Ransomware Hot Line: 800-462-8800
24x7 Online Access to a Top-tier Ransomware Consultant
Ransomware requires time to steal its way across a target network. For this reason, ransomware attacks are typically unleashed on weekends and late at night, when IT personnel may take longer to become aware of a penetration and are least able to organize a quick and coordinated response. The more lateral progress ransomware is able to manage inside a target's system, the more time it takes to restore core operations and scrambled files and the more data can be stolen and posted to the dark web.
Progent's Ransomware Hot Line is designed to guide organizations to complete the urgent first phase in responding to a ransomware attack by stopping the bleeding. Progent's online ransomware engineers can help organizations in the Fort Worth metro area to locate and isolate infected devices and protect undamaged assets from being compromised.
If your system has been penetrated by any version of ransomware, don't panic. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.
Progent's Ransomware Response Expertise Available in Fort Worth
Current variants of ransomware like Ryuk, Sodinokibi, DopplePaymer, and Nephilim encrypt online files and infiltrate any available system restores and backups. Files synched to the cloud can also be corrupted. For a poorly defended environment, this can make automated restoration nearly impossible and basically throws the IT system back to square one. So-called Threat Actors (TAs), the cybercriminals behind a ransomware assault, demand a settlement fee for the decryption tools needed to unlock encrypted files. Ransomware attacks also attempt to exfiltrate files and TAs require an additional settlement in exchange for not publishing this data or selling it. Even if you can rollback your network to an acceptable date in time, exfiltration can be a big problem depending on the nature of the downloaded data.
The recovery process after a ransomware breach has several distinct phases, most of which can be performed in parallel if the recovery workgroup has a sufficient number of members with the necessary skill sets.
- Quarantine: This urgent first step requires arresting the sideways progress of ransomware across your IT system. The more time a ransomware attack is permitted to run unrestricted, the more complex and more expensive the recovery process. Because of this, Progent keeps a 24x7 Ransomware Hotline monitored by seasoned ransomware recovery engineers. Containment processes consist of cutting off affected endpoint devices from the network to restrict the contagion, documenting the environment, and protecting entry points.
- System continuity: This covers bringing back the IT system to a minimal acceptable level of capability with the shortest possible delay. This effort is usually the highest priority for the victims of the ransomware attack, who often perceive it to be a life-or-death issue for their company. This activity also requires the broadest range of IT abilities that span domain controllers, DHCP servers, physical and virtual machines, desktops, notebooks and smart phones, databases, productivity and line-of-business apps, network topology, and protected endpoint access management. Progent's ransomware recovery experts use state-of-the-art workgroup platforms to coordinate the complicated restoration effort. Progent appreciates the importance of working rapidly, tirelessly, and in unison with a client's managers and IT group to prioritize activity and to put vital resources back online as quickly as feasible.
- Data restoration: The effort necessary to restore data damaged by a ransomware assault varies according to the condition of the systems, how many files are encrypted, and which restore techniques are required. Ransomware assaults can destroy key databases which, if not gracefully shut down, might have to be reconstructed from the beginning. This can apply to DNS and Active Directory (AD) databases. Microsoft Exchange and SQL Server depend on AD, and many financial and other business-critical platforms are powered by Microsoft SQL Server. Often some detective work could be needed to find undamaged data. For example, undamaged OST files may exist on employees' PCs and notebooks that were not connected during the attack. Progent's ProSight Data Protection Services utilize Altaro VM Backup tools to defend against ransomware by leveraging Immutable Cloud Storage. This produces tamper-proof backup data that cannot be modified by anyone including root users.
- Setting up modern antivirus/ransomware defense: Progent's Active Security Monitoring uses SentinelOne's machine learning technology to offer small and medium-sized businesses the advantages of the same anti-virus tools deployed by many of the world's biggest enterprises including Netflix, Citi, and Salesforce. By delivering in-line malware filtering, identification, containment, repair and analysis in one integrated platform, Progent's Active Security Monitoring cuts total cost of ownership, simplifies administration, and promotes rapid recovery. SentinelOne's next-generation endpoint protection (NGEP) built into in Progent's Active Security Monitoring was listed by Gartner Group as the "most visionary Endpoint Protection Platform." Progent is a SentinelOne Partner, reseller, and integrator. Find out about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery with SentinelOne technology.
- Negotiation with the threat actor (TA): Progent has experience negotiating settlements with threat actors. This requires close co-operation with the victim and the insurance carrier, if there is one. Activities include establishing the kind of ransomware used in the attack; identifying and establishing communications the hacker; testing decryption tool; deciding on a settlement amount with the ransomware victim and the insurance carrier; establishing a settlement amount and schedule with the hacker; confirming adherence to anti-money laundering sanctions; overseeing the crypto-currency payment to the hacker; acquiring, learning, and operating the decryptor tool; debugging failed files; creating a pristine environment; mapping and connecting datastores to reflect exactly their pre-attack state; and recovering computers and software services.
- Forensic analysis: This process involves discovering the ransomware assault's storyline across the network from beginning to end. This audit trail of the way a ransomware assault progressed through the network assists your IT staff to assess the impact and uncovers vulnerabilities in rules or work habits that need to be corrected to avoid future break-ins. Forensics involves the examination of all logs, registry, Group Policy Object (GPO), Active Directory (AD), DNS, routers, firewalls, schedulers, and core Windows systems to look for variations. Forensic analysis is typically given a high priority by the insurance carrier. Because forensics can take time, it is critical that other important recovery processes such as business continuity are pursued in parallel. Progent has a large team of information technology and data security professionals with the knowledge and experience needed to carry out activities for containment, business resumption, and data recovery without disrupting forensic analysis.
Progent's Qualifications
Progent has delivered remote and on-premises IT services across the United States for more than two decades and has been awarded Microsoft's Partner designation in the Datacenter and Cloud Productivity competencies. Progent's team of subject matter experts (SMEs) includes professionals who have earned advanced certifications in core technology platforms such as Cisco infrastructure, VMware, and major distributions of Linux. Progent's data security consultants have earned internationally recognized certifications such as CISA, CISSP-ISSAP, GIAC, and CMMC 2.0. (Refer to Progent's certifications). Progent also offers guidance in financial management and Enterprise Resource Planning application software. This breadth of skills allows Progent to identify and integrate the surviving pieces of your information system after a ransomware attack and rebuild them quickly into an operational network. Progent has worked with top insurance carriers including Chubb to assist organizations clean up after ransomware attacks.
Contact Progent for Ransomware System Restoration Consulting in Fort Worth
For ransomware system recovery services in the Fort Worth area, call Progent at 800-462-8800 or go to Contact Progent.