Wireless Technology Consulting

Consulting and Technical Support Services for BlackBerry Solutions
BlackBerry wireless smartphones were once among the most successful solutions for maintaining anytime-anywhere connectivity to messaging, scheduling, web programs, and other critical business data. Progent can provide Fort Wayne, Indiana businesses support from BlackBerry-certified professionals who can help businesses to maintain existing BlackBerry deployments or transition efficiently to a modern smartphone platform.

As the complexity of small company networks has increased, and as the need for world-class security, reliability, and recoverability has grown to be the norm for companies of all sizes, successful integration and maintenance of RIM BlackBerry solutions has become increasingly challenging. To handle areas such as data protection, business continuity, and synchronization of BlackBerry PDAs with diverse messaging servers and company databases, small organizations frequently turn to external support firms who specialize in BlackBerry installation and troubleshooting.

Progent offers the services of BlackBerry-premier engineers who can assist small businesses to plan, manage, and repair BlackBerry environments affordably and effectively, eliminating the necessity for an internal BlackBerry solutions specialist and lowering the expense and stress of supporting mobile work groups. Progent's BlackBerry technology engineers have extensive backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISM and CISA-certified network security specialists. This breadth of experience, coupled with Progent's efficient online service delivery model, provides small businesses a budget-friendly solution for integrating RIM BlackBerry technology seamlessly into their business information network.

Progent's experts can assist you with SQL Server 2019 integration support, SQL Server 2016 migration and management support, and Microsoft Exchange Server setup so that your database and email systems operate efficiently with BlackBerry Enterprise Server. Progent can also help you to upgrade from older versions of BlackBerry and Microsoft technology, set up easy-to-use management tools to help you track and support BlackBerry devices across your business, recommend security policies that are right for your business, develop custom wireless applications, and make sure that your IT network architecture is properly designed to accommodate your BlackBerry users. Also, Progent's disaster recovery specialists can help ensure that your BlackBerry information is incorporated in your regular backup processes in order that it can be restored quickly and thoroughly.

Indianapolis Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Indianapolis.

BlackBerry Enterprise Server Consulting Services
The BlackBerry BES Server gives companies a centralized and safe mechanism for integrating BlackBerry wireless devices into their email, groupware, and software application infrastructure. BlackBerry Enterprise Server (BES) enables mobile BlackBerry clients to connect to Microsoft Exchange Server, Lotus, or Groupwise email and to synchronize BlackBerry handsets with workstations to ensure up-to-date information for applications such a calendars, address books, to-do lists, notes, and specialized business software. Due to BlackBerry Enterprise Server (BES) support for Exchange Server, mobile workers with BlackBerry handsets can have effortless access to Exchange email as well as to IM-aware software via Microsoft Office Communications Server and Lync Server support.

Progent's BlackBerry-premier engineers can show you how to design, implement, and troubleshoot BlackBerry Enterprise Server (BES) so you can optimize the productivity of BlackBerry users, simplify the administration of a BlackBerry solution, and lower the cost of supporting mobile workers.

Some Ways That Progent Can Help Your Business to Manage and Troubleshoot Your BlackBerry Solution
Progent can provide a seasoned BlackBerry support who has been awarded certifications from Research in Motion in all key aspects of BlackBerry integration. Progent's BlackBerry consulting skills range from troubleshooting synchronization issues to architecting wireless productivity solutions built around BlackBerry Enterprise Server. These RIM BlackBerry credentials and their respective practice areas include:

BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can assist you to perform common technical operations including configuring BlackBerry handsets and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, selecting account settings, setting up e-mail filters, modifying user accounts, upgrading BlackBerry smartphones, sending service books, and configuring BlackBerry Desktop Manager to run with your company email software. Progent's seasoned experts can in addition help your company to troubleshoot a wide array of problems associated with synchronization, handset detection, email reconciliation, web browsing, mobile connectivity, IM, workstation application installation, and Desktop Redirector.

As a top innovator in delivering nationwide remote help for small office networks, Progent offers quick and affordable contact with a BlackBerry Certified Support Specialist. Progent's remote support skills keeps your mobile technical support costs at a minimum and, by solving problems promptly, maximizes the efficiency of your BlackBerry users.

BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the knowledge required to install and support the BlackBerry Enterprise Server in an Exchange environment. Progent's BlackBerry specialist can assist you to use resources such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to perform critical procedures such as resolving enterprise activation issues, adding and removing BlackBerry smartphone users, setting activation passwords, configuring over-the-air software installation and configuration, implementing and troubleshooting the BlackBerry Smart Card Reader, and setting up database backup and recovery processes.

Progent's BlackBerry-certified consultants can also assist you to use administration software like the BlackBerry Administration Service for role-based administration, resolving attachment and data flow problems, and utilizing wireless LANs for enterprise activation. In addition, Progent can explain the function of operational policies in the BlackBerry BES system and help your company to define and install sensible security configurations.

Progent's certified Microsoft Exchange Server experts can work with Progent's BlackBerry Certified Server Support Specialist to assist you to enhance your existing Exchange infrastructure for working smoothly with BlackBerry Enterprise Server or migrate your BlackBerry solution to the most recent version of Microsoft Exchange.

BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level knowledge for deploying, administering, monitoring, and troubleshooting one or several BlackBerry BES Servers in an email system powered by Microsoft Exchange Server. Progent's BlackBerry consultant offers support skills in important technologies related to BlackBerry management such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email structure, Microsoft Outlook, firewalls, proxy servers, MAPI, and network policies and scheduling. Progent can assist you to add and remove BlackBerry device users on Microsoft Exchange Server and Microsoft Active Directory, configure, monitor, and administer BlackBerry Enterprise Server, manage BlackBerry smartphones and user accounts, back up and manage storage groups, configure permissions, set up the MDS and IM, implement access control lists, manage Exchange data flow, generate, update, and apply wireless LAN and Virtual Private Network configurations, implement SNMP traps, and produce reports to summarize SNMP data.

Progent's BlackBerry consultant can support your BlackBerry solution in a number of settings that can include Microsoft Windows 2000, 2003 or 2008 platforms, Windows XP, Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to utilize tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

Contact Progent for Help from a BlackBerry-Certified Expert
To get in touch with Progent about consulting assistance for BlackBerry mobile wireless technology, phone 1-800-993-9400 or refer to Contact Progent.