Security and Compliance and Information Assurance Expertise

To get immediate remote assistance with computer security issues, businesses in Fremont California have access to world-class troubleshooting from Progent's certified security professionals. Progent's online support consultants are available to offer effective and economical assistance with security issues that threaten the productivity of your IT network. Progent's accredited engineers are premier to provide help for systems based on Windows, Linux, macOS and OS X, and major derivatives of UNIX. Progent can deliver advanced guidance for key security and recovery technologies such as AI-based End Point Protection and Response, MDR (Managed Detection and Response), full system restoration validation, immutable backup, and off-site backup. Progent's broad array of consulting services addresses firewall expertise, email filtering and encryption, secure system infrastructure, and disaster recovery preparedness. Progent's support team has earned the world's most advanced security certifications including GIAC (Global Information Assurance Certification) and Information System Security Architecture Professional (ISSAP).

Progent provides online security support services on a by-the-minute basis without minimum call duration and no extra charges for sign-up or off-hour support. By charging per minute and by providing top-level help, Progent's billing model keeps expenses under control and eliminates scenarios where simple solutions turn into big bills.

Ransomware Hot Line: 800-462-8800
Ransomware needs time to work its way across a target network. Because of this, ransomware attacks are typically unleashed on weekends and at night, when IT staff are likely to be slower to recognize a break-in and are less able to mount a quick and coordinated response. The more lateral movement ransomware can make inside a target's network, the more time it takes to recover basic IT services and damaged files and the more information can be exfiltrated to the dark web. Progent's Ransomware Hot Line is intended to guide you to carry out the time-critical first phase in mitigating a ransomware assault by containing the malware. Progent's online ransomware engineers can help businesses to identify and isolate breached devices and protect undamaged assets from being penetrated. If your system has been breached by any strain of ransomware, don't panic. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

We've Been Attacked: What Should We Do Now?
If you are currently experiencing a network security emergency other than ransomware, refer to Progent's Emergency Online Network Help to learn how to receive immediate aid. Progent maintains a team of certified network security experts who can provide online and on-premises support that includes containment, mitigation, restoration, forensics, and enhancement of your cybersecurity defense to guard against future exploits.

For companies who have prepared carefully for being hacked, the formal post-attack response procedure outlined by GIAC (Global Information Assurance Certification) is Progent's recommended method of responding to a serious security penetration.

Introduction to Progent's Security Services
Managing network protection as well as staying ready for recovering vital data and functions following an attack requires an on-going effort involving an array of tools and processes. Progent's certified consultants can assist your business at all levels in your efforts to guard your IT system, from security audits to creating a complete security plan. Important areas supported by Progent's security engineers include Planning and Prevention, Data Restoration and Security Forensics, and Outsourced Filtering of Email-Based Threats.

Planning and Building Protected Environments
Every company should have a thoroughly thought out security strategy that includes both proactive and responsive activity. The pre-attack strategy is a collection of precautions that helps to minimize security gaps. The reactive plan defines procedures to help IT staff to assess the losses resulting from an attack, remediate the damage, document the event, and revive network functions as soon as possible. Progent can show you how to incorporate protection into your company operations. Progent can install auditing utilities, define and implement a secure network infrastructure, and recommend processes and policies to optimize the protection of your information system. Progent's security experts are ready to assist you to set up a firewall, deploy safe remote access to email and information, and configure an effective virtual private network.

If you are looking for an affordable way for outsourcing your network security management, Progent's 24x7 Network Support Services include automated online system tracking and immediate resolution of problems.

Hybrid Cloud Solutions
Progent can help your company you to design, implement, manage and troubleshoot enterprise hybrid cloud solutions that include local and cloud hosted resources and that are compliant with government security standards. (Learn about Progent's Microsoft 365 integration solutions with on-premises Exchange, Microsoft Azure enterprise hybrid cloud integration, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud Platform (GCP) integration consulting.)

System Recovery and Failure Analysis
Progent has skill in restoring systems and servers that have been hacked, are suspect, or have stopped working as a result of a security penetration. Progent can help determine the losses caused by the attack, return your company to normal functions, and retrieve data compromised owing to the attack. Progent's security specialists can also oversee a comprehensive failure analysis by examining event logs and using a variety of proven forensics techniques. Progent's experience with security issues minimizes your downtime and allows Progent to suggest efficient strategies to avoid or mitigate new assaults.

Ransomware Removal and Recovery Expertise
Progent can provide the services of proven ransomware recovery experts with the knowledge to restore an environment damaged by a ransomware cryptoworm like Ryuk, Dharma, Hermes, or Locky. To find out more, see ransomware removal and recovery expertise.

Work-from-Home (WFH) Security Solutions
At-home workers commonly use their personal computing devices and usually work in a unsecured physical environment. This situation multiplies their susceptibility to cyber threats and requires judicious configuration of corporate firewalls, anti-malware tools, multi-factor authentication, remote monitoring, thorough end-user training, and the development of security policies built on leading practices. Progent's seasoned team of Work-from-home solutions consultants can help you to design, deploy and manage a compliant security solution that protects vital IT assets in environments that incorporate at-home workers as well as hybrid workers.

Software/Firmware Update Management Services
Progent's managed services for software and firmware patch management provide organizations of any size a flexible and cost-effective alternative for evaluating, validating, scheduling, implementing, and documenting software and firmware updates to your dynamic information system. Besides optimizing the security and functionality of your IT network, Progent's software/firmware update management services allow your in-house IT team to concentrate on line-of-business initiatives and activities that deliver the highest business value from your information network. Learn more about Progent's software/firmware update management services.

Extended Detection and Response Powered by SentinelOne
SentinelOne's Singularity product line is a subscription-based, cloud-centered cyberthreat management stack that includes computer learning software and expert services to deliver comprehensive endpoint detection and response (Singularity EDR) and extended detection and response (Singularity XDR). SentinelOne's compact agents can be installed in a few minutes to protect popular endpoints against increasingly sophisticated threats such as ransomware, familiar and brand-new malware, trojan viruses, hacking tool sets, RAM exploits, malicious scripts, harmful macros, and living-off-the-land (LotL) abuse. Progent is a certified SentinelOne Partner and dealer and oversees thousands of endpoints protected by SentinelOne Singularity technology. SentinelOne is always the initial EDR response tool deployed by Progent to provide control and visibility of a client's system at the outset of a ransomware recovery. For more details, see Progent's SentinelOne-powered Extended Detection and Response consulting.

Expertise with Horizon3.ai's NodeZero PEN Testing Solutions
NodeZero from Horizon3.ai is a cutting-edge penetration test (pentest) platform that can deliver continuous, concurrent, programmable testing of your internal and perimeter network to help you identify, rank, fix, and verify security weaknesses before threat actors can exploit them. NodeZero pentests can strategically deploy so-called tripwires like fake files or credentials to find out when your environment is being targeted along various attack vectors. Tripwires provide sufficient information to allow you to take action quickly with your SIEM workflows before an assailant can compromise your environment. Progent offers the expertise of a NodeZero Certified Operator who can help you to deploy NodeZero to perform thorough penetration tests of your network perimeter and your internal IT infrastructure in order to evaluate your present security posture. Progent can also assist you to strengthen your existing network security and can help you to plan and implement a cohesive cybersecurity strategy that streamlines management and delivers maximum protection for on-premises, multi-cloud, and perimeter IT assets. To find out more details about Progent's threat analysis services based on on NodeZero's PEN test products, see Consulting Support for NodeZero's Pentest Products.

Stealth Penetration (PEN) Security Testing Services
Stealth intrusion testing is an important component of any comprehensive network security strategy. Progent's security professionals can run thorough intrusion tests without the awareness of your organization's internal IT staff. Stealth penetration testing uncovers whether existing security defense systems such as intrusion detection alerts and event history monitoring are correctly configured and actively monitored. Progent can provide ongoing automatic PEN testing to define your internal and external attack surface and to detect ways that exploitable vulnerabilities, unsafe configurations, compromised credentials, overlooked patches, and unsound IT product defaults can be chained together by hackers into the multi-front attacks common to modern versions of ransomware. Get additional information about Progent's Stealth PEN Testing Experts.

Progent's Fixed-price Managed Services for Information Security
Progent's low-cost ProSight portfolio of managed services is designed to provide small and mid-size organizations with enterprise-class support and cutting-edge technology for all facets of information assurance. ProSight managed services offered by Progent include:

ProSight Active Security Monitoring (ASM): Next Generation Endpoint Protection and Ransomware Defense
ProSight Active Security Monitoring (ASM) is an endpoint protection service that utilizes SentinelOne's next generation behavior-based machine learning tools to defend endpoints as well as servers and VMs against new malware assaults such as ransomware and email phishing, which routinely get by legacy signature-matching anti-virus tools. ProSight Active Security Monitoring safeguards local and cloud-based resources and provides a single platform to automate the entire malware attack progression including blocking, detection, mitigation, cleanup, and forensics. Top capabilities include one-click rollback using Windows Volume Shadow Copy Service and automatic network-wide immunization against newly discovered attacks. Progent is a certified SentinelOne Partner. Find out more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery based on SentinelOne technology.

ProSight Enhanced Security Protection (ESP): Unified Endpoint Protection
ProSight Enhanced Security Protection (ESP) services deliver ultra-affordable multi-layer protection for physical servers and VMs, desktops, mobile devices, and Microsoft Exchange. ProSight ESP uses adaptive security and advanced heuristics for continuously monitoring and responding to cyber threats from all vectors. ProSight ESP delivers two-way firewall protection, intrusion alerts, endpoint management, and web filtering via leading-edge technologies packaged within one agent managed from a single control. Progent's data protection and virtualization experts can help you to design and implement a ProSight ESP environment that addresses your organization's specific requirements and that allows you achieve and demonstrate compliance with government and industry data protection standards. Progent will assist you define and implement policies that ProSight ESP will enforce, and Progent will monitor your network and react to alarms that require urgent attention. Progent can also assist your company to set up and test a backup and disaster recovery solution such as ProSight Data Protection Services so you can recover quickly from a potentially disastrous cyber attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified endpoint protection and Microsoft Exchange filtering.

ProSight Data Protection Services: Managed Backup and Recovery
Progent has worked with advanced backup product companies to create ProSight Data Protection Services (DPS), a selection of offerings that provide backup-as-a-service (BaaS). All ProSight DPS services manage and monitor your backup processes and enable non-disruptive backup and fast recovery of important files, apps, system images, and virtual machines. ProSight DPS lets you recover from data loss caused by equipment breakdown, natural disasters, fire, malware like ransomware, human mistakes, ill-intentioned employees, or application bugs. Managed services available in the ProSight Data Protection selection include ProSight Altaro VM Backup with immutable cloud storage, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight DPS ECHO Backup using Barracuda purpose-built storage, and ProSight DPS MSP360 Hybrid Backup. Your Progent consultant can help you to determine which of these managed backup services are best suited for your network.

ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Email Encryption
ProSight Email Guard is Progent's spam and virus filtering and email encryption service that uses the technology of leading information security companies to deliver web-based management and world-class security for your email traffic. The hybrid structure of Progent's Email Guard managed service combines a Cloud Protection Layer with a local gateway device to offer advanced protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne malware. The Cloud Protection Layer serves as a preliminary barricade and keeps the vast majority of unwanted email from making it to your security perimeter. This decreases your vulnerability to inbound threats and saves network bandwidth and storage space. Email Guard's on-premises gateway appliance adds a further layer of analysis for incoming email. For outgoing email, the local gateway provides AV and anti-spam protection, protection against data leaks, and email encryption. The on-premises gateway can also assist Exchange Server to track and safeguard internal email that stays within your corporate firewall. For more details, see ProSight Email Guard spam and content filtering.

ProSight Duo MFA: Two-factor Authentication Solutions
Progent's Duo MFA services incorporate Cisco's Duo cloud technology to defend against stolen passwords by using two-factor authentication (2FA). Duo supports single-tap identity confirmation on iOS, Android, and other personal devices. With Duo 2FA, when you log into a protected application and give your password you are asked to verify your identity on a device that only you possess and that is accessed using a different ("out-of-band") network channel. A wide selection of devices can be utilized for this second form of authentication such as an iPhone or Android or watch, a hardware/software token, a landline phone, etc. You can designate multiple validation devices. For details about ProSight Duo identity validation services, see Cisco Duo MFA two-factor authentication services for remote workers.

ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
With ProSight Virtual Hosting service, a small or mid-size business can have its key servers and apps hosted in a secure fault tolerant data center on a high-performance virtual host configured and managed by Progent's IT support experts. Under the ProSight Virtual Hosting service model, the client retains ownership of the data, the operating system platforms, and the apps. Because the system is virtualized, it can be ported immediately to an alternate hosting environment without requiring a time-consuming and difficult reinstallation procedure. With ProSight Virtual Hosting, you are not tied one hosting service. Find out more about ProSight Virtual Hosting services.

ProSight IT Asset Management: IT Documentation and Password Management
Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to create, maintain, retrieve and protect data related to your network infrastructure, processes, business apps, and services. You can instantly find passwords or serial numbers and be warned automatically about impending expirations of SSL certificates or warranties. By cleaning up and organizing your network documentation, you can eliminate up to 50% of time wasted searching for vital information about your IT network. ProSight IT Asset Management features a common location for storing and collaborating on all documents related to managing your network infrastructure such as standard operating procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for gathering and relating IT information. Whether you're planning enhancements, performing maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the knowledge you need as soon as you need it. Learn more about ProSight IT Asset Management service.

Special Security Services Offered by Progent
Progent's certified security engineers can provide unique support in vital facets of computer protection such as:

Information Risk Audits and Security Compliance Assessment
Progent offers expertise with security auditing tools such as Microsoft Baseline Security Analyzer or LANguard from GFI for performing a variety of comprehensive network tests to reveal potential security problems. Progent has extensive skills with these and similar utilities and can assist you to understand audit results and react appropriately. Progent's security consultants also provide web software testing and can perform expert evaluation of enterprise-wide security to determine your company's compliance with major industry security specifications including FISMA, NIST, and ISO. Also, Progent can assess the effectiveness of your wireless protection including stationary wireless appliances as well as portable devices. Learn additional information concerning Progent's Information Risk Audits and Security Compliance Testing.

Cisco Network Security, PIX Firewall and ASA Firewall, VPN, Aironet and Meraki Wireless Help
Progent's Cisco Certified Internetwork Experts and Cisco CCNP experts can provide world-class technical expertise for Cisco's entire range of security and VPN products such as PIX 500 Firewalls and ASA 5500 Series Firewalls, Catalyst Firewall Services Module, protected broadband and integrated services (IS) routers, Aironet wireless access points and bridges, Cisco Meraki cloud-managed Wi-Fi access points, and Catalyst family switches. Find out more details about Cisco Security, VPN and Wireless Consulting.

Additional Firewall and Virtual Private Network Consulting Services
In addition to supporting a wide range of network security technologies from Microsoft and Cisco, Progent can provide businesses of any size advanced engineering services for products from other popular firewall and Virtual Private Network (VPN) suppliers. Progent's engineers can provide:

• Palo Alto Networks PA-Series Firewalls Expertise
• Check Point Software Technologies Ltd Support
• Barracuda CloudGen Firewall Experts
• WatchGuard Help
• Juniper Networks Configuration Help
• SonicWall Inc. Consulting
• Fortinet FortiGate Firewall Support
• Symantec Corp Help

Get the details about Progent's Certified Information Security Manager (CISM) Security Support Expertise.

CISSP Security Support Expertise
Progent's CISSP experts are security engineers who have earned CISSP certification as a result of demonstrated experience, rigorous study, and exhaustive testing. CISSP Certification indicates mastery of a worldwide standard for IT security. ANSI has given the CISSP credential official recognition in the field of information security under ISO/IEC 17024. Areas of expertise covered within CISSP include security management practices, security design and models, connection permission methodology, applications development security, business processes security, hardware security, encryption, telecommunications, network security, and business continuity planning.

Read the details about Progent's Certified Information Systems Security Professionals (CISSP) Consulting Services.

CISSP-ISSAP Certified Consultants for Secure Network Architecture
Progent's ISSAP Premier security experts are specialists who have earned ISSAP certification as a result of thorough examination and significant hands-on work with network security design. ISSAP security experts have acquired comprehensive understanding of access management systems and techniques, telecommunications and network security, cryptography, requirements analysis, business continuity planning (BCP) and disaster recovery, and physical security integration. Progent's ISSAP-premier security specialists can assist your business with all phases of secure network architecture.

Get the details about Progent's ISSAP Accredited Protected Network Infrastructure Consulting Support.

CISSP-ISSEP Certified Cybersecurity Engineering Experts
Cybersecurity consultants who have earned CISSP-ISSEP (Information Systems Security Engineering Professional) certification have shown their ability to provide enterprises with the services expected of a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior cybersecurity analyst. Progent can provide the support of a certified CISSP-ISSEP network security consultant to help your enterprise to follow current system security engineering theory and processes in system development, review and evaluate system security designs based on cybersecurity engineering best practices, produce viable system designs that incorporate compliant cybersecurity features for all key system functions, develop efficient design and configuration strategies to provide operational security, perform comprehensive risk analysis, and recommend practical cybersecurity models that balance your operational goals with your company's tolerance for risk.

Learn more about Progent's CISSP-ISSEP Network Security Engineering Consulting Services.

Certified Information Systems Auditor (CISA) Professional Services
The Certified Information Systems Auditor (CISA) credential is a recognized achievement that indicates expertise in IS security audit and control. Certified by ANSI, the CISA credential has consultants pass a comprehensive test overseen by the ISACA international professional group. Progent offers the services of a CISA-Certified security consultant able to assist companies in the areas of information systems audit services, IT administration, network assets and infrastructure planned useful life, information technology service delivery, protecting information resources, and business continuity planning.

Read additional details concerning Progent's Certified Information Systems Auditor (CISA) Support Expertise.

CRISC-certified Risk Management Consultants
The CRISC program was established by ISACA in 2010 to verify an IT professional's skills to design, implement, and support IS controls to reduce network risk. Progent can provide the services of a CRISC-certified engineer to help your company to develop and execute a workplace continuity strategy based on leading practices identified by CRISC and geared to match your organization's risk tolerance, business goals, and budgetary guidelines. Progent's risk mitigation expertise is complementary to the support available from Progent's CISA-Premier security engineers for objectively auditing your IS control mechanisms and with the services of Progent's CISM support professionals for implementing company-wide security policies.

Learn more information concerning Progent's CRISC Risk Management Services.

Global Information Assurance Certification Consulting Services
Global Information Assurance Certification was established in 1999 to validate the knowledge of computer security professionals. GIAC's goal is to verify that an accredited security consultant possesses the knowledge appropriate to provide services in critical areas of network, data, and software security. GIAC certifications are recognized by businesses and institutions all over the world including U.S. National Security Agency. Progent offers the assistance of GIAC certified professionals for all of the security capabilities covered under GIAC accreditation programs such as auditing perimeters, security incident response, intrusion detection, web-based application security, and SIEM solutions.

Learn additional information about Progent's GIAC Information Assurance Expertise.

Contact Progent for Network Security Support
If your business is situated in Fremont California and you need computer security help, telephone Progent at 800-993-9400 or go to Contact Progent.

San Francisco Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout Northern California.