Enlarging your at-home workforce may have a significant effect on network architecture, security, and company processes. Progent has 20 years of background helping businesses of all sizes to design, deploy, manage, optimize, and troubleshoot IT networks that incorporate a remote workforce. Progent can assist your Fort Lauderdale company to pick the right tools and adhere to leading practices in building and maintaining a secure virtual office solution for telecommuters that facilitates collaboration and delivers top value. Progent can provide services that go from on demand guidance for helping you past challenging technical bottlenecks to comprehensive project management to help you successfully complete business-critical tasks.

Progent can assist Fort Lauderdale, Florida organizations to succeed with any aspect of building a high-functioning work-from-home ecosystem by providing network infrastructure design and configuration services, IP voice expertise, video conferencing integration, collaboration platform selection and deployment, public cloud connectivity, Help Desk augmentation, cybersecurity, backup/restore solutions, and streamlined management.

IP Voice Integration for At-Home Workers
Expanding the business phone system to include telecommuters is vital to maintaining an effective work-at-home solution. A variety of cloud-based IP voice platforms are popular with SMBs to support teleworkers. Many larger organizations depend on Cisco's current or legacy platforms for IP voice solutions. Progent can help organizations of any size to design or tune a telecommuter IP voice environment that provides the versatility, transparency and protection needed for teleworkers. Progent's Cisco-certified CCIE Voice experts can provide advanced support to assist organizations tune their existing Cisco VoIP environments to support a growing remote workforce.

  • Cisco Unified Communications Manager (CUCM) extends enterprise IP telephony features to devices like VoIP phones, media processing products, VoIP gateways, and multimedia apps deployed throughout the network. CUCM supports additional mixed media services like messaging, voice/video conferencing, and customer collaboration networks. For details about Progent's Unified Communications Manager expertise, see CUCM consulting services.
  • Cisco CallManager is Cisco's earlier call-processing software and has been replaced by Cisco Unified CM. Progent can help you to support your existing CallManager deployment or migrate efficiently to Cisco's current IP telephony solutions. To find out about Progent's expertise for Cisco CallManager and Cisco's other early VoIP platforms, visit Cisco CallManager expertise.
  • Cisco IP Gateways enable integration with PSTN networks and with users operating outside the corporate perimeter like at-home workers. Progent offers expert support for Cisco's legacy IP gateways such as the UC520, UC540 and UC560 products as well as for current Cisco Session Initiation Protocol (SIP) gateways. See Cisco SIP gateway configuration expertise.
  • Other VoIP Platforms supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can assist you to expand your WAN infrastructure to support these VoIP solutions and deliver as-needed configuration and troubleshooting services.

Contact Progent for Telecommuter Expertise
To get in touch with Progent about creating and maintaining a productive telecommuter environment for your Fort Lauderdale, Florida business, call 1-800-993-9400 or refer to Contact Progent.