Expanding your telecommuter workforce can have a significant effect on network infrastructure, security/compliance, and corporate culture. Progent has two decades of experience helping small and mid-size businesses to plan, configure, administer, tune, and debug IT networks that incorporate a remote workforce. Progent can assist your Greensboro organization to pick the right tools and adhere to best practices in creating and maintaining a safe virtual ecosystem for telecommuters that facilitates teamwork and delivers top business value. Progent offers services ranging from as-needed expertise for getting you past challenging IT bottlenecks to comprehensive project management to help you successfully complete mission-critical tasks.

Progent's consultants can assist Greensboro, North Caroline organizations to succeed with any facet of building a high-functioning telecommuting environment by providing network infrastructure design and configuration services, VoIP PBX troubleshooting, voice/video conferencing support, collaboration platform selection and deployment, cloud integration, Call Desk outsourcing, endpoint security, data protection solutions, and streamlined management.

Video Conferencing for At-Home Workers
A wide range of video conferencing products from leading technology companies support online meetings, video and voice conferencing, chat, and screen sharing for both onsite users and teleworkers. Many organizations utilize multiple conferencing products to meet the needs of their various partners and customers. Progent can help your organization to manage your existing voice/video conferencing ecosystem and optimize the productivity of your at-home employees.

  • Skype for Business is Microsoft's popular communications platform that supports presence, IM, audio and video calling and conferencing plus the seamless integration of these capabilities within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, Excel and Outlook. Progent can provide the skills of Microsoft-certified specialists who can help your company to set up and manage Skype for Business client software to support your at-home employees. For details about Progent's consulting expertise for Skype for Business, visit Skype for Business integration services.
  • FaceTime is Apple's multiuser video calling platform for compatible iOS and macOS devices. FaceTime works on Wi-Fi or cellular Internet connections. Newer versions of FaceTime support as many as 32 simultaneous users for voice/video sessions. To learn more about Progent's consulting services for FaceTime, see Progent's FaceTime configuration expertise.
  • Webex Meeting Center supports online conferencing for virtually all desktop or mobile devices. Offered through Cisco's Webex Cloud platform, Webex services include sharing discrete content or computer screens, presentations that incorporate rich media such as Microsoft PowerPoint, session recording, plus editing and playback for future reference and training. For details about Progent's support expertise for Webex as well as for other IP video products from Cisco, visit Progent's Webex Meeting Center support services.
  • Teams is Microsoft's follow-up for Skype for Business. Teams acts as a hub for conversations, contacts, and content with capabilities that include IP voice and video conferencing, persistent chat, plus file sharing. To learn more about Progent's consulting expertise for Teams as well as for additional Microsoft 365 apps, see Progent's Microsoft Teams consulting services.
  • Additional Voice/Video Conferencing Platforms supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide configuration and troubleshooting services for these conferencing platforms and help you to tune your network infrastructure to run them.

Contact Progent for Remote Workforce Support Services
To get in touch with Progent about creating and maintaining a productive work-from-home solution for your Greensboro, North Caroline company, phone 1-800-993-9400 or go to Contact Progent.

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