Wireless Solutions

Consulting and Technical Support Services for BlackBerry Technology
BlackBerry wireless smartphones were once one of the most successful solutions for achieving mobile access to messaging, calendars, web applications, and other critical business data. Progent can provide Fresno, California companies support from BlackBerry-premier consultants who can assist organizations to maintain their BlackBerry environments or transition smoothly to a modern mobile solution.

As the complexity of small company networks has increased, and as the need for world-class protection, dependability, and recoverability has grown to be the standard for organizations of any size, effective deployment and maintenance of RIM BlackBerry solutions has grown increasingly difficult. To address issues like data protection, business continuity, and synchronization of BlackBerry smartphones with a variety of email servers and shared databases, small organizations often resort to external consulting professionals who offer expertise in RIM BlackBerry installation and troubleshooting.

Progent can provide the services of BlackBerry-premier engineers who can help small organizations to plan, manage, and repair BlackBerry solutions affordably and efficiently, dispensing with the need for an internal BlackBerry technology specialist and reducing the cost and hassle of supporting wireless workers. Progent's BlackBerry engineers have in-depth backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and CISM-certified security specialists. This breadth of knowledge, combined with Progent's efficient online service delivery capabilities, provides small companies an affordable solution for incorporating RIM BlackBerry products productively into their information system.

Progent's experts can assist your business with SQL Server 2019 development support, SQL Server 2016 migration and management support, and Exchange Server 2019 setup so that your database and messaging infrastructure work optimally with BlackBerry BES Server. Progent can also assist you to migrate from previous releases of BlackBerry and Microsoft software, set up easy-to-use administration tools to enable you to monitor and control BlackBerry devices across your company, define security policies that make sense for your business, customize wireless software, and make sure that your IT network architecture is appropriately designed to accommodate your BlackBerry users. In addition, Progent's disaster recovery consultants can help make sure that your BlackBerry information is included in your scheduled backup procedures in order that it can be restored quickly and safely.

Southern Central Valley Contact Information:
Progent offers consulting services and onsite technical support throughout Fresno, Tulare, and Kern Counties.

Integration Services for BlackBerry Enterprise Server
BlackBerry Enterprise Server streamlines management and maintenance of BlackBerry smartphones, offering a centralized platform for controlling critical jobs such as device installation, upgrades, and deactivation and providing a strong infrastructure for data protection and high availability. BlackBerry Enterprise Server (BES) delivers transparent integration between Microsoft Exchange Server, Groupwise, or Lotus Domino messaging servers and BlackBerry smartphones and supports remote synchronization.

BlackBerry BES Server provides a wealth of security capabilities starting with automatic encryption of messages sent between a BlackBerry smartphone and BES Server based on Advanced Encryption Standard or Triple Data Encryption Standard (Triple DES). BlackBerry BES Server also allows excellent flexibility in selecting levels of security to match the specific needs of your mobile environment. Progent's BlackBerry authorized engineers can assist your company to select powerful security functions and activate them remotely. Samples of these over-the-air configurable security features are:

• Lock down a device
• Wipe information from a lost BlackBerry device
• Disable Bluetooth functionality
• Activate built-in protection against malware

BlackBerry BES Server also offers flexibility in selecting mechanisms to prevent BlackBerry users from loading or running unsecure or unauthorized code. Progent can assist you to select protective techniques such as:

• List precisely what applications are permitted on the device
• Block third-party applications from using non-volatile storage on the BlackBerry smartphone
• Determine which resources external software can use on the smartphone
• Restrict the kinds of access external applications running on the BlackBerry smartphone can establish
• Block all third-party software from being installed or executed on the smartphone

Progent's Remote BlackBerry-premier Consulting Services is Fast and Affordable
For companies in Fresno, California who need quick and affordable access to an authorized RIM BlackBerry consultant, Progent provides efficient remote help from a seasoned network support team who have delivered IT solutions to organizations in every state in the United States. (Refer to Progent's customer testimonials.)

Remote consulting services avoids travel expense and lets engineers resolve problems rapidly, allowing you to reduce wasted productivity. Progent's RIM BlackBerry specialists have earned certifications in the entire range of BlackBerry technologies and can provide professional help in areas including troubleshooting synchronization issues, deploying BlackBerry BES Server, and designing a secure, high-availability system architecture for RIM BlackBerry users. Certifications earned and practice areas mastered by Progent's BlackBerry experts include:

BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to assist your business to plan, deploy, test, troubleshoot, and document a wireless solution based on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's world-class consulting support services for BlackBerry technology include business and technology needs assessment, solution design, deployment strategy and implementation, performance tuning, design of a high-availability architecture, information backup and disaster recovery planning, and security infrastructure design.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to understand your operational objectives and to design a mobile wireless environment that meets your information technology budget and aligns with your business strategy. Progent can explain the impact of your organizational processes on the configuration of a BlackBerry Enterprise Solution, evaluate your current network infrastructure's suitability to support a BlackBerry Enterprise Server, help your organization to determine which management approach and physical components meet your requirements, and analyze your email and messaging system topology. Progent can also help you understand the performance implications that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can arrive at smart decisions about options for software editions, server hardware and storage, network design, and application set up.

To optimize network security, Progent's BlackBerry-certified expert can assist your company to select and configure sensible security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISSP and CISM-certified security engineers to perform network-wide security vulnerability and compliance validation and suggest improvements to support your BlackBerry environment.

BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level knowledge for installing, managing, monitoring, and troubleshooting one or several BlackBerry Enterprise Servers in an email system based on Microsoft Exchange Server. Progent's BlackBerry-certified consultant has expertise in key technologies associated with BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, database architecture, Microsoft Outlook, firewalls, proxy servers, MAPI, and network policies. Progent can help you to add and remove BlackBerry smartphone users on Microsoft Exchange Server and Microsoft Active Directory, configure, track, and manage BlackBerry BES Server, manage BlackBerry smartphones and user accounts, back up and manage storage groups, configure permissions, set up the Mobile Data System (MDS) and IM, install push and pull access control lists, control Exchange data flow, generate, update, and apply WLAN and VPN configurations, set up SNMP traps, and produce reports to summarize SNMP results.

Progent's BlackBerry consultant can support your BlackBerry solution in a variety of settings such as Microsoft Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to utilize utilities like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

Contact Progent to Get Support from a BlackBerry-Qualified Expert
If you wish to contact Progent about consulting help for BlackBerry mobile wireless integration, phone 1-800-993-9400 or go to Contact Progent.