Enlarging your remote workforce may have a major effect on network architecture, cybersecurity, and corporate processes. Progent has two decades of background helping businesses of all sizes to design, configure, manage, tune, and troubleshoot IT environments that support at-home workers. Progent can assist your Fresno organization to pick the right technologies and follow leading practices in creating and operating a safe virtual office ecosystem for teleworkers that promotes teamwork and returns top business value. Progent offers support services ranging from as-needed guidance for helping you past challenging IT bottlenecks to full project management to help you carry out mission-critical initiatives.

Progent can assist Fresno, California organizations to with any aspect of creating a high-performing telecommuting environment by delivering infrastructure configuration services, IP voice troubleshooting, voice/video conferencing integration, collaboration platform customization and training, cloud integration, Help Desk services, security monitoring, data protection solutions, and streamlined management.

Network Infrastructure for a Remote Workforce
Integrating the network infrastructure needed for a remote workforce can be particularly complex if you have to manage a combination of worker-owned equipment such as PCs and laptops, routers, and wireless APs from an assortment of vendors and with a variety of operating systems and firmware releases. Progent's experience delivering remote support for both outdated as well as current technologies in remote office venues enables you to make cost-effective use of your available network infrastructure and provides you with ready access to top-tire consultants for making essential upgrades. Support services available from Progent to help your company to implement a productive telecommuting infrastructure include:

  • VPN connectivity allows you to create a safe connection for authenticated remote workers to access IT resources situated at your company datacenter or in the cloud. Progent can help you to deploy and manage VPN connections between your teleworkers and your key IT resources by providing online VPN configuration support. For organizations with Cisco's ASA firewalls, Progent's Cisco-certified ASA experts can help your remote workers to utilize Cisco's popular AnyConnect client software for safe VPN connections for a broad range of endpoint devices such as Microsoft Windows, Mac, iOS, Linux, and Google Android.
  • Virtual Desktop Infrastructure (VDI) platforms allow a teleworker to see and interact with a remote PC's desktop. This technology gives IT managers substantial control over the digital environment of telecommuters and offers remote users a familiar experience. Progent's virtual desktop services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI expertise.
  • Routers attach at-home networks to the Internet and support VPN tunnels, local wireless networks, and firewalls. Progent can provide expert online support for setting up routers from a variety of manufacturers. See router integration support from Cisco-certified consultants.
  • Home Wi-Fi networks, often supporting the whole family and guests, are commonly used by at-home employees to connect to their router for work. This can cause performance and cybersecurity issues. Progent can help you to resolve these issues by providing expertise like Aironet configuration consulting, Cisco Meraki wireless installation consulting, and Ubiquiti Unifi wireless AP integration help.
  • Internet connectivity methods affect the speed and reliability of connections between telecommuters and the corporate network. Mission-critical applications may demand redundant Internet connections in the event the normal connection fails. Progent offers expertise for identifying service providers, picking sensible bandwidth and data volume packages, and integrating fault-tolerant Internet connections. Refer to Internet connectivity solutions.

Contact Progent for Telecommuter Expertise
To contact Progent about building and maintaining an efficient telecommuter environment for your Fresno, California company, phone 1-800-993-9400 or refer to Contact Progent.