Enlarging your telecommuter workforce can have a major impact on IT infrastructure, cybersecurity, and corporate processes. Progent has 20 years of experience helping businesses of all sizes to plan, configure, administer, optimize, and debug IT environments that support work-from-home employees. Progent can assist your Fremont company to select the right technologies and follow best practices in creating and maintaining a secure virtual office ecosystem for telecommuters that promotes collaboration and returns top value. Progent offers support services ranging from as-needed expertise for helping you past occasional IT bottlenecks to comprehensive project management or co-management to help you carry out mission-critical tasks.

Progent can help Fremont, California organizations to succeed with any facet of building a high-functioning work-from-home ecosystem by providing infrastructure design and configuration services, IP voice troubleshooting, video conferencing integration, collaboration platform selection and deployment, cloud connectivity, Call Desk outsourcing, security monitoring, backup/restore solutions, and unified management.

Voice/Video Conferencing for Remote Workers
A broad selection of video conferencing products from leading technology companies support online meetings, video conferencing, chat sessions, and screen sharing for both onsite users and telecommuters. Many organizations use a mix of conferencing products to meet the needs of their various partners and clients. Progent's communications experts can help you to manage your existing conferencing environment and enhance the experience of your at-home workforce.

  • Skype for Business is Microsoft's popular communications product that enables real-time presence, IM, audio and video conferencing as well as the seamless integration of these functions within Office desktop and Microsoft 365 productivity software such as PowerPoint, Word, Excel and Outlook. Progent can provide the expertise of Microsoft-certified specialists who can help your company to set up and manage Skype for Business client software to support your at-home workforce. For details about Progent's consulting services for Skype for Business, visit Skype for Business consulting services.
  • FaceTime is Apple's multiuser video calling platform for compatible iOS and macOS computers and smartphones. FaceTime works on Wi-Fi or cellular Internet connections. Newer versions of FaceTime allow as many as 32 simultaneous users for voice/video calls. For details about Progent's support expertise for Apple FaceTime, see Progent's FaceTime configuration expertise.
  • Webex Meeting Center supports online conferencing for most desktop or mobile devices. Offered via Cisco's Webex Cloud, Webex capabilities include sharing specific content or computer screens, presentations that incorporate rich media such as Microsoft PowerPoint, session capture, plus revision and playback for future reference and training. For details about Progent's consulting services for Cisco Webex and for additional IP video products from Cisco, visit Progent's Webex Meeting Center support services.
  • Teams is Microsoft's follow-up for Skype for Business. Teams acts as a hub for conversations, contacts, and information with features such as IP voice and video calling, persistent threaded chat, plus data sharing. To learn more about Progent's support expertise for Microsoft Teams as well as for additional Microsoft 365 products, see Progent's Microsoft Teams consulting services.
  • Other Voice/Video Conferencing Apps supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide configuration and troubleshooting expertise for these products and assist you to optimize your network architecture to host them.

Contact Progent for At-Home Worker Expertise
To contact Progent about creating and maintaining a productive telecommuter environment for your Fremont, California organization, phone 1-800-993-9400 or visit Contact Progent.

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