Enlarging your remote workforce may have a major impact on network infrastructure, security/compliance, and company culture. Progent has two decades of experience assisting SMBs to plan, configure, manage, optimize, and troubleshoot IT environments that incorporate at-home workers. Progent can help your Fremont organization to select the appropriate technologies and adhere to leading practices in creating and operating a secure virtual office ecosystem for telecommuters that facilitates teamwork and delivers maximum value. Progent offers services that go from as-needed expertise for helping you past occasional technical bottlenecks to comprehensive project management to help you carry out business-critical tasks.

Progent's consultants can help Fremont, California organizations to with any facet of building a high-functioning work-at-home ecosystem by delivering infrastructure configuration services, IP voice troubleshooting, voice/video conferencing integration, collaboration platform customization and training, cloud connectivity, Call Desk augmentation, security monitoring, data protection solutions, and centralized management.

Network Infrastructure for an At-Home Workforce
Configuring the physical and software infrastructure required for a remote workforce can be especially challenging if you have to manage a combination of personal equipment like PCs and notebooks, routers, and Wi-Fi APs from various vendors and with a mix of operating systems and firmware releases. Progent's background delivering remote support for both legacy and current technologies in remote office solutions allows you to make cost-effective use of your available infrastructure and offers fast access to expertise for implement necessary upgrades. Services offered by Progent to assist your company to implement a productive work-at-home infrastructure include:

  • VPN connectivity allows you to establish a secure tunnel for authorized remote workers to access IT resources situated at your company datacenter or in the cloud. Progent's consultants can help your company to deploy and maintain VPN access between your at-home workforce and your various IT resources by providing remote VPN configuration consulting. For organizations with Cisco's ASA firewalls, Progent's Cisco ASA Firewall consultants can help your at-home workers to set up Cisco's AnyConnect software for safe VPN connections for a wide range of endpoint devices including Microsoft Windows, macOS, Apple iOS, Linux, and Android.
  • Virtual Desktop Infrastructure (VDI) products enable a telecommuter to view and interact with a remote PC's desktop. This provides IT managers substantial control over the digital environment of telecommuters and offers remote users a consistent and more productive work experience. Progent's VDI services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI solutions.
  • Routers connect home networks to the Internet and typically support VPN tunnels, home Wi-Fi connectivity, and firewall services. Progent offers top-tier online support for integrating routers from all major manufacturers. See router configuration services from Cisco-certified consultants.
  • Home Wireless networks, often supporting an entire household and visitors, are commonly utilized by at-home employees to connect to their router for work. This can create performance as well as security issues. Progent can assist you to resolve these issues by delivering services like Cisco Aironet integration consulting, Cisco-certified Meraki wireless deployment expertise, and Ubiquiti wireless access point integration help.
  • Internet connectivity methods impact the speed and availability of connections between at-home workers and the corporate network. Vital processes might require redundant Internet connections in case the normal connection breaks. Progent can provide expertise for selecting Internet service providers, picking sensible bandwidth and data volume packages, and configuring high-availability Internet access. See Internet connectivity integration services.

Contact Progent for Telecommuter Support Services
To get in touch with Progent about building and managing an efficient work-from-home environment for your Fremont, California company, phone 1-800-993-9400 or refer to Contact Progent.