Expanding your telecommuter workforce can have a major effect on IT infrastructure, security, and company processes. Progent has two decades of experience helping small and mid-size businesses to design, configure, manage, optimize, and debug IT networks that incorporate a remote workforce. Progent can assist your Glendale organization to select the right technologies and follow leading practices in creating and operating a safe virtual office ecosystem for teleworkers that facilitates teamwork and delivers maximum value. Progent offers support services ranging from on demand expertise for getting you past challenging IT roadblocks to comprehensive project management to help you successfully complete mission-critical initiatives.

Progent's consultants can assist Glendale, Arizona businesses to with any facet of creating a high-functioning work-from-home ecosystem by delivering infrastructure design and configuration services, VoIP PBX expertise, voice/video conferencing support, collaboration platform customization and training, public cloud integration, helpdesk outsourcing, data security, data protection solutions, and streamlined management.

Video Conferencing for Telecommuters
A broad selection of video conferencing platforms from major vendors support online meetings, video and voice conferencing, chat sessions, and content sharing for both local workers and teleworkers. Many companies utilize a mix of conferencing products to meet the needs of their various partners and customers. Progent can help you to manage your existing conferencing ecosystem and enhance the experience of your at-home workforce.

  • Skype for Business is Microsoft's popular unified communications product that enables presence, IM, audio and video conferencing plus the seamless integration of these functions within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, Excel and Outlook. Progent can provide the skills of Microsoft-certified specialists who can help you to configure and manage Skype for Business client software to support your at-home workforce. To learn more about Progent's support expertise for Skype for Business, refer to Skype for Business consulting experts.
  • FaceTime is Apple's group video phone platform for iOS, iPadOS, iPod and Mac computers and smartphones. FaceTime works on Wi-Fi or cellular Internet connections. Current editions of FaceTime support up to 32 concurrent users for voice/video calls. To learn more about Progent's support services for FaceTime, visit Progent's FaceTime configuration expertise.
  • Webex Meeting Center provides remote conferencing for virtually all desktop or mobile devices. Offered via Cisco's Webex Cloud, Webex services include sharing granular content or computer screens, presentations that embed rich media such as Microsoft PowerPoint, network-based recording, plus editing and playback for future reference and training. To learn more about Progent's support services for Cisco Webex and for other IP video products from Cisco, refer to Progent's Webex Meeting Center support services.
  • Teams is Microsoft's next-generation replacement for Skype for Business. Teams provides a hub for conferencing, contacts, and content with capabilities that include IP voice and video conferencing, threaded chat, plus file sharing. For details about Progent's support expertise for Teams as well as for other Microsoft 365 products, refer to Progent's Microsoft Teams consulting services.
  • Other Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver configuration and troubleshooting expertise for these conferencing platforms and help your business to optimize your WAN architecture to run them.

Contact Progent for Telecommuter Support Services
To get in touch with Progent about building and maintaining a productive telecommuter environment for your Glendale, Arizona company, call 1-800-993-9400 or go to Contact Progent.

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