Cybersecurity and Information Assurance Expertise

To get immediate online help with data security problems, businesses in Grand Rapids Michigan have access to high-level expertise by contacting Progent's certified security professionals. Progent's remote support staff is ready to offer fast and economical help with security crises that are impacting the viability of your information system. Progent's security consultants are premier to support environments based on Microsoft, Linux, macOS and OS X, and popular derivatives of UNIX. Progent can provide world-class support for critical cybersecurity and recovery technologies such as AI-driven EDR (End Point Protection and Response), MDR (Managed Detection and Response), complete system restore validation, immutable backup, and off-premises backup. Progent's wide array of services covers firewall configuration, email security, secure system infrastructure, and disaster recovery preparedness. Progent's support team has been awarded the industry's most advanced security accreditations including Certified Information Systems Auditor (CISA) and ISSAP.

Progent offers remote security support services on a by-the-minute model with no minimum times and without extra fees for setup or after hours support. By billing per minute and by delivering top-level help, Progent's billing model keeps expenses low and avoids situations where simple fixes turn into big charges.

Ransomware Hot Line: 800-462-8800
Ransomware needs time to work its way through a network. Because of this, ransomware attacks are typically launched on weekends and at night, when IT personnel may take longer to become aware of a break-in and are less able to organize a rapid and coordinated response. The more lateral progress ransomware can make within a target's system, the longer it will require to restore basic operations and scrambled files and the more information can be exfiltrated to the dark web. Progent's Ransomware Hot Line is designed to help you to carry out the urgent first phase in responding to a ransomware assault by containing the malware. Progent's online ransomware engineers can assist businesses to locate and isolate infected servers and endpoints and protect clean resources from being penetrated. If your system has been penetrated by any strain of ransomware, act fast. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

We've Been Attacked: What Can We Do?
In case your network is currently experiencing a security emergency other than ransomware, go to Progent's Urgent Remote Network Help to find out how to get immediate help. Progent has a team of seasoned network security specialists who can provide online and on-premises support that includes threat containment, mitigation, recovery, forensics, and enhancement of your security defense to guard against future attacks.

For companies that have planned carefully for a security breach, the step-by-step incident response procedure outlined by GIAC is Progent's recommended method of reacting to a major security attack.

Introduction to Security Expertise
Coordinating network security and planning for recovering vital data and functions following an attack requires a continual process involving a variety of tools and procedures. Progent's security professionals can support your organization at whatever level in your attempt to protect your information system, from security assessments to designing a complete security plan. Some areas supported by Progent's security consultants include Security Planning and Prevention, Information Recovery and Security Forensics, and Outsourced Protection from E-mail-Borne Threats.

Planning and Building Secure Networks
Any business should have a thoroughly considered security strategy that includes both proactive and reactive steps. The pre-attack strategy is a collection of steps that works to reduce vulnerabilities. The post-attack strategy specifies activities to help security staff to evaluate the damage caused by a breach, remediate the damage, record the experience, and restore business functions as soon as feasible. Progent can show you how to design protection into your business operations. Progent can install scanning software, create and build a safe computer infrastructure, and recommend processes and policies that will optimize the protection of your computing environment. Progent's security experts are available to assist you to set up a firewall, deploy safe online and mobile access to email and data, and configure an efficient virtual private network (VPN).

If your company is interested in an economical way for jobbing out your network security management, Progent's Round-the-clock Network Support Packages include continual remote system monitoring and quick resolution of emergencies.

Hybrid Cloud Solutions
Progent can help your IT team you to plan, implement, administer and repair enterprise hybrid cloud solutions that include local and cloud resources and that comply with government data security requirements. (Learn about Progent's Microsoft 365 integration with on-premises Exchange, Azure enterprise hybrid cloud integration, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud Platform (GCP) planning and integration consulting.)

System Restoration and Security Forensics
Progent provides expertise in restoring networks and computers that have been compromised, are in question, or have failed because of a security penetration. Progent can show you how to determine the damage resulting from the attack, restore ordinary functions, and recover data compromised owing to the breach. Progent's security specialists can also oversee a comprehensive forensic evaluation by going over event logs and utilizing other proven forensics tools. Progent's background with security consulting reduces your downtime and allows Progent to propose efficient ways to avoid or contain new attacks.

Ransomware Cleanup and Recovery Services
Progent can provide the help of experienced ransomware recovery consultants with the skills to reconstruct an information system compromised by a ransomware virus like Ryuk, Dharma, NotPetya, or MongoLock. To find out more, see ransomware cleanup and restoration services.

Work-from-Home Cybersecurity Expertise
Work-from-Home staff members typically utilize their personal computing devices and usually work in a unsecured physical environment. This situation multiplies their susceptibility to cyber attacks and requires careful deployment of corporate firewalls, AV tools, MFA-based identity verification, remote endpoint monitoring, intensive user education, and the creation of policies built on leading practices. Progent's seasoned roster of Work-from-home support experts can help you to design, implement and manage an effective cybersecurity solution that guards critical information assets in environments that incorporate at-home workers and hybrid workers.

Patch Management Services
Progent's managed services for software and firmware patch management provide businesses of all sizes a flexible and affordable alternative for evaluating, testing, scheduling, implementing, and tracking updates to your ever-evolving information network. In addition to optimizing the security and functionality of your IT network, Progent's software/firmware update management services free up time for your in-house IT staff to concentrate on more strategic initiatives and tasks that deliver the highest business value from your information network. Find out more about Progent's software/firmware update management services.

Extended Detection and Response (XDR) Based on SentinelOne
SentinelOne's Singularity product line is a subscription-based, cloud-centered cyberthreat management platform that features computer learning algorithms and advanced services to provide comprehensive endpoint detection and response (Singularity EDR) and extended detection and response (Singularity XDR). SentinelOne's small-footprint agents can be loaded in minutes to protect popular endpoints against increasingly sophisticated assaults such as ransomware, known and new malware, trojans, hacking tool sets, RAM exploits, script misuse, invasive macros, and living-off-the-land attacks. Progent is a certified SentinelOne Partner and reseller and manages thousands of endpoints protected by SentinelOne Singularity technology. SentinelOne is invariably the initial endpoint response tool deployed by Progent to gain control and visibility of a customer's network at the outset of a ransomware recovery emergency. For additional details, refer to Progent's SentinelOne-powered Extended Detection and Response (XDR) expertise.

Consulting Services for Horizon3.ai's NodeZero Penetration Testing Products
NodeZero from Horizon3.ai is a leading-edge penetration test (pentest) product family that supports continuous, concurrent, automated testing of your network to help you expose, prioritize, fix, and verify security vulnerabilities before threat actors can take advantage of them. NodeZero pentests can strategically insert so-called tripwires such as fake files or credentials to detect when your network is actively being targeted along proven attack paths. Tripwires provide enough information to make it possible to take action quickly with your incident response workflows before an attacker can do serious damage. Progent offers the expertise of a NodeZero Certified Operator who can assist you to use NodeZero to carry out comprehensive penetration tests of your network perimeter and your internal IT infrastructure in order to evaluate your current security profile. Progent can also help you to strengthen your existing network security and can help you to plan and deploy a cohesive cybersecurity ecosystem that simplifies management and delivers optimum cyber defense for on-prem, multi-cloud, and perimeter IT resources. To learn more details about Progent's threat analysis solutions powered by on NodeZero's penetration test platform, visit Consulting Services for NodeZero's Pentest Products.

Stealth Penetration (PEN) Security Assessment Services
Stealth intrusion testing is a key part of any comprehensive network security strategy. Progent's security professionals can perform extensive intrusion tests without the knowledge of your organization's in-house network support staff. Unannounced penetration testing shows whether current security defense systems such as intrusion detection alerts and event log monitoring are properly set up and consistently monitored. Progent can implement ongoing autonomous PEN testing to map your internal and external attack surface and to detect ways that vulnerabilities, improper configurations, compromised credentials, skipped patches, and unsound IT product defaults can be combined by threat actors into the multi-vector attacks typical of modern versions of ransomware. Learn more about Progent's Stealth Penetration Intrusion Evaluation Services.

Progent's Low-Cost Managed Services for Information Security
Progent's low-cost ProSight series of network monitoring and management services is intended to provide small and mid-size organizations with enterprise-class support and state-of-the-art technology for all facets of information assurance. Managed services offered by Progent include:

ProSight Active Security Monitoring (ASM): Endpoint Protection and Ransomware Recovery
ProSight Active Security Monitoring is an endpoint protection solution that incorporates SentinelOne's cutting edge behavior-based analysis tools to guard endpoint devices and physical and virtual servers against new malware attacks like ransomware and email phishing, which routinely get by traditional signature-based anti-virus products. ProSight ASM safeguards local and cloud-based resources and provides a unified platform to address the entire threat progression including protection, detection, mitigation, remediation, and forensics. Top capabilities include single-click rollback with Windows VSS and real-time network-wide immunization against newly discovered attacks. Progent is a SentinelOne Partner. Read more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense powered by SentinelOne technology.

ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Security
ProSight Enhanced Security Protection managed services offer affordable in-depth security for physical and virtual servers, desktops, mobile devices, and Exchange email. ProSight ESP utilizes adaptive security and modern behavior analysis for continuously monitoring and reacting to security threats from all vectors. ProSight ESP provides firewall protection, penetration alerts, device management, and web filtering through leading-edge technologies incorporated within a single agent accessible from a unified console. Progent's data protection and virtualization consultants can assist you to plan and configure a ProSight ESP deployment that addresses your company's unique needs and that allows you demonstrate compliance with legal and industry information protection regulations. Progent will help you specify and configure security policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alarms that require urgent action. Progent can also assist you to set up and verify a backup and restore system like ProSight Data Protection Services so you can get back in business quickly from a destructive security attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint protection and Exchange filtering.

ProSight DPS: Managed Cloud Backup and Recovery
Progent has worked with advanced backup technology companies to create ProSight Data Protection Services (DPS), a portfolio of subscription-based management offerings that deliver backup-as-a-service. All ProSight DPS services manage and track your backup processes and enable transparent backup and rapid recovery of important files, apps, images, plus Hyper-V and VMware virtual machines. ProSight DPS helps you avoid data loss resulting from hardware breakdown, natural disasters, fire, cyber attacks like ransomware, human mistakes, malicious employees, or software bugs. Managed services available in the ProSight Data Protection family include ProSight Altaro VM Backup with immutable cloud storage, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight ECHO Backup based on Barracuda purpose-built hardware, and ProSight MSP360 Cloud and On-prem Backup. Your Progent consultant can assist you to identify which of these managed services are most appropriate for your network.

ProSight Email Guard: Spam Filtering, Data Leakage Protection and Email Encryption
ProSight Email Guard is Progent's spam filtering and email encryption service that uses the technology of top data security vendors to deliver centralized management and world-class protection for your email traffic. The hybrid structure of Progent's Email Guard managed service integrates cloud-based filtering with a local security gateway device to offer advanced defense against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-based malware. The cloud filter serves as a first line of defense and keeps the vast majority of unwanted email from reaching your network firewall. This reduces your vulnerability to external threats and saves system bandwidth and storage. Email Guard's on-premises gateway appliance adds a further layer of analysis for inbound email. For outbound email, the local security gateway offers AV and anti-spam filtering, protection against data leaks, and email encryption. The local security gateway can also assist Exchange Server to monitor and safeguard internal email traffic that originates and ends within your security perimeter. For more details, visit ProSight Email Guard spam filtering and data leakage protection.

ProSight Duo MFA: Two-factor Authentication Services
Progent's Duo MFA service plans incorporate Cisco's Duo cloud technology to protect against compromised passwords through the use of two-factor authentication (2FA). Duo supports one-tap identity verification with iOS, Android, and other personal devices. Using Duo 2FA, whenever you sign into a secured online account and enter your password you are requested to confirm your identity on a unit that only you have and that is accessed using a separate network channel. A broad range of out-of-band devices can be used as this second means of ID validation such as a smartphone or wearable, a hardware token, a landline telephone, etc. You can register several verification devices. For more information about ProSight Duo identity authentication services, visit Duo MFA two-factor authentication services for an at-home workforce.

ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
With ProSight Virtual Hosting service, a small or mid-size business can have its critical servers and apps hosted in a secure fault tolerant data center on a high-performance virtual host set up and managed by Progent's network support experts. With Progent's ProSight Virtual Hosting model, the customer owns the data, the operating system platforms, and the applications. Because the system is virtualized, it can be moved immediately to a different hosting environment without requiring a lengthy and difficult reinstallation process. With ProSight Virtual Hosting, you are not tied a single hosting provider. Find out more details about ProSight Virtual Hosting services.

ProSight IT Asset Management: Infrastructure Documentation and Password Management
ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to capture, update, find and safeguard data about your network infrastructure, procedures, business apps, and services. You can quickly locate passwords or serial numbers and be alerted about impending expirations of SSLs or warranties. By updating and managing your IT documentation, you can save up to half of time thrown away looking for critical information about your network. ProSight IT Asset Management includes a common repository for holding and collaborating on all documents related to managing your network infrastructure such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports a high level of automation for collecting and associating IT data. Whether you're planning enhancements, doing maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the knowledge you require when you need it. Find out more about ProSight IT Asset Management service.

Specialized Security Services Offered by Progent
Progent's certified security consultants can provide world-class support in key facets of IT security such as:

Vulnerability Audits and Security Compliance Assessment
Progent offers expertise with security evaluation utilities like Microsoft Baseline Security Analyzer and LANguard for performing a set of comprehensive network tests to uncover possible security holes. Progent has extensive skills with scanning tools and can assist you to analyze assessment results and respond efficiently. Progent's security consultants also provide web application testing and can conduct thorough assessments of corporate-wide security to determine your organization's compliance with major industry security specifications including FISMA, NIST, and ISO. Also, Progent can evaluate the strength of your wireless protection including stationary wireless appliances plus portable devices. Find out additional information concerning Progent's Security Vulnerability Audits and Security Compliance Assessment.

Cisco Network Security, PIX Firewall and ASA Firewall, VPN, Aironet and Meraki Wi-Fi Help
Progent's Cisco CCIE engineers and Cisco Certified Network Professionals can deliver world-class technical services for Cisco's entire family of protection and VPN technologies including PIX 500 Series Firewalls and ASA 5500 Series Firewalls, Catalyst Firewall Services Module (FWSM), protected high-speed and integrated services routers, wireless access points, Meraki cloud-managed access points, and Catalyst family switches. Learn additional information about Cisco Protection, VPN and Aironet Wireless Help.

Additional Firewall and Virtual Private Network Solutions
In addition to being expert in a wide array of security solutions available from Microsoft and Cisco, Progent offers businesses of all sizes advanced engineering services for solutions from other major firewall and Virtual Private Network vendors. Progent's engineers can provide:

• Palo Alto Networks PA-Series Firewalls Deployment and Support
• Check Point Software Technologies Consulting
• Barracuda CloudGen Firewall Consultants
• WatchGuard Technologies Inc Technical Assistance
• Juniper Networks Configuration Help
• SonicWall Inc. Expertise
• Fortinet FortiGate Firewall Consulting
• Symantec Technical Assistance

Read more details concerning Progent's Certified Information Security Manager (CISM) Security Consulting Services.

CISSP Security Consulting Services
Progent's CISSP consultants are cybersecurity engineers who have earned CISSP accreditation as a result of demonstrated experience, extensive study, and formal examination. CISSP qualification indicates mastery of an international standard for information security. American National Standards Institute has given the CISSP status official recognition in the field of IT security under ISO/IEC 17024. Areas of knowledge included under CISSP include security management procedures, security design and models, access permission systems, software development security, business processes security, physical security, encryption, communications, Internet security, and disaster recovery planning.

Read additional details concerning Progent's CISSP Support Expertise.

CISSP-ISSAP Premier Consultants for Secure System Architecture
Progent's ISSAP Certified security experts have earned ISSAP certification following rigorous examination and significant hands-on work with information security architecture. ISSAP security experts have comprehensive knowledge of access management mechanisms and techniques, phone system and network protection, cryptography, requirements analysis, BCP and disaster recovery planning (DRP), and physical security integration. Progent's ISSAP-certified security consultants can assist your company with all aspects of architecture security.

Get additional details concerning Progent's ISSAP Certified Secure Network Architecture Engineering Services.

CISSP-ISSEP Premier Cybersecurity Engineering Experts
Cybersecurity consultants who have earned CISSP-ISSEP (Information Systems Security Engineering Professional) certification have shown their ability to provide enterprises with the expertise associated with a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior cybersecurity analyst. Progent offers the skills of a certified CISSP-ISSEP cybersecurity consultant to assist your enterprise to follow modern system security engineering principles and processes in system development, review and evaluate system security designs based on cybersecurity engineering leading practices, produce viable system designs that incorporate compliant cybersecurity mechanisms for all critical system functions, develop effective configuration strategies to deliver protection for operations, perform in-depth risk analysis, and recommend realistic cybersecurity solutions that balance your operational requirements with your company's risk tolerance.

Find out the details about Progent's CISSP-ISSEP Cybersecurity Engineering Consulting Services.

CISA Security Auditor Consulting Services
The Certified Information Systems Auditor (CISA) credential is an important achievement that indicates expertise in information system security audit and control. Certified by the American National Standards Institute (ANSI), the CISA accreditation has consultants undergo an exhaustive examination overseen by the ISACA professional group. Progent can provide the expertise of a CISA-Premier security audit consultant able to help companies in the areas of information systems audit process, IT administration, network assets and architecture lifecycle, information technology support, protecting information assets, and disaster recovery planning.

Find out more details concerning Progent's Certified Information Systems Auditor (CISA) Support Expertise.

CRISC-certified Risk Mitigation Consultants
The Certified in Risk and Information Systems Control (CRISC) program was established by ISACA to verify an IT professional's skills to plan, implement, and support information system controls to mitigate network risk. Progent can provide the expertise of a CRISC-certified engineer to help you to develop and execute a business continuity or disaster recovery strategy based on industry best practices promoted by CRISC and geared to align with your company's risk appetite, business objectives, and IT budget. Progent's risk mitigation services are a good fit the services provided by Progent's CISA-Certified consultants for objectively auditing your IT control mechanisms and also with the expertise of Progent's CISM-certified experts for designing company-wide security policies.

Get the details about Progent's CRISC-certified Network Risk Mitigation Consulting.

GIAC Consulting Expertise
GIAC (Global Information Assurance Certification) was founded in 1999 to validate the skill of computer security engineers. GIAC's goal is to make sure that a certified security consultant possesses the knowledge necessary to provide support in important areas of system, information, and application software security. GIAC accreditations are acknowledged by businesses and institutions throughout the world including U.S. NSA. Progent can provide the support of GIAC certified professionals for all of the network security capabilities covered within GIAC accreditation programs such as assessing perimeters, incident response, traffic analysis, web-based application security, and security information and event management (SIEM) solutions.

Learn additional information concerning Progent's GIAC Information Assurance Expertise.

Contact Progent for Network Security Support
If your company is located in Grand Rapids Michigan and you need network security consulting, call Progent at 800-993-9400 or visit Contact Progent.

Michigan State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Michigan.