Enlarging your at-home workforce may have a significant impact on network infrastructure, security, and corporate processes. Progent has 20 years of background helping small and mid-size businesses to plan, configure, administer, optimize, and troubleshoot IT networks that incorporate at-home workers. Progent can assist your Garland organization to pick the appropriate tools and adhere to best practices in creating and operating a secure virtual solution for teleworkers that promotes teamwork and delivers maximum business value. Progent can provide services that go from on demand expertise for getting you past challenging technical roadblocks to full project management or co-management to help you successfully complete business-critical initiatives.

Progent can help Garland, Texas businesses to with any facet of creating a high-functioning work-from-home environment by delivering infrastructure design and configuration services, VoIP PBX troubleshooting, video conferencing integration, collaboration platform customization and training, public cloud connectivity, Help Desk services, endpoint security, data protection solutions, and centralized management.

Network Infrastructure for Teleworkers
Integrating the network infrastructure needed to support an at-home work environment can be especially complex if you have to manage a mix of personal equipment such as PCs and notebooks, Internet routers, and Wi-Fi APs from various manufacturers and with a variety of operating systems and firmware levels. Progent's experience delivering online help for both legacy as well as modern IT products in virtual office venues allows you to make cost-effective use of your available network infrastructure and offers ready access to top-tire consultants for making essential updates. Support services offered by Progent to help your company to implement a productive work-at-home ecosystem include:

  • VPN technology allows you to establish a secure connection for authenticated at-home workers to access IT assets located at your company datacenter or in a public cloud. Progent's consultants can assist your company to configure and maintain VPN connections between your at-home workforce and your key IT resources by providing online VPN integration support. For organizations using Cisco's ASA security appliances, Progent's Cisco ASA Firewall consultants can assist your at-home workers to utilize Cisco's AnyConnect software to provide secure VPN tunneling for a broad range of endpoint devices including Windows, Mac, Apple iOS, Linux, and Android.
  • Virtual Desktop Infrastructure platforms enable a teleworker to see and use a data center PC's desktop. This gives IT managers more control over the digital ecosystem of telecommuters and ensures remote users a familiar experience. Progent's virtual desktop consulting services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI expertise.
  • Routers connect home networks to the Internet and support VPN connections, local Wi-Fi connectivity, and firewall services. Progent can provide top-tier online consulting for configuring home routers from a variety of manufacturers. See router configuration support from Cisco-certified consultants.
  • Home Wireless networks, typically shared by the whole family and visitors, are commonly used by at-home employees to access their router for work. This can cause throughput as well as cybersecurity problems. Progent can help businesses to resolve these issues by providing services that include Cisco Aironet integration expertise, Cisco-certified Meraki wireless deployment consulting, and Ubiquiti wireless AP setup assistance.
  • Internet connectivity solutions affect the speed and reliability of connections between telecommuters and the corporate network. Vital processes may require redundant Internet connections in case the normal connection breaks. Progent can provide guidance for selecting service providers, picking sensible bandwidth and data volume packages, and integrating fault-tolerant Internet access. Refer to Internet connectivity solutions.

Contact Progent for Telecommuter Expertise
To get in touch with Progent about creating and managing a productive telecommuter environment for your Garland, Texas organization, phone 1-800-993-9400 or visit Contact Progent.