To get immediate online help with computer security problems, businesses in Greensboro North Carolina can find high-level support by contacting Progent's security engineers. Progent's online service consultants are ready to offer fast and low-cost assistance with security crises that are impacting the productivity of your information system. Progent's accredited engineers are premier to support environments powered by Microsoft, Linux, Apple macOS and OS X, and popular versions of UNIX. Progent can deliver advanced guidance for key security and restoration solutions including AI-based EDR (End Point Protection and Response), MDR (Managed Detection and Response), complete system restore validation, immutable backup, and off-premises backup. Progent's broad selection of consulting services covers firewall configuration, email security, secure network design, and business continuity preparedness. Progent's support staff has been awarded the industry's most advanced security credentials including CISA and Information System Security Architecture Professional (ISSAP).
Progent offers remote security assistance on a by-the-minute model without minimum times and without additional fees for setup or after hours support. By billing per minute and by providing world-class help, Progent's billing policy keeps expenses under control and eliminates scenarios where simple solutions entail big expenses.
Ransomware Hot Line: 800-462-8800
Ransomware needs time to work its way across a target network. Because of this, ransomware attacks are typically launched on weekends and at night, when support staff may be slower to become aware of a break-in and are less able to mount a quick and coordinated defense. The more lateral progress ransomware is able to achieve inside a victim's network, the more time it takes to restore basic operations and damaged files and the more information can be stolen and posted to the dark web. Progent's Ransomware Hot Line is intended to help organizations to take the urgent first steps in responding to a ransomware attack by stopping the bleeding. Progent's online ransomware engineers can help businesses to locate and isolate infected servers and endpoints and guard clean resources from being compromised. If your network has been penetrated by any version of ransomware, don't panic. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.
We've Been Hacked: What Can We Do Now?
In case your network is currently experiencing a security crisis other than ransomware, visit Progent's Emergency Online Computer Support to see how to get immediate aid. Progent maintains a team of seasoned cybersecurity specialists who can provide remote and on-premises support that includes containment, mitigation, restoration, forensics, and hardening of your security defense to protect against future attacks.
For companies who have prepared carefully for being hacked, the step-by-step post-attack response procedure outlined by GIAC is Progent's recommended method of responding to a serious security penetration.
Introduction to Security Support Services
Coordinating data security plus staying ready for restoring critical information and systems after a security breach requires an on-going program involving an array of tools and procedures. Progent's security professionals can support your business at all levels in your efforts to protect your information system, from security assessments to designing a comprehensive security plan. Key technologies supported by Progent's security engineers include Security Planning and Implementation, Information Restoration and Security Failure Analysis, and Managed Filtering of E-mail-Borne Spam and Viruses.
Designing and Building Secure Environments
Any business should have a carefully considered security plan that incorporates both proactive and responsive steps. The pre-attack plan is a set of precautions that helps to minimize security gaps. The reactive plan specifies procedures to assist security staff to evaluate the damage resulting from an attack, repair the damage, record the event, and revive business functions as quickly as feasible. Progent can advise you how to build protection into your business operations. Progent can set up auditing software, create and build a secure network architecture, and propose processes and policies that will enhance the safety of your computing environment. Progent's security experts are ready to assist you to configure a firewall, design secure offsite access to email and data, and install an efficient VPN.
If your company is interested in an affordable option for outsourcing your security administration, Progent's 24x7 Monitoring Options feature non-stop online network monitoring and immediate resolution of emergencies.
Hybrid Cloud Solutions
Progent can assist your IT team you to design, deploy, administer and troubleshoot enterprise hybrid cloud solutions that include physical and cloud hosted infrastructure and that are compliant with regulatory security standards. (Find out about Progent's Microsoft 365 Exchange Online integration solutions with on-premises Exchange, Microsoft Azure enterprise hybrid cloud integration, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud Platform planning and integration consulting.)
System Restoration and Security Forensics
Progent provides skill in restoring systems and devices that have been hacked, are suspect, or have ceased to function because of a security breach. Progent can show you how to assess the losses resulting from the breach, restore normal functions, and retrieve information compromised as a result of the breach. Progent's certified engineers can also manage a thorough failure analysis by going over event logs and using other proven forensics tools. Progent's experience with security issues reduces your off-air time and allows Progent to suggest efficient measures to avoid or mitigate new attacks.
Ransomware Cleanup and Recovery Consulting
Progent offers the help of proven ransomware recovery experts with the skills to reconstruct an IT network damaged by a ransomware virus such as Ryuk, Dharma, NotPetya, or MongoLock. To find out more, see ransomware removal and recovery services.
Work-from-Home Security Consulting
At-home workers commonly utilize their personal devices and usually operate in a poorly secured physical environment. This situation multiplies their vulnerability to cyber attacks and requires careful deployment of firewalls, AV tools, multi-factor authentication, remote endpoint monitoring, intensive user training, and the creation of security policies based on leading practices. Progent's veteran group of telecommuter solutions consultants can assist you to design, implement and maintain an effective security solution that guards critical information assets in networks that include an at-home workforce as well as hybrid workers.
Patch Management Services
Progent's managed services for software and firmware patch management provide businesses of all sizes a flexible and affordable solution for assessing, testing, scheduling, implementing, and documenting updates to your dynamic information network. Besides maximizing the protection and functionality of your IT environment, Progent's software/firmware update management services free up time for your IT team to focus on more strategic projects and tasks that deliver maximum business value from your network. Find out more about Progent's software/firmware update management services.
Extended Detection and Response (XDR) Based on SentinelOne
SentinelOne's Singularity product family is a subscription-based, cloud-centered cyberthreat defense platform that features computer learning software and expert services to provide enterprise-class endpoint detection and response (Singularity EDR) and extended detection and response (Singularity XDR). SentinelOne's compact agents can be installed in minutes to guard endpoints against modern assaults such as ransomware, known and new malware, trojans, hacking tool sets, RAM exploits, malicious scripts, invasive macros, and living-off-the-land (LotL) attacks. Progent is a certified SentinelOne Partner and dealer and oversees thousands of endpoints secured by SentinelOne Singularity technology. SentinelOne is always the initial endpoint response software deployed by Progent to gain control and visibility of a client's network in the first stages of a ransomware recovery emergency. For additional details, refer to Progent's SentinelOne-powered Extended Detection and Response expertise.
Expertise with Horizon3.ai's NodeZero Pentest Solutions
NodeZero from Horizon3.ai is a leading-edge penetration test (pentest) platform that can deliver continuous, concurrent, programmable testing of your internal and perimeter network so you can uncover, rank, remediate, and verify security vulnerabilities before threat actors can exploit them. NodeZero pentests can plant so-called tripwires like bogus files or credentials to find out when your environment is currently being targeted across key attack vectors. Tripwires provide sufficient information to allow you to take action quickly with your SIEM workflows before an assailant can wreak havoc. Progent offers the support of a NodeZero Certified Operator who can help you to deploy NodeZero to carry out comprehensive pentests of your perimeter and your internal network so you can evaluate your present security posture. Progent can also help you to harden your network security and can assist you to plan and deploy a cohesive cybersecurity ecosystem that streamlines management and delivers optimum protection for on-premises, cloud-based, and perimeter IT assets. To learn additional information about Progent's threat analysis solutions powered by on NodeZero's PEN test products, refer to Consulting Support for NodeZero's PEN Test Products.
Stealth Penetration Security Evaluation Services
Stealth penetration checking is an important part of any overall IT system security strategy. Progent's security professionals can perform extensive penetration checks without the knowledge of your organization's in-house IT staff. Unannounced penetration checking shows whether existing security monitoring tools such as intrusion detection warnings and event log monitoring are correctly configured and actively monitored. Progent can implement continuous automatic penetration testing to map your internal/external attack surface and to identify ways that vulnerabilities, improper configurations, compromised credentials, overlooked patches, and unsound IT product defaults can be chained together by threat actors into the multi-front attacks common to modern strains of ransomware. Get additional information about Progent's Stealth Penetration Testing Services.
Progent's Flat-rate Managed Services for Information Assurance
Progent's value-priced ProSight series of network management outsourcing services is designed to provide small and mid-size organizations with enterprise-class support and state-of-the-art technology for all facets of information assurance and compliance. Managed services offered by Progent include:
ProSight Active Security Monitoring: Endpoint Protection and Ransomware Recovery
Progent's ProSight Active Security Monitoring is an endpoint protection solution that incorporates SentinelOne's next generation behavior analysis technology to defend endpoint devices as well as physical and virtual servers against new malware assaults such as ransomware and file-less exploits, which easily get by traditional signature-matching AV products. ProSight ASM safeguards local and cloud resources and provides a unified platform to automate the entire malware attack progression including blocking, infiltration detection, containment, cleanup, and post-attack forensics. Top features include single-click rollback with Windows VSS and automatic system-wide immunization against new attacks. Progent is a SentinelOne Partner. Find out more about Progent's
ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Protection
Progent's ProSight Enhanced Security Protection managed services offer economical multi-layer protection for physical servers and VMs, workstations, mobile devices, and Exchange Server. ProSight ESP uses adaptive security and advanced heuristics for round-the-clock monitoring and responding to cyber assaults from all attack vectors. ProSight ESP offers two-way firewall protection, penetration alerts, endpoint management, and web filtering through cutting-edge tools incorporated within a single agent accessible from a single console. Progent's security and virtualization experts can assist you to plan and implement a ProSight ESP deployment that meets your organization's unique needs and that helps you demonstrate compliance with government and industry data protection regulations. Progent will assist you define and implement security policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alarms that call for immediate action. Progent's consultants can also help your company to set up and test a backup and restore system like ProSight Data Protection Services (DPS) so you can recover quickly from a potentially disastrous security attack such as ransomware. Read more about Progent's
ProSight Data Protection Services: Managed Cloud Backup and Recovery
Progent has partnered with advanced backup/restore technology companies to create ProSight Data Protection Services, a portfolio of subscription-based offerings that provide backup-as-a-service. All ProSight DPS services manage and monitor your backup operations and enable non-disruptive backup and rapid recovery of important files/folders, apps, images, plus VMs. ProSight DPS helps you recover from data loss caused by equipment breakdown, natural calamities, fire, malware such as ransomware, human mistakes, ill-intentioned insiders, or application glitches. Managed backup services in the ProSight DPS selection include ProSight Altaro VM Backup with immutable cloud storage, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight ECHO Backup using Barracuda dedicated storage, and ProSight MSP360 Hybrid Backup. Your Progent expert can help you to determine which of these fully managed backup services are best suited for your IT environment.
ProSight Email Guard: Spam Filtering, Data Leakage Protection and Email Encryption
ProSight Email Guard is Progent's spam filtering service that uses the infrastructure of leading information security companies to deliver centralized management and comprehensive protection for all your email traffic. The powerful structure of Email Guard integrates cloud-based filtering with an on-premises gateway device to offer complete protection against spam, viruses, Dos Attacks, DHAs, and other email-based threats. Email Guard's cloud filter acts as a preliminary barricade and keeps most unwanted email from making it to your network firewall. This reduces your vulnerability to external threats and conserves system bandwidth and storage space. Email Guard's on-premises gateway appliance provides a further level of inspection for inbound email. For outbound email, the onsite security gateway provides anti-virus and anti-spam filtering, DLP, and email encryption. The on-premises security gateway can also assist Microsoft Exchange Server to track and protect internal email traffic that stays inside your corporate firewall. For more details, visit Email Guard spam and content filtering.
ProSight Duo MFA: Two-factor Authentication (2FA) Solutions
Progent's Duo MFA service plans incorporate Cisco's Duo cloud technology to defend against compromised passwords by using two-factor authentication (2FA). Duo supports single-tap identity verification with Apple iOS, Android, and other out-of-band devices. With 2FA, whenever you sign into a protected online account and enter your password you are asked to confirm who you are via a unit that only you possess and that uses a different ("out-of-band") network channel. A wide selection of devices can be used for this second means of authentication including a smartphone or watch, a hardware/software token, a landline phone, etc. You may register several validation devices. For more information about Duo two-factor identity validation services, refer to Cisco Duo MFA two-factor authentication (2FA) services for an at-home workforce.
ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
With Progent's ProSight Virtual Hosting service, a small or mid-size business can have its critical servers and apps hosted in a protected fault tolerant data center on a fast virtual host set up and maintained by Progent's IT support professionals. With the ProSight Virtual Hosting model, the client owns the data, the operating system software, and the apps. Because the environment is virtualized, it can be ported easily to an alternate hosting solution without a lengthy and difficult reinstallation procedure. With ProSight Virtual Hosting, you are not locked into one hosting provider. Find out more about ProSight Virtual Hosting services.
ProSight IT Asset Management: Infrastructure Documentation and Password Management
ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to create, maintain, find and protect data about your network infrastructure, processes, applications, and services. You can instantly find passwords or IP addresses and be warned automatically about upcoming expirations of SSLs or domains. By cleaning up and organizing your IT documentation, you can eliminate as much as 50% of time thrown away searching for vital information about your IT network. ProSight IT Asset Management features a centralized location for storing and sharing all documents related to managing your business network such as standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports advanced automation for collecting and relating IT data. Whether you're planning improvements, doing regular maintenance, or responding to an emergency, ProSight IT Asset Management delivers the knowledge you require as soon as you need it. Find out more details about ProSight IT Asset Management service.
Special Security Services Offered by Progent
Progent's seasoned consultants can provide world-class support in key facets of IT protection including:
Vulnerability Audits and Compliance Testing
Progent offers expertise with security auditing tools such as Microsoft Baseline Security Analyzer and LANguard for performing a variety of automatic system scans to reveal potential security problems. Progent has broad skills with these utilities and can assist you to analyze audit reports and respond appropriately. Progent's security engineers also can perform web application validation and can conduct expert assessments of enterprise-wide security to determine your company's compliance with important industry security standards including FISMA, NIST, and ISO 17799. Also, Progent can assess the effectiveness of your wireless security covering stationary wireless appliances as well as portable devices. Get the details concerning Progent's Information Risk Audits and Security Compliance Testing.
Cisco Network Security, PIX Firewall and ASA Firewall, Virtual Private Network, Aironet and Meraki Wireless Expertise
Progent's Cisco CCIE engineers and Cisco Certified Network Professionals can deliver world-class technical services for Cisco's complete family of security and VPN technologies including PIX Series Firewalls and ASA 5500 Series Firewalls, the Catalyst Firewall Services Module (FWSM), secure high-speed and integrated services routers, Aironet wireless access points, Cisco Meraki cloud-managed access points, and Catalyst family switches. Learn more information concerning Cisco Protection, VPN and Wireless Help.
Other Firewall and Virtual Private Network Consulting Services
As well as supporting a broad range of network security solutions available from Microsoft and Cisco, Progent offers organizations of any size top-level consulting for security products from other major firewall and Virtual Private Network vendors. Progent's consultants can provide:
Certified Information Security Manager (CISM) identifies the basic competencies and international standards of service that information technology security professionals are expected to achieve. CISM provides executive management the confidence that consultants who have been awarded their CISM have the experience and knowledge to offer effective security administration and consulting support. Progent can provide a CISM expert to help your organization in vital security areas including data security governance, risk assessment, data security program management, and incident handling management.
Find out more details concerning Progent's CISM Security Support Services.
CISSP Security Support Services
Progent's CISSP experts are security specialists who have earned CISSP accreditation through verified experience, rigorous study, and exhaustive testing. CISSP qualification recognizes mastery of a worldwide standard for information security. ANSI has granted the CISSP status official recognition in the area of IT security under ISO/IEC 17024. Fields of expertise covered within CISSP include security administration procedures, security design and models, access control systems, software development security, operations security, hardware security, encryption, communications, Internet security, and disaster recovery planning.
Learn more details concerning Progent's CISSP Support Expertise.
CISSP-ISSAP Premier Experts for Secure Network Architecture
Progent's ISSAP Premier security experts are specialists who have been awarded ISSAP status as a result of rigorous examination and significant hands-on work with information security architecture. ISSAP security experts have in-depth knowledge of access control systems and techniques, phone system and network infrastructure security, cryptography, needs evaluation, business continuity and DRP, and physical security. Progent's ISSAP-premier security specialists can assist your company with all phases of secure network architecture.
Learn additional information concerning Progent's ISSAP Accredited Secure Network Architecture Engineering Services.
CISSP-ISSEP Premier Security Engineering Experts
Network Security consultants who have earned CISSP-ISSEP (Information Systems Security Engineering Professional) certification have proven their ability to provide large organizations with the services associated with a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior security analyst. Progent offers the skills of a certified CISSP-ISSEP network security expert to help your organization to utilize current system security engineering theory and techniques in system development, evaluate system security designs according to cybersecurity engineering best practices, create viable system designs that incorporate compliant security mechanisms for all key system functions, define efficient design and configuration strategies to deliver protection for operations, perform comprehensive risk analysis, and recommend realistic cybersecurity models that balance your operational requirements with your organization's risk tolerance.
Learn more about Progent's CISSP-ISSEP Network Security Engineering Consulting Services.
Certified Information Systems Auditor (CISA) Consulting Services
The CISA credential is a recognized achievement that signifies expertise in network security audit and control. Certified by the American National Standards Institute, the CISA accreditation requires that candidates undergo a comprehensive examination overseen by the ISACA international professional association. Progent offers the expertise of a CISA-Premier security audit engineer able to assist companies in the areas of IS audit services, information technology enforcement, systems and infrastructure lifecycle, information technology support, safeguarding information assets, and disaster recovery planning.
Get more details concerning Progent's Certified Information Systems Auditor (CISA) Support Services.
CRISC-certified Network Risk Mitigation Consultants
The CRISC certification program was established by ISACA in 2010 to verify a consultant's skills to plan, implement, and maintain IS controls to mitigate network risk. Progent offers the services of a CRISC-certified consultant to help your company to create and carry out a business continuity strategy that follows industry best practices identified by CRISC and geared to match your company's risk tolerance, business goals, and IT budget. Progent's network risk mitigation expertise is a good fit the services provided by Progent's CISA-Certified consultants for objectively assessing your IT control design and also with the services of Progent's CISM-certified consultants for designing security policies and procedures.
Get additional information concerning Progent's CRISC-certified Risk Management Consulting.
Global Information Assurance Certification Support Services
GIAC (Global Information Assurance Certification) was established in 1999 to certify the knowledge of information technology security engineers. GIAC's goal is to verify that a certified security consultant possesses the skills needed to provide services in important areas of system, data, and application security. GIAC certifications are acknowledged by companies and government organizations all over the world including United States National Security Agency. Progent can provide the assistance of GIAC certified consultants for all of the security disciplines covered within GIAC accreditation topics including auditing IT infrastructure, incident response, intrusion detection, web services security, and SIEM solutions.
Read additional details concerning Progent's GIAC Information Assurance Support.
Depend on Progent for Computer Security Help
If your business is situated in Greensboro North Carolina and you need computer security help, telephone Progent at
North Carolina State Contact Information:
Progent offers consulting services and onsite technical support throughout North Carolina.
| City | Address | Phone | Link |
| Charlotte | 101 S Tryon Street Charlotte, NC 28280 |
(704) 886-2333 | Charlotte Network Support Services |
| Greensboro | 806 Green Valley Road, Suite 200 Greensboro, NC 27408 |
(336) 510-0330 | Greensboro Network Support Services |
| Raleigh | 4801 Glenwood Ave, Suite 200 Raleigh, NC 27612 |
(984) 206-8441 | Raleigh Network Support Services |