Wireless Consulting

Consulting Support for BlackBerry Technology
BlackBerry mobile PDAs were once among the most successful solutions for achieving anytime-anywhere access to email, scheduling, web programs, and other critical business information. Progent can provide Glendale, Arizona businesses the expertise of BlackBerry-certified consultants who can help companies to manage existing BlackBerry deployments or migrate efficiently to a current mobile platform.

As the complexity of small company IT technology has increased, and as the need for world-class security, reliability, and recoverability has grown to be the norm for companies regardless of size, effective deployment and support of BlackBerry technology has become increasingly challenging. To address issues such as data protection, disaster recovery, and synchronization of BlackBerry handhelds with diverse messaging servers and corporate databases, small organizations frequently turn to external support firms who offer expertise in BlackBerry installation and maintenance.

Progent offers the expertise of BlackBerry-certified consultants who can help small businesses to plan, manage, and repair BlackBerry solutions affordably and efficiently, dispensing with the necessity for an in-house BlackBerry technology specialist and reducing the cost and stress of maintaining mobile workers. Progent's BlackBerry technology specialists have in-depth experience working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified security specialists. This range of knowledge, combined with Progent's proven online service delivery model, provides small businesses a budget-friendly alternative for incorporating RIM BlackBerry technology seamlessly into their business information network.

Progent's consultants can assist you with SQL Server 2019 integration and development support, SQL Server 2016 migration and management support, and Microsoft Exchange Server setup so that your database and messaging infrastructure function optimally with BlackBerry BES Server. Progent can also show you how to upgrade from older versions of BlackBerry and Microsoft software, set up streamlined administration utilities to enable you to track and support BlackBerry smartphones across your company, recommend security policies that are right for your business, develop custom wireless software, and make sure that your IT network infrastructure is appropriately configured to accommodate your BlackBerry users. In addition, Progent's disaster recovery consultants can help make sure that your BlackBerry information is incorporated in your scheduled backup processes so that it can be recovered rapidly and safely.

Phoenix Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Phoenix Metro Area.

BlackBerry Enterprise Server (BES) Technical Services
The BlackBerry BES Server offers businesses a centralized and safe source for integrating BlackBerry smartphones into their messaging, groupware, and application infrastructure. BlackBerry BES Server allows wireless BlackBerry clients to connect to Exchange, Domino, or Groupwise email and to synchronize BlackBerry devices with PC desktops to ensure data consistency for collaborative programs such a schedules, contact lists, tasks, IM, and specialized business programs. Thanks to BlackBerry BES Server support for Microsoft Exchange Server, mobile workers with BlackBerry handsets can have effortless access to Exchange messages and to IM-capable software through Microsoft Live Communications Server and Microsoft Lync Server integration.

Progent's BlackBerry-premier engineers can help you design, configure, and troubleshoot BlackBerry Enterprise Server so that you improve the productivity of BlackBerry users, simplify the management of a BlackBerry environment, and reduce the expense of maintaining a mobile workforce.

Progent's Remote BlackBerry-certified Technical Support is Fast and Affordable
For companies in Glendale, Arizona who want quick and economical help from a certified BlackBerry support expert, Progent provides effective online help from a veteran network support team who have provided network solutions to companies in every state in the U.S. (Refer to Progent's customer testimonials.)

Remote consulting services eliminates travel costs and enables specialists to fix problems quickly, so you minimize wasted productivity. Progent's BlackBerry specialists have been awarded accreditations in the entire range of BlackBerry solutions and offer professional support in areas including fixing synchronization problems, deploying BlackBerry Enterprise Server, and designing a protected, fault-tolerant network architecture for RIM BlackBerry users. Certifications held and practice areas mastered by Progent's BlackBerry professionals include:

BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has advanced knowledge for installing, managing, tracking, and maintaining one or multiple BlackBerry Enterprise Servers in an email system powered by Exchange. Progent's BlackBerry consultant offers support skills in important areas related to BlackBerry integration such as the BlackBerry Enterprise Solution, Windows permissions, database structure, Outlook, firewalls, proxy servers, TCP/IP, and IT policies. Progent can assist you to add and delete BlackBerry smartphone clients on Microsoft Exchange Server and Microsoft Active Directory, configure, monitor, and manage BlackBerry BES Server, administer BlackBerry devices and client accounts, back up and maintain storage groups, apply permissions, set up the Mobile Data System and IM, install push and pull access control lists, manage Microsoft Exchange Server data flow, generate, update, and assign WLAN and VPN configurations, set up SNMP traps, and generate management reports to summarize SNMP results.

Progent's BlackBerry-certified expert can support your BlackBerry technology in a variety of settings that can include Windows 2K, 2003 or 2008 platforms, Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to utilize tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
Progent can provide the support of a BlackBerry Certified Solution Designer to help your company to design, deploy, test, repair, and document a wireless solution based upon the combination of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's high-level engineering support services for BlackBerry include business and technology requirements assessment, solution architecture, roll-out strategy and execution, performance optimization, configuration of a fault-tolerant environment, information backup and disaster recovery consulting, and security infrastructure design.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to define your technical goals and to design a wireless environment that meets your IT budget and supports your business strategy. Progent can explain the impact of your organizational processes on the design of a BlackBerry Enterprise Solution, assess your current connectivity architecture's suitability to support a BlackBerry BES Server, help you to decide which management approach and hardware products match your needs, and evaluate your messaging environment configuration. Progent can also help you understand the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on one another so you can arrive at informed decisions about options for software editions, processors and storage, network design, and application configuration.

To maximize system security, Progent's BlackBerry expert can assist your company to select and configure appropriate security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and CISM-premier security specialists to perform network-wide security vulnerability and compliance testing and suggest improvements to accommodate your BlackBerry solution.

Contact Progent for Assistance from a BlackBerry-Qualified Consultant
To contact Progent about technical support for BlackBerry mobile wireless solutions, phone 1-800-993-9400 or visit Contact Progent.