Mobile Consulting Services

Consulting and Technical Support Services for BlackBerry Technology
BlackBerry mobile PDAs were once one of the most popular solutions for maintaining mobile access to messaging, scheduling, web applications, and other vital business data. Progent offers Fort Myers, Florida businesses the expertise of BlackBerry-premier professionals who can assist businesses to maintain their BlackBerry environments or transition efficiently to a modern mobile platform.

As the complexity of small business networks has increased, and as the demand for enterprise-class protection, dependability, and disaster recovery has grown to be the norm for businesses of any size, effective integration and support of RIM BlackBerry technology has become increasingly difficult. To handle issues like data protection, disaster recovery, and synchronization of BlackBerry handhelds with a variety of messaging servers and company databases, small businesses frequently resort to external consulting professionals who specialize in BlackBerry installation and maintenance.

Progent offers the services of BlackBerry-certified engineers who can assist small organizations to design, administer, and troubleshoot BlackBerry environments economically and effectively, eliminating the necessity for an in-house BlackBerry solutions specialist and lowering the expense and hassle of supporting mobile work groups. Progent's BlackBerry technology engineers have extensive experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified network security specialists. This breadth of knowledge, combined with Progent's efficient online support capabilities, gives small companies an affordable alternative for incorporating BlackBerry products seamlessly into their information network.

Progent's consultants can assist your company with SQL Server 2019 integration and development consulting, SQL Server 2016 migration and management consulting, and Exchange setup so that your database and email systems work optimally with BlackBerry BES Server. Progent can also show you how to migrate from previous versions of BlackBerry and Microsoft software, configure easy-to-use administration utilities to help you track and support BlackBerry smartphones throughout your business, define security policies that are right for your business, customize wireless software, and ensure that your network infrastructure is appropriately configured to handle your BlackBerry users. In addition, Progent's business continuity consultants can help ensure that your BlackBerry information is incorporated in your scheduled backup procedures so that it can be restored rapidly and safely.

Miami and South Florida Contact Information:
Progent offers consulting services and onsite technical support throughout Southern Florida.

BlackBerry BES Server Technical Help
The BlackBerry Enterprise Server gives companies a centralized and safe mechanism for integrating BlackBerry wireless devices into their email, collaboration, and software application infrastructure. BlackBerry Enterprise Server (BES) allows mobile BlackBerry users to connect to Exchange, Lotus Domino, or Novell GroupWise email and to synchronize BlackBerry handsets with workstations to ensure consistent information for applications such a calendars, contact lists, tasks, instant messaging, and custom business software. Due to BlackBerry Enterprise Server (BES) integration with Exchange Server, users carrying BlackBerry handsets have push-based access to Exchange email as well as to IM-enabled applications through Microsoft Live Communications Server and Lync Server integration.

Progent's BlackBerry-certified engineers can assist you to plan, configure, and support BlackBerry Enterprise Server so you can improve the productivity of BlackBerry users, streamline the administration of a BlackBerry environment, and lower the expense of maintaining a mobile workforce.

Some Ways That Progent Can Assist You to Maintain and Troubleshoot Your BlackBerry Solution
Progent can provide an experienced BlackBerry support who has earned certifications from RIM in all major facets of BlackBerry integration. Progent's BlackBerry support skills span areas from resolving synchronization issues to architecting wireless productivity solutions built around BlackBerry Enterprise Server (BES). These RIM BlackBerry certifications and their associated practice areas include:

BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can assist you to carry out basic technical functions including configuring BlackBerry handsets and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, establishing account settings, launching messaging filters and auto-signature, modifying user accounts, update BlackBerry smartphones, transmitting service books, and installing BlackBerry Desktop Manager to work with your corporate messaging software. Progent's seasoned service professionals can in addition help you to resolve a wide array of problems concerning synchronization, handset detection, email reconciliation, web browsing, mobile connectivity, IM, desktop software configuration, and BlackBerry Desktop Redirector.

As a leader in delivering nationwide remote consulting services for small company networks, Progent can provide responsive and economical contact with a BlackBerry Certified Support Specialist. Progent's remote consulting skills keeps your mobile support expenses at a minimum and, by handling problems promptly, optimizes the output of your BlackBerry clients.

BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the knowledge required to install and support the BlackBerry Enterprise Server in a Microsoft Exchange Server environment. Progent's BlackBerry specialist can show you how to utilize tools such as BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to run important procedures such as resolving enterprise activation issues, registering and removing BlackBerry smartphone users, setting activation passwords, configuring wireless program installation and configuration, deploying and debugging the BlackBerry Smart Card Reader, and setting up database backup and restore processes.

Progent's BlackBerry consultants can also assist you to use management tools such as the BlackBerry Administration Service for role-based administration, resolving file attachment and data flow issues, and utilizing wireless LANs for enterprise activation. Also, Progent can help you understand the function of IT policies in the BlackBerry Enterprise system and help your company to define and implement appropriate security options.

Progent's Microsoft-certified Exchange Server consultants can team with Progent's BlackBerry Certified Server Support Specialist to help you to optimize your existing Microsoft Exchange infrastructure for operating smoothly with BlackBerry BES Server or migrate your BlackBerry system to the latest version of Exchange Server.

BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level skills for installing, administering, tracking, and maintaining one or several BlackBerry Enterprise Servers in a messaging environment based on Exchange. Progent's BlackBerry engineer offers expertise in important technologies related to BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, email and database architecture, Outlook, firewalls, proxy servers, DMZ, and network policies and scheduling. Progent can help you to install and remove BlackBerry device users on Exchange and Microsoft Active Directory, configure, monitor, and administer BlackBerry Enterprise Server, administer BlackBerry handhelds and client accounts, archive and support storage groups, configure permissions, install the Mobile Data System and IM, implement access control lists, manage Exchange data flow, generate, update, and assign WLAN and Virtual Private Network configuration sets, set up SNMP traps for alerts, and generate management reports to summarize SNMP results.

Progent's BlackBerry expert can help you with your BlackBerry solution in a variety of settings such as Windows 2K, 2003 or 2008 Servers, Windows XP, Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to use tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and SNMP.

Call or Email Progent for Support from a RIM BlackBerry-Certified Expert
In order to contact Progent about professional support for BlackBerry mobile wireless integration, call 1-800-993-9400 or see Contact Progent.