Expanding your at-home workforce may have a major effect on IT infrastructure, security/compliance, and corporate processes. Progent has two decades of background assisting small and mid-size businesses to plan, configure, administer, optimize, and troubleshoot IT networks that support a remote workforce. Progent can assist your Greensboro company to select the appropriate technologies and adhere to leading practices in creating and maintaining a safe virtual office ecosystem for teleworkers that promotes teamwork and delivers top business value. Progent offers support services ranging from on demand guidance for helping you over challenging IT bottlenecks to full project management to help you carry out mission-critical initiatives.

Progent's consultants can help Greensboro, North Caroline organizations to succeed with any facet of creating a high-functioning work-from-home ecosystem by delivering network infrastructure design and configuration services, VoIP PBX troubleshooting, video conferencing support, collaboration platform selection and deployment, public cloud connectivity, Help Desk services, cybersecurity, data protection solutions, and streamlined management.

Infrastructure for an At-Home Workforce
Configuring the physical and software infrastructure required to support a remote work environment can be particularly challenging if you must manage a mix of worker-owned equipment like desktop computers and laptops, routers, and wireless APs from different manufacturers and with a variety of OS software and firmware levels. Progent's experience delivering online help for both outdated and current IT products in virtual office venues enables you to make efficient use of your existing infrastructure and offers fast access to top-tire consultants for making necessary updates. Services offered by Progent to assist you to create a productive work-at-home infrastructure include:

  • Virtual Private Network connectivity allows you to establish a secure connection for authorized at-home employees to access IT assets situated at your corporate datacenter or in the cloud. Progent can assist your company to deploy and manage VPN access between your teleworkers and your key IT resources by providing online VPN configuration support. For businesses with Cisco's ASA security appliances, Progent's Cisco ASA Firewall experts can assist your at-home workers to set up Cisco's AnyConnect client software to provide safe VPN tunneling for a wide range of endpoint devices including Windows, Mac, Apple iOS, Linux, and Google Android.
  • Virtual Desktop Infrastructure products enable an at-home worker to view and use a data center computer's desktop. This gives network managers more control over the computing ecosystem of at-home employees and ensures remote users a consistent and more productive experience. Progent's virtual desktop services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI solutions.
  • Routers connect home networks to the Internet and typically support VPN connections, local Wi-Fi connectivity, and firewall services. Progent offers expert remote support for integrating home routers from a variety of vendors. See router integration services from Cisco-certified experts.
  • Home Wi-Fi networks, often shared by families and guests, are frequently utilized by at-home employees to connect to their Internet router for work. This can create throughput as well as security problems. Progent can assist businesses to mitigate these issues by delivering expertise like Aironet configuration expertise, Cisco-certified Meraki wireless deployment expertise, and Ubiquiti Unifi WiFi access point integration assistance.
  • Internet access methods impact the speed and availability of connections between telecommuters and the corporate network. Line-of-business processes may demand redundant Internet connections in case the normal connection breaks. Progent can provide expertise for picking service providers, choosing sensible service packages, and setting up fault-tolerant Internet connections. Refer to Internet access integration services.

Contact Progent for Remote Workforce Expertise
To contact Progent about building and maintaining a productive telecommuter environment for your Greensboro, North Caroline company, call 1-800-993-9400 or visit Contact Progent.