Buffalo Microsoft Premier Support

Dynamics GP, previously branded Great Plains, has a longer history than virtually any other enterprise resource planning (ERP) platform made for the Windows OS. Dynamics GP is a mature, full-featured application and is one of the most popular ERP systems for small and mid-size businesses, with around 50,000 active installations worldwide. Many organizations who have relied on Dynamics GP for years or decades have been able to postpone upgrades and maintenance long enough that they now find themselves using legacy software and rickety IT infrastructure. This is dangerous. Meanwhile, a recurring complaint we hear from prospective clients is that they have a hard time locating experienced Dynamics GP experts who can provide in-depth knowledge about how to upgrade their Dynamics GP environment affordably and extract the maximum business value from the software.

The more an organization tries to make do with legacy releases of Microsoft Dynamics GP, the more challenging the migration procedure tends to be. When physical host servers or storage systems break down, there could be no suitable devices on the market to use as substitutes. When releases of Microsoft Windows Server used to host Dynamics GP arrive at end-of-support (EOS) status, vital security patches stop being developed. Current editions of Microsoft SQL Server may not work with your special GP customizations. Next-generation tools such as Microsoft's Power BI may not be an option. Organizations investigating an upgrade of their Dynamics GP deployment are often intimidated by the number of components there are to the project. And the cost suggested for a migration may be astronomical.

Microsoft Dynamics GP Upgrade and Customization Services Available from Progent
Progent has supported Dynamics GP and Great Plains for more than 20 years, and Progent's tested professionals have delivered advanced and economical remote consulting for Windows-based networks to businesses in every state throughout the U.S. By combining in-depth familiarity with all editions of Dynamics GP along with world-class network integration talent, Progent is ideally qualified to help your Buffalo, New York business get the most out of GP/Great Plains.

We partner with our customers and start by listening to their needs. After gaining familiarity with the IT situation and the areas for improvement we make our suggestions. Proposed services may include a migration to a more current and supported release of Dynamics GP, basic user education, full platform and individual module implementation including 3rd-party products offered by a broad range of suppliers that have published add-ons to Dynamics GP, custom integrations with other critical business applications used by organization, custom report writing, and system evaluations to assess whether GP is being used optimally. Our goal with every Dynamics GP engagement big or small is to optimize strategic value and control expense.

Progent's consultants can help your Buffalo, New York company in each phase of your Microsoft Dynamics GP migration or customization process including:

• System Review
  Take a look at what features of Dynamics GP you are currently using and propose other features of the product that may be helpful to your organization.

• Migration Planning and Scheduling
  Develop a comprehensive upgrade plan and schedule that avoids business interruption. Schedule solution validation, production upgrade, and education. Identify customizations and add-on products. Predict and resolve integration problems.

• Testing
  Design and configure a pilot environment for validating the migration project.

• System Updates
  Back up databases and dictionaries, eConnect automation, and Microsoft Integration Manager database. eMigrate Microsoft Dynamics GP to the latest release to assure ongoing support from Microsoft and to make all current features accessible to your business. Update SQL Server and compatibility levels for all associated databases. Configure services from the GP Professional Services Tools Library (pstl). Prepare data and execute scripts to address known issues.

• Custom Reporting
  Develop reports and or dashboards for internal and public use. Configure SQL Server Reporting Services (SSRS) and integrate Dynamics GP with Power BI for self-service reporting and for combining data from multiple local and external repositories.

• Training
  Deliver one-on-one or classroom style training for current and first-time users of Microsoft Dynamics GP.

• Support Services
  Act as a single point of contact for expertise to deliver effective and cost-effective resolution of problems thanks to familiarity with your particular environment.

• Recommendations
  Recommend the deployment of modules included with the core GP platform but are not currently being utilized. Also, recommend third-party add-ons written exclusively for Microsoft Dynamics GP to deliver features that GP doesn't offer.

• Integrations
  Build special connections between Dynamics GP and other strategic platforms to reduce redundant data entry and improve consistency.

• Customizations
  Create major and small customizations that run with Dynamics GP to perform specific functions not handled by out-of-the-box GP modules or external add-ons.

• Requirements assessment and IT asset inventory
• Network topology design and implementation (on-premises, cloud-based, or hybrid)
• Configuring security gateways and remote connections and creating security policies
• Integrating iOS, Google Android, and Windows smartphones and tablets
• Creating high-availability (HA) environments
• Integration with public cloud services including Microsoft 365
• business continuity planning
• Performance optimization

Progent also has extensive experience delivering support from seasoned Cisco CCIE-certified network infrastructure experts, Windows Hyper-V integration consultants, and VMware virtualization consultants. This background with core IT platforms cuts time and expense when helping businesses through each aspect of updating their legacy Dynamics GP deployment. Progent also can provide the support of senior security and information assurance engineers, business continuity preparedness experts, application programmers, hybrid cloud integration experts, and database administrators who can assist you to design, deploy, and manage a modern Dynamics GP environment.

Progent's Support Services for Microsoft Dynamics GP/Great Plains ERP Solutions
To find out more information about Progent's online and onsite consulting services in Buffalo, New York for Microsoft Dynamics GP/Great Plains ERP software, visit:

• MS Dynamics GP Expertise
  

• Dynamics GP 2015 Consulting Services
  

• MS Dynamics GP/Great Plains Program Features
  

• Microsoft Dynamics GP/Great Plains Benefits
  

• Expert Help with MS Dynamics GP Reporting
  

• Dynamics GP Custom Software Development
  

Contact Progent for Microsoft Dynamics GP/Great Plains Migration Services
If your Buffalo, NY business needs a Microsoft Dynamics GP/Great Plains integration consultant or application developer, call 1-800-993-9400 or see Contact Progent.