Besides offering fast access to top-tier IT professionals and subject matter experts to assist Garland, Texas companies with discrete technical problems or longer-term projects, Progent offers short-term staffing to deal with more broadly defined assistance like PC help, IT management, and Call Center services. Temporary staffing can help organizations to respond to expected or unplanned surges in the need for IT personnel, which may be caused by situations such as company mergers, site relocation, technology upgrades, business process changes like telecommuting, disaster response, busy seasons, or new regulations. Temporary supplemental staffing can also fill gaps caused by the loss of full-time IT personnel because of scheduled vacations, health issues, termination, etc.

Advantages of Progent's Short-Term IT Staffing Program
Progent's short-term supplemental staffing services offer organizations the flexibility to react to increases in demand for network services without being saddled with the expense and delays associated with identifying and recruiting reliable IT personnel and without the burden of increasing your in-house head count.

Important aspects of Progent's short-term staff augmentation services include:

  • Fast availability of seasoned network professionals
  • Simple engagement, cessation, and re-engagement of services
  • Transparent extension of your in-house network support staff
  • Full documentation of all services delivered
  • Available escalation from Tier 1 up to Tier 3 services so even the most challenging problems can be handled fast
  • Strong working relationship with a world-class, full-service resource for network expertise
Progent's Shared Center Program
Progent's co-managed Help Desk service is a proven on-going staff augmentation alternative that allows IT groups to share the work of Help Desk Call Center support seamlessly between their internal network personnel and Progent's extensive pool of IT support specialists. Acting as a seamless supplement of your full-time Help Desk, Progent's shared Help Desk Call Center program is a collaborative service solution powered by the leading shared professional services (PSA) platform for streamlining, service calls, ticketing, assigning responsibility, monitoring responses, and generating management reports.

Why Choose Progent?
Progent has 20 years of background delivering remote and on-premises network services for organizations throughout the U.S. Progent's engineers hold top certifications from Microsoft, Cisco, Apple, VMware, Juniper, IBM, and other leading technology companies. Progent's security and compliance experts have earned top certifications including ISSAP, CISM, and GIAC. Learn more details about Progent's technology certifications.

Progent's Areas of Expertise for Garland, Texas Companies
Progent's nationwide roster of certified consultants offers Garland, Texas companies a broad array of remote technical guidance and troubleshooting expertise. Practice areas offered under Progent's reseller program for IT service organizations include:

Contact Progent for Temporary Staffing Services for Garland, Texas Organizations
To learn more about Progent's short-term staff augmentation services for Garland, Texas companies, call 800-993-9400 or visit Contact Progent.