Enlarging your remote workforce can have a major impact on IT architecture, security, and company workflows. Progent has 20 years of experience assisting businesses of all sizes to plan, configure, administer, optimize, and troubleshoot IT environments that incorporate work-from-home employees. Progent can assist your Fremont organization to select the appropriate tools and adhere to best practices in building and operating a secure virtual office solution for telecommuters that facilitates collaboration and returns maximum value. Progent can provide support services ranging from as-needed guidance for getting you past occasional IT roadblocks to comprehensive project management to help you successfully complete mission-critical initiatives.

Progent's consultants can assist Fremont, California businesses to succeed with any facet of building a high-functioning telecommuting ecosystem by providing infrastructure configuration services, VoIP PBX troubleshooting, voice/video conferencing integration, collaboration platform customization and training, cloud integration, Call Desk augmentation, security and compliance, data protection solutions, and unified management.

VoIP Solutions for Telecommuters
Extending the company PBX environment to accommodate teleworkers is critical to maintaining a productive work-at-home solution. A broad range of cloud-centric IP voice products are used by SMBs to server teleworkers. Many enterprises rely on Cisco's current or older platforms for VoIP management. Progent can assist businesses of any size to plan or tune a remote VoIP service that delivers the flexibility, convenience and security needed for telecommuters. Progent's Cisco-certified CCIE Voice experts offer advanced support to help organizations tune their current Cisco IP voice systems to support a growing remote workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM or CUCM) delivers enterprise telephony capabilities to devices such as VoIP phones, media processing platforms, Voice over IP gateways, and multimedia applications deployed throughout the network. Unified Communications Manager manages additional mixed media services like unified messaging, voice/video conferencing, and customer collaboration networks. For more information about Progent's Cisco Unified CM or CUCM support, see CUCM consultants.
  • CallManager is Cisco's earlier call-processing agent and has been replaced by CUCM. Progent's consultants can help you to support your current CallManager deployment or upgrade efficiently to Cisco's modern IP telephony products. To find out about Progent's expertise for CallManager and Cisco's other early VoIP products, visit Cisco CallManager expertise.
  • Cisco IP Gateways enable connectivity with public telephony networks and with clients working beyond the corporate perimeter such as at-home workers. Progent can provide consulting expertise for Cisco's earlier generation IP gateways like the UC520, UC540 and UC560 series as well as for current Cisco SIP gateways. See Cisco SIP gateway configuration expertise.
  • Other VoIP Products supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can assist you to expand your wide area network infrastructure to support these solutions and provide as-needed configuration and troubleshooting services.

Contact Progent for At-Home Worker Expertise
To contact Progent about creating and maintaining an efficient telecommuter environment for your Fremont, California organization, call 1-800-993-9400 or go to Contact Progent.