Low-cost Computer Help from Microsoft and Cisco premier Consultants for Businesses in Fort Lauderdale, FL
By offering professional know-how whenever you need it, providing specialized knowledge for critical business applications, providing high-value services such as virtual data center hosting, invoicing solely for services you receive, and requiring no setup fees or retainers for standard services, Progent enables your company to maximize the competitive value of your information system and minimize service expenses. Progent understands that information system security, dependability, and efficiency are as important to small businesses as to large enterprises but that small companies lack the leverage to spend heavily in information technology and in-house support staffs. Progent's fundamental competitive advantage is that no network consulting organization can equal Progent's capability to provide the network support your business requires when you require it and at a cost you can justify.

For larger companies, Progent can provide co-sourcing support to supplement the technical skills of your in-house network service staff. This can reduce expenses and minimize technical risks for big IT initiatives like software design and development, business continuity planning and testing, security audits, merging datacenters, or software migrations and upgrades.

Progent can in addition provide the services of accredited experts to assist your company to plan and execute a sensible cloud strategy.

Main Areas of Expertise Supported by Progent for Business Networks in Fort Lauderdale, Florida
Progent's national group of certified support professionals offers help for all aspects of network technology used by organizations of all sizes. Areas supported by Progent in and around Fort Lauderdale include:

Support Delivery Options for Fort Lauderdale, Florida Businesses
Progent has a selection of alternatives for providing small businesses and local governments with affordable IT services for troubleshooting, consulting, and IT administration. Progent's paradigm for delivering network support services is based on the Call Center structure common to big IT organizations. Progent's Helpdesk Service Mechanism ensures rapid response, comprehensive activity records, consistent follow-through, and tight cost control for an array of IT service delivery alternatives that include remote troubleshooting, in-person support, and top-tier consulting.

  • Online Support
    Progent's Technical Response Center (TRC) offers emergency and scheduled remote service for Windows, Linux, Apple Mac, and Cisco-powered environments in the United States and globally. Progent's seasoned support professionals can help clients to troubleshoot and repair network issues without the cost or delay of travel for onsite support calls. The background of Progent's IT engineers makes it possible to resolve the majority of IT issues rapidly. For the most challenging issues, Progent's depth of knowledge makes it possible to escalate troubleshooting tasks to advanced subject matter experts. Progent offers a convenient, web-accessible signup procedure for new clients to accommodate emergency situations and Progent charges per minute with no sign-up charges or minimums, so you are invoiced only for the help you receive. Specialists available online include Cisco-premier CCIEs, Microsoft-Certified MCSEs, and CISA-certified security engineers. Learn additional information about Progent's online network support expertise.

  • On-site Support
    Progent provides onsite computer assistance for registered clients in major metropolitan areas in the U.S. Progent's onsite support personnel can work in conjunction with Progent's remote service experts to deliver small companies the best of both worlds: hands-on support technicians when you require them plus the remote expertise of Progent's worldwide team of network engineers, security specialists, and business application developers. The response time for on-site support visits is usually less than one business day. There is no start-up or retainer fee for becoming a Progent client for on-premises support. Learn more details concerning how and why to sign up for Progent's in-person network support.

  • Help Desk
    Progent's Standard Help Desk Services provide small businesses an end-to-end service desk solution that handles all aspects of online Level 1 desktop support from service requests through trouble ticket generation, remote desktop control, status tracking, problem resolution, and management reports. Progent offers help desk services at a substantial discount off Progent's regular desktop service rates, and Progent can provide the option of rapid on-demand escalation to Level 2 and Level 3 experts to resolve complex issues. for more information, visit Online Help Desk Services.

  • Shared Help Desk Services
    Progent's Co-managed Help Desk services make it possible for your IT organization to split the load for Help Desk services seamlessly between your IT staff and Progent's pool of certified technical support engineers and subject matter experts (SMEs). Progent's Help Desk Co-management service is an advanced support solution built around the leading PSA tool for handling service requests, ticketing, responsibility, status tracking, and metrics. For more information, visit Progent's shared Help Desk services.

  • Consulting Expertise
    Progent provides small businesses affordable access to enterprise-class consultants who can provide assistance with critical products and technologies including Microsoft Windows Server 2022 planning and migration expertise, Microsoft Windows Server 2019 migration services, Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Cisco network architecture, consulting services for Horizon3.ai's NodeZero pentest products, company-wide network security engineering, fault tolerant it system consulting, virtual server strategies, plus configuration, customization and support for small business applications including financials, ERP, management reporting, sales automation, and productivity packages. Progent can help with one-time projects including office moves and massive system upgrades, longer term projects such as upgrading a legacy MRP platform to a current MS Dynamics or Dynamics 365 solution, relational database application programming and DBA services, and web design, on-going services including System Center 2012 Operations Manager support and Operations Manager 2016 consulting for network monitoring and system management, or urgent services such as data restoration and virus cleanup.

  • Infrastructure Consulting Services for an At-Home Workforce
    Progent can assist small and medium-size businesses to plan, implement and debug the infrastructure required for teleworkers. Areas of infrastructure where Progent's experts offer guidance include secure and efficient VPN tunnel connections, Virtual Desktop Infrastructure platforms, router setup, wireless LAN planning and deployment, and robust Internet access. For details about Progent's network infrastructure consulting services for an at-home workforce, visit infrastructure consulting expertise for an at-home workforce.

  • Private Cloud Hosting Services
    Progent's Private Cloud hosting service offers full hosting for all of a small company's servers in an environment that not only delivers the top level of dependability and expandability but that is also simple for customers to transfer to a different service provider or to bring in-house whenever your situation warrants it. Progent's Private Cloud hosting is based on tested virtual server techniques that allow small businesses with multi-vendor environments to save dramatically on the expense of hardware, system maintenance, and network administration while getting world-class availability and an unparalleled level of vendor flexibility. Unlike ordinary Software as a Service hosting offerings, Progent's Private Cloud Hosting Service covers all server-centric software in one centrally administered solution, can support the mixed- OS and loosely standardized networks common with small companies, and keeps ownership of the licenses in the customer's hands so that moving to a different virtual system is fast, reliable, and inexpensive. This eliminates ending up a captive to a single hosting provider while still providing all the economies related to ASP and SaaS hosting alternatives.

  • Hybrid Cloud Migration Services
    Progent can provide advanced remote consulting services to help companies of all sizes connect their information networks with popular public cloud platforms including Microsoft Azure and Amazon Web Services. Progent can assist your IT team to design and manage cost-effective environments that support Windows and Linux operating systems and applications in either cloud-only systems or in hybrid network models that utilize local resources as well as public clouds. To help you to integrate cloud services with networks, Progent can provide a variety of cloud migration support services that include Office 365 integration solutions with on-premises Exchange deployments, Microsoft Azure planning and deployment consulting, Amazon Web Services cloud migration, Amazon Web Marketing Service programming and troubleshooting, and Google Cloud planning and integration consulting. Progent has over two decades of background providing advanced consulting support remotely, and Progent can make sure you complete your cloud migration projects quickly and within your budget.
Progent's Fixed-price Managed Services for Outsourcing Network Monitoring and Management
Progent's affordable ProSight portfolio of network management outsourcing services is intended to provide small and mid-size businesses with enterprise-class support and cutting-edge technology for all facets of information assurance and compliance. ProSight managed services offered by Progent include:
  • ProSight Active Security Monitoring: Next Generation Endpoint Protection and Ransomware Recovery
    Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) solution that incorporates SentinelOne's cutting edge behavior-based machine learning tools to guard endpoints and physical and virtual servers against modern malware assaults like ransomware and email phishing, which easily escape traditional signature-based anti-virus products. ProSight Active Security Monitoring protects local and cloud-based resources and offers a single platform to manage the complete threat progression including filtering, detection, mitigation, cleanup, and post-attack forensics. Key capabilities include one-click rollback using Windows VSS and real-time network-wide immunization against newly discovered attacks. Progent is a SentinelOne Partner, reseller, and integrator. Read more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery powered by SentinelOne technology.

  • ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Security
    Progent's ProSight Enhanced Security Protection (ESP) managed services deliver ultra-affordable in-depth security for physical servers and virtual machines, desktops, smartphones, and Exchange Server. ProSight ESP utilizes adaptive security and advanced machine learning for round-the-clock monitoring and responding to cyber assaults from all attack vectors. ProSight ESP provides two-way firewall protection, penetration alerts, endpoint management, and web filtering through leading-edge technologies incorporated within one agent accessible from a unified control. Progent's security and virtualization experts can help you to plan and configure a ProSight ESP environment that meets your company's specific requirements and that helps you prove compliance with legal and industry information security standards. Progent will assist you define and configure security policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alarms that require urgent attention. Progent can also assist you to set up and test a backup and disaster recovery system such as ProSight Data Protection Services (DPS) so you can get back in business rapidly from a destructive cyber attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint protection and Microsoft Exchange email filtering.

  • ProSight DPS: Managed Cloud Backup and Recovery
    ProSight Data Protection Services provide small and medium-sized businesses a low cost end-to-end service for secure backup/disaster recovery. For a fixed monthly rate, ProSight DPS automates your backup processes and allows fast recovery of critical files, apps and virtual machines that have become lost or damaged due to component failures, software bugs, disasters, human error, or malware attacks like ransomware. ProSight DPS can help you back up, recover and restore files, folders, applications, system images, plus Hyper-V and VMware images/. Critical data can be protected on the cloud, to a local device, or mirrored to both. Progent's backup and recovery specialists can deliver advanced expertise to set up ProSight DPS to be compliant with government and industry regulatory standards like HIPAA, FIRPA, PCI and Safe Harbor and, when needed, can help you to recover your business-critical information. Learn more about ProSight Data Protection Services Managed Backup.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    Progent's ProSight WAN Watch is an infrastructure management service that makes it simple and inexpensive for smaller businesses to diagram, track, reconfigure and troubleshoot their networking hardware such as routers, firewalls, and access points plus servers, printers, endpoints and other networked devices. Incorporating state-of-the-art RMM technology, WAN Watch ensures that infrastructure topology diagrams are always updated, copies and manages the configuration of almost all devices on your network, monitors performance, and generates notices when potential issues are discovered. By automating time-consuming management processes, ProSight WAN Watch can cut hours off ordinary chores such as network mapping, reconfiguring your network, locating devices that need critical updates, or identifying the cause of performance problems. Find out more details about ProSight WAN Watch network infrastructure monitoring and management consulting.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Email Encryption
    ProSight Email Guard is Progent's email filtering and encryption platform that uses the technology of leading information security vendors to provide web-based management and world-class security for your email traffic. The hybrid architecture of Email Guard managed service combines a Cloud Protection Layer with an on-premises gateway appliance to provide complete protection against spam, viruses, Dos Attacks, DHAs, and other email-based threats. The cloud filter acts as a preliminary barricade and blocks the vast majority of unwanted email from making it to your network firewall. This decreases your exposure to external attacks and saves network bandwidth and storage space. ProSight Email Guard's on-premises security gateway appliance provides a deeper layer of analysis for inbound email. For outgoing email, the onsite gateway offers AV and anti-spam filtering, protection against data leaks, and email encryption. The onsite gateway can also assist Microsoft Exchange Server to monitor and protect internal email that stays inside your corporate firewall. Find out more about Progent's Email Guard spam filtering, virus blocking, content filtering and data loss protection.

  • ProSight LAN Watch: Server and Endpoint Monitoring and Management
    ProSight LAN Watch is Progent's server and desktop remote monitoring service that incorporates advanced remote monitoring and management (RMM) techniques to help keep your network running at peak levels by tracking the state of vital computers that drive your information system. When ProSight LAN Watch uncovers a problem, an alarm is sent automatically to your specified IT staff and your assigned Progent consultant so all looming problems can be addressed before they have a chance to disrupt productivity Learn more about ProSight LAN Watch server and desktop remote monitoring services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small organization can have its key servers and applications hosted in a secure Tier III data center on a fast virtual host configured and maintained by Progent's network support professionals. With the ProSight Virtual Hosting service model, the client owns the data, the operating system software, and the applications. Because the environment is virtualized, it can be ported immediately to a different hosting solution without requiring a lengthy and technically risky reinstallation process. With ProSight Virtual Hosting, your business is not tied a single hosting provider. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to create, update, find and safeguard information about your network infrastructure, processes, applications, and services. You can instantly locate passwords or IP addresses and be warned about impending expirations of SSL certificates or domains. By cleaning up and managing your network documentation, you can save as much as half of time spent trying to find critical information about your IT network. ProSight IT Asset Management features a centralized repository for storing and sharing all documents related to managing your business network such as standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports advanced automation for gathering and relating IT information. Whether you're making enhancements, performing maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the knowledge you require the instant you need it. Find out more details about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a fast and affordable way for small and medium-size organizations to get an objective evaluation of the overall health of their information system. Based on some of the top remote monitoring and management tools available, and overseen by Progent's world-class group of IT experts, ProSight Network Audits help you see how closely the deployment of your core network assets conform to industry best practices. Both the Basic and Advanced versions of ProSight Network Audit services are available at a low, one-time cost and provide instant ROI like a cleaner Active Directory (AD) system. Both versions also include a year of state-of-the-art remote network monitoring and management (RMM). Benefits can include simpler network management, better compliance with information security requirements, more efficient utilization of network resources, faster troubleshooting, more reliable backup and recovery, and less downtime. Read more about Progent's ProSight Network Audits network infrastructure assessment.

Progent's ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report service is a low-cost service built around a phone discussion with a Progent information assurance expert. The fact-finding interview is designed to evaluate your organization's ability to block or recover quickly following an attack by a ransomware strain such as Ryuk, WannaCry, MongoLock, or Locky. Progent will consult with you directly to collect information concerning your current antivirus tools and backup platform, and Progent will then deliver a custom Basic Security and Best Practices Report describing how you can apply industry best practices to deploy an efficient AV and backup/recovery system that meets your company's requirements. For additional information, see The ProSight Ransomware Preparedness Report Service.

Why Progent Offers the Smart Alternative for Fort Lauderdale, Florida Small Businesses
Progent's size, scope of technical skill, and experience with corporate network consulting allow small companies to sidestep the pitfalls related to excessive reliance on small service organizations or individual engineers.

Working with Progent enables your small business to:

  • Avoid Over Dependence on Individual Consultants
    For IT services, small businesses often depend excessively on independent engineers. Though individual service engineers carry lower overhead than more substantial IT service firms and can typically bill apparently smaller rates, they are occasionally stretched to far to react rapidly to urgent network problems. If an independent consultant is busy with different customer, ill, on vacation, or in training, the lack of replacement staff may force your company to wait for help during a crisis. The more your company grows, system downtime or problems with critical applications get more expensive. The money you believed you were saving on an independent consultant can evaporate quickly because of lost output. In addition, when freelance engineers encounter unfamiliar problems, the unavailability of a big engineering group to rely on for advice requires them to train on the job while your business winds up with the costs for their ongoing education.

  • Gain Access to Experts in Complex IT Solutions
    Many smaller service organizations or independent engineers specializing in small company IT support are capable of delivering connect-the-dots fixes but don't have the seasoning to work cost-effectively with complicated network infrastructures that have a variety of platforms, numerous locations, VoIP implementations, remote workers, integrated accounting and analytical software, data-driven web sites, and specialized business applications. Progent's experience with global companies and Progent's extensive team of experts can benefit your company because enterprise networks are inherently complicated, support problems require in-depth knowledge in numerous technical disciplines, and achieving an acceptable degree of stability, availability, and protection calls for enterprise-proven leading practices.

  • Create a Solid Foundation for Growth
    Small businesses typically start with a network implemented on a shoestring budget. Lacking a solid architecture, a series of ad hoc repairs commonly get thrown onto of a marginal structure. As a business grows, reliability and scalability issues can hinder the productivity of the organization. Such networks require thorough evaluation, smart business analysis, and in-depth experience to migrate to a network infrastructure that can act as the solid basis to meet critical business needs and support downstream expansion.

  • Work with Solution Finders, Not Product Vendors
    Smaller businesses need direction and education to work through an increasingly complex maze of IT options offered for enabling growth and improving efficiency. Businesses do not need an IT engineer or service organization that attempts to promote products. Progent eliminates conflicted motives by not reselling any products. Progent offers consulting and services only. This allows Progent to match technical support services with the genuine interests of clients. Mixing network support and product selling can result in a situation where the proposed solution is based on a preselected technology instead of being based on the true needs of a customer.

Contact Progent
If your Fort Lauderdale, Florida company wants to contact Progent about network outsourcing, consulting, or technical support, call 800-993-9400 or refer to Contact Progent.

Immediate Online Technical Support
For fast online support, you can contact Progent's Online Help Desk toll-free at 1-866-PROGENT (866-776-4368).

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