Expanding your telecommuter workforce may have a significant effect on network architecture, security/compliance, and company culture. Progent has 20 years of background assisting small and mid-size businesses to design, deploy, manage, tune, and debug IT environments that support a remote workforce. Progent can assist your Fort Worth company to select the appropriate technologies and adhere to leading practices in creating and maintaining a secure virtual office ecosystem for teleworkers that promotes teamwork and delivers maximum value. Progent can provide support services that go from on demand guidance for helping you past occasional technical bottlenecks to comprehensive project management or co-management to help you carry out business-critical initiatives.

Progent can assist Fort Worth, Texas businesses to with any facet of building a high-functioning telecommuting environment by delivering infrastructure configuration services, IP voice expertise, voice/video conferencing support, collaboration platform customization and training, cloud connectivity, helpdesk augmentation, security monitoring, backup/restore solutions, and centralized management.

IP Voice Solutions for At-Home Workers
Expanding the company phone system to include telecommuters is vital to supporting a productive at-home workforce. A broad range of cloud-based IP voice products are popular with small and mid-size businesses to server telecommuters. Many enterprises rely on Cisco's current or legacy products for VoIP management. Progent can assist businesses of all sizes to design or tune a telecommuter VoIP environment that provides the versatility, convenience and security required for telecommuters. Progent's Cisco-certified CCIE IP Voice experts can provide high-level support to assist organizations optimize their existing Cisco VoIP systems to handle a growing at-home workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM or CUCM) delivers high-end telephony capabilities to devices like VoIP phones, media processing platforms, VoIP gateways, and multimedia software used across the network. CUCM manages additional combined media services like messaging, video conferencing, and team interaction networks. For more information about Progent's Unified Communications Manager expertise, see CUCM consultants.
  • Cisco CallManager is Cisco's earlier call-processing software and has been superseded by Cisco Unified CM. Progent can assist you to support your existing CallManager environment or migrate efficiently to Cisco's current IP telephony products. For details about Progent's support services for Cisco CallManager and Cisco's other older IP voice products, refer to CallManager consulting services.
  • Cisco IP Gateways enable connectivity with public telephony networks and with clients working beyond the corporate perimeter such as telecommuters. Progent offers expert support for Cisco's legacy IP gateways such as the UC520, UC540 and UC560 products and for modern Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway integration expertise.
  • Other VoIP Platforms supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can assist you to update your wide area network architecture to support these VoIP solutions and provide online deployment and debugging services.

Contact Progent for At-Home Worker Expertise
To contact Progent about creating and managing an efficient telecommuter solution for your Fort Worth, Texas company, phone 1-800-993-9400 or refer to Contact Progent.