For small business network systems located throughout the state of Georgia, Progent's Microsoft authorized technicians can provide phone support and troubleshooting to resolve your network problems quickly and affordably. Progent has developed enterprise-level skills, advanced software tools, and support knowledge bases to identify and repair computer network problems while avoiding the expense and delays associated with on-site service dispatches. In case your Georgia organization is situated outside of the larger metro areas such as Atlanta, Augusta, Columbus, Savannah, or Athens, your nearby network support choices may be limited in technical capability, or not available during a crisis. This can result in a network that is unusable or causing wasted time due to technical problems persisting for too long. Progent's group of expert network consultants average more than ten years of real-world IT industry experience, in the trenches of network support, performing a large variety of technical projects for a broad range of customers. This means you get not only the technical skills needed for the job, but an expert with demonstrated methods for applying that expertise to assist with efficient network solutions.

Google Android Phone Integration and Management
Progent's Android smartphone integration consulting have extensive experience providing online and on-premises assistance for businesses of any size who need to integrate Android phones and tablets into their IT networks so that mobile clients can communicate and collaborate from virtually anywhere. Progent offers the range of skills to resolve network problems that span multiple vendors and that represent a mix of legacy and up-to-date information technology. Progent offers budget-friendly remote consulting to assist you with any aspect of planning, configuring, managing and maintaining your Bring-Your-Own-Device (BYOD) solution. Progent can deliver as-needed support to assist you to resolve particularly challenging technical issues, or Progent can provide outsourced or co-sourced project management services to ensure that you complete major network initiatives on time and on budget. Progent can assist with local, cloud-centric, or hybrid network environments and offers expertise with all major operating systems, applications, management tools and network infrastructure. Progent also offers specialized group or one-on-one training sessions to show you how to manage and use Android phones to maximize their business value.

Cisco VoIP Phone and IP Video Phone Integration and Troubleshooting
Progent's Cisco VoIP phone and video IP phone consultants can assist you to integrate, maintain, and debug Cisco VoIP phones, desktop video IP phones and wireless IP phones. Progent offers expertise for all versions of Cisco's IP phones from discontinued Voice over IP devices to the latest media phones. Progent's consultants can also help you to integrate your VoIP phones and video IP phones with Cisco Unified CM, originally named CallManager, or with Cisco Unified Communications Manager Express to create a an advanced IP-PBX ecosystem for unified messaging and company-wide collaboration. Progent can also help you to install Cisco Unified CM apps like Cisco Unified Communications Manager IM and Presence Service with Jabber support, Cisco Unity Express (CUE) for voicemail management, Mobile Connect for Single Number Reach, and Unified Contact Center Enterprise (Unified CCE) for creating an advanced customer contact center. Progent can provide expertise with any facet of Cisco VoIP Phone integration including designing dial plans, resolving IP phone registration issues, configuring SIP trunks and CUBE internetworking, deploying ISR G2 routers with CUBE internetworking capability, and creating UCS server clustering and Cisco SRST solutions for survivability.

Advanced Project Management Experts
For enterprise project management support, Progent can provide access to senior IT experts with years of experience as technology project managers for application development, business systems deployment, and process engineering working with organizations ranging from Big 4 companies to dot-com startups to state government agencies. These high-level project managers can provide world-class management expertise to assist enterprise clients to adhere to leading practices to ensure that strategic projects are completed on time and on budget.

Juniper and NetScreen Support
Progent's Juniper Networks-authorized network consultants can assist your company to design and implement Juniper Firewall/VPN platforms, enhance and support your network infrastructure, and upgrade efficiently from outdated products to current releases. Progent's Junos OS consultants can provide expertise with Juniper's premiere network control software to enable you to streamline the management and improve the security of your Juniper VPN appliances and routers. Progent also has extensive background maintaining Juniper's NetScreen OS and ScreenOS operating system products and can assist you maintain networks that incorporate a mix of Juniper's software platforms.

Apple iPhone Integration and Management
Progent's iPhone and iPad integration consultants offer cost-effective online assistance to assist your business to plan, configure, and fix any aspect of your iPhone and Windows integration solution and is available for quick tasks to help you through specific technical roadblocks or major engagements to help you finish business-critical initiatives on schedule and within budget. Progent has experience in local, cloud-centric, or hybrid environments and can help you create or maintain a resilient, secure and scalable infrastructure that is best suited to your mode of computing. Progent also offers online or onsite training to help manage and use your iOS devices in a secure, team-oriented environment that maximizes the strategic value of your information network.

Microsoft Teams Planning and Integration Expertise
Teams is the successor to Skype for Business Online as Microsoft's premier cloud platform for real-time conversation and cooperation. Progent's Teams and Teams Premium experts can assist your business to design an upgrade to Microsoft Teams from Skype for Business Online or Lync Server and install, administer, and troubleshoot a cloud-based or hybrid implementation of Teams. Progent can assist you to integrate Teams with Microsoft 365 apps, Exchange Online, SharePoint, and your phone system.

Cisco Small Business 100, 300 and 500 Wireless Access Points System Design and Troubleshooting
Cisco's Small Business 100, 300 and 500 family of APs are Linux-based units engineered as value-priced Wi-Fi solutions for small offices. Progent's Cisco CCIE wireless network experts can provide online or on-premises configuration and debugging support to help your organization to plan, implement, update, optimize, manage and troubleshoot Cisco Small Business Wi-Fi AP deployments of any scale or architecture. To find out more about Progent's consulting services for both current and older Cisco Small Business series of wireless access points, refer to Cisco Small Business 100, 300 and 500 wireless APs configuration and troubleshooting.

Business Intelligence Reporting Consulting and Troubleshooting
Progent?s business information reporting experts can provide remote and onsite consulting to help you with any aspect of business intelligence reporting ranging from debugging or modernizing reports to designing and implementing an advanced business intelligence solution. Progent's management reporting experts can help you to maintain your current BI environment, assist you to upgrade databases and applications from a legacy reporting platform to a modern solution, and provide custom remote mentoring to meet your individual requirements. Progent?s business reporting consultants offer experience in all popular business analytics reporting platforms including the SQL Server BI stack (Integration Services, Analysis Services, and Reporting Services), Microsoft Management Reporter/FRx, Office Access, Crystal Reports, Microsoft Power BI, Excel BI tools including Power Pivot and Power View, and Report Designer.

ProSight Active Security Monitoring (ASM) Endpoint Protection and Ransomware Recovery
The ProSight Active Security Monitoring (ASM) service is an endpoint protection service that utilizes next generation behavior-based analysis technology from SentinelOne to defend endpoint devices as well as servers and VMs against modern malware assaults like ransomware and file-less exploits, which easily escape legacy signature-based AV products. ProSight ASM safeguards on-premises and cloud-based resources and provides a single platform to automate the complete malware attack lifecycle including protection, detection, mitigation, remediation, and post-attack forensics. Key capabilities include single-click rollback using Windows VSS and real-time system-wide immunization against newly discovered threats. Learn about Progent's entire ProSight suite of affordable network management outsourcing services for desktop and mobile endpoints.

Data Backup and Recovery Expertise
Progent's backup consultants offer consulting support for a broad array of products and services that deliver solutions for backing up Microsoft Windows, Mac, and Linux physical and virtual servers and workstations as well as notebooks and smartphones. Progent can help you with all major backup products by delivering services such as Altaro VM Backup consulting, Barracuda Backup and disaster recovery preparedness expertise, and DoubleTake Availability solutions. Progent can also provide help with Acronis, MozyPro, Retrospect, Apple Time Machine, Symantec Backup Exec, BackupAssist Software, CrashPlan, and FLARs. For enterprises, Progent can provide VMware Site Recovery Manager (SRM) expertise. In addition, Progent's ProSight Data Protection Services (DPS) are offered to small and mid-sized businesses as an affordable outsourced solution for reliable backup and disaster recovery.

Security Inventory Assessment for Small and Mid-size Businesses
Progent has put together two low-cost service bundles intended to allow small companies to get an independent security evaluation from a premier security consultant. With Progent's External Security Inventory Scan, a security expert runs an extensive test of your network from beyond your firewalled perimeter to uncover potential risks in the security profile you present to the outside world. With Progent's Internal Network Security Inventory Scan, a certified security professional executes a system scan from a secure computer inside your firewall to evaluate your exposure to inside assaults. Both security inventory services are set up and run from a protected external site.

Cisco WiFi Controller Integration and Support Consultants
Cisco's Catalyst family of wireless controllers simplify the administration of Wi-Fi LANs by unifying the configuration and control of wireless access points, tuning wireless throughput by reducing the impact of radio frequency congestion, enhancing Wi-Fi availability with fast auto-failover, and hardening security by detecting threats and analyzing traffic content according to user type and locale. Progent can assist you to configure Cisco Wi-Fi controllers to manage wireless networks of all sizes. Progent can help you to maintain and troubleshoot your existing Cisco-based Wi-Fi solution or carry out an efficient upgrade to Cisco's modern Wi-Fi controller solutions. For details, see Catalyst Wi-Fi controller consulting and support services.

Consulting Support for NodeZero's Pentest Products
NodeZero from Horizon3.ai is a cutting-edge penetration test (pentest) product family that supports continuous, concurrent, automated testing of your network to help you identify, rank, fix, and confirm cybersecurity weaknesses before malicious hackers can take advantage of them. Progent can provide the guidance of a NodeZero Certified Operator to help you to plan and perform thorough pentests of your network perimeter and your internal network so you can realistically determine your present cybersecurity profile. Progent can help you to configure and launch NodeZero pentests customized for your network environment, understand NodeZero results, and remediate problems based on their potential for damaging your network. Progent's NodeZero experts can also help you to create a unified cybersecurity strategy that streamlines management and provides optimum protection for on-prem, multi-cloud, and perimeter network assets. To learn additional details about Progent's vulnerability assessment services powered by on NodeZero's PEN test platform, visit consulting services for NodeZero's PEN test platform.

Consulting Services for Network Service Companies
Progent's support services for network service businesses allows you to use Progent's information technology experts while retaining your own brand as a transparent extension of your IT services team. For information about Progent's consulting for network service businesses, go to Progent's consulting services for network service businesses.

Active Directory (AD) and Microsoft Entra (Formerly Azure AD) Design and Integration Expertise
Progent's consultants can assist you to design and implement a smooth move from on-premises Active Directory to cloud-based Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid system that uses Microsoft Entra Domain Services and Microsoft Entra Connect to unify identity services across on-premises and Azure assets. For more information, refer to AD and Microsoft Entra ID planning and implementation experts.

VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager (SRM) is a component of VMware vCenter that allows you to specify, automate and verify a repeatable process for recovering services quickly following a breakdown. SRM provides centrally managed and automated recovery, application mobility, plus transparent site migration, failback and re-protect. Site Recovery Manager also enables non-disruptive testing for disaster recovery, upgrades and patches and can generate reports to verify full service restoration, validate SLAs and demonstrate DR compliance. Progent can provide the support of a VCDX certified VMware SRM consulting expert to assist you to design, deploy, test and manage a DR system powered by VMware Site Recovery Manager.

Talk to a Progent Computer Support Expert
To see how to contact a Progent computer consultant for remote or on-premises assistance, phone 1-800-993-9400 or go to Remote Network Help.

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