Wireless Technology Consulting

Consulting Support Services for BlackBerry Solutions
BlackBerry wireless PDAs were at one time one of the most successful solutions for achieving mobile connectivity to email, scheduling, web programs, and other vital business data. Progent can provide Fort Lauderdale, Florida businesses the services of BlackBerry-premier experts who can assist businesses to manage existing BlackBerry deployments or migrate smoothly to a current mobile solution.

As the sophistication of small business networks has increased, and as the need for world-class security, reliability, and recoverability has grown to be the standard for companies of all sizes, effective integration and maintenance of BlackBerry solutions has become increasingly challenging. To deal with issues like data protection, business continuity, and synchronization of BlackBerry handhelds with a variety of messaging servers and shared databases, small businesses often turn to external support professionals who offer expertise in BlackBerry integration and maintenance.

Progent can provide the expertise of BlackBerry-certified engineers who can help small organizations to plan, administer, and repair BlackBerry solutions affordably and effectively, dispensing with the requirement for an in-house BlackBerry technology specialist and reducing the cost and stress of maintaining wireless workers. Progent's BlackBerry technology engineers have in-depth backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified security professionals. This breadth of experience, coupled with Progent's efficient remote support model, gives small businesses a budget-friendly alternative for incorporating RIM BlackBerry technology productively into their IT network.

Progent's consultants can assist you with SQL Server 2019 development consulting, SQL Server 2016 migration and management support, and Exchange Server 2019 setup so that your data and email infrastructure work optimally with BlackBerry Enterprise Server. Progent can also help you to migrate from older releases of BlackBerry and Microsoft technology, set up easy-to-use administration tools to help you monitor and support BlackBerry smartphones across your business, recommend security policies that make sense for your company, develop custom mobile applications, and ensure that your IT network infrastructure is appropriately designed to accommodate your BlackBerry clients. Also, Progent's disaster recovery specialists can help ensure that your BlackBerry information is included in your regular backup procedures so that it can be restored rapidly and thoroughly.

Miami and South Florida Contact Information:
Progent offers consulting services and onsite technical support throughout Southern Florida.

Technical Services for BlackBerry Enterprise Server
RIM's advanced solution for administering big collections of BlackBerry smartphones is the BlackBerry Enterprise Server (BES). This powerful software allows Exchange Server, Domino, or Groupwise users to transmit and receive emails that stay encrypted during wireless transit to provide optimum data protection. BlackBerry BES Server also simplifies a broad selection of crucial management jobs ranging from BlackBerry setup and upgrades to wireless security and fault tolerance.

Progent's BlackBerry-certified consultants can show you how to use BlackBerry Enterprise Server to do basic tasks like:

• Deploy and manage applications
• Schedule device, application, and policy updates
• Update BlackBerry smartphone software wirelessly
• Manage user configurations with BlackBerry's vast selection of IT policies

Progent's BlackBerry-certified engineers can also help your company to utilize BES Server to perform key procedures not available with the less advanced BlackBerry Enterprise Server Express. These procedures include:

• Configure and manage BlackBerry's high-availability architecture using virtual servers
• Deploy BlackBerry smartphones wirelessly
• Set custom management roles
• Automatically track and report on the health of your solution

How Progent Can Help Your Business to Maintain and Support Your BlackBerry Environment
Progent can deliver a seasoned engineer who has been awarded accreditations from Research in Motion in all key facets of BlackBerry technology. Progent's BlackBerry support services range from resolving synchronization problems to architecting mobile productivity solutions built around BlackBerry Enterprise Server. These BlackBerry credentials and their respective skill sets include:

BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can assist you to perform basic support operations including setting up BlackBerry smartphones and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, selecting account settings, launching messaging filters and auto-signature, changing user accounts, upgrading BlackBerry smartphones, sending service books, and configuring BlackBerry Desktop Manager to operate with your corporate messaging software. Progent's seasoned experts can also help your company to troubleshoot a wide range of problems concerning synchronization, handset detection, email reconciliation, web access, wireless connections, IM, desktop application configuration, and BlackBerry Desktop Redirector.

As a top innovator in providing nationwide online consulting services for small business IT networks, Progent can provide responsive and economical access to a BlackBerry Certified Support Specialist. Progent's remote technical support skills keeps your BlackBerry technical support expenses low and, by handling problems promptly, optimizes the efficiency of your BlackBerry users.

BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the skills needed to install and support the BlackBerry BES Server in a Microsoft Exchange Server environment. Progent's BlackBerry-certified expert can assist you to utilize resources such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BlackBerry Utilities to run critical tasks such as troubleshooting enterprise activation problems, adding and removing BlackBerry device users, activating passwords, implementing wireless software loading and configuration, implementing and troubleshooting the BlackBerry Smart Card Reader, and setting up database backup and restore processes.

Progent's BlackBerry-certified consultants can also help you to use management tools such as the BlackBerry Administration Service for role-based management, troubleshooting file attachment and data flow issues, and using wireless LANs for enterprise activation. Also, Progent can help you understand the function of IT policies in the BlackBerry Enterprise environment and help your company to select and implement sensible security configurations.

Progent's Microsoft-certified Microsoft Exchange Server consultants can work with Progent's BlackBerry Certified Server Support Specialist to assist your company to enhance your existing Microsoft Exchange Server architecture for operating smoothly with BlackBerry Enterprise Server or move your BlackBerry solution to the latest edition of Exchange.

BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level knowledge for installing, administering, tracking, and maintaining one or several BlackBerry BES Servers in a messaging system powered by Exchange Server. Progent's BlackBerry-certified engineer has expertise in important technologies associated with BlackBerry integration including the BlackBerry Enterprise Solution, Microsoft Windows permissions, database architecture, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and IT policies. Progent can help you to install and delete BlackBerry device users on Microsoft Exchange and Microsoft Active Directory, set up, monitor, and manage BlackBerry Enterprise Server, manage BlackBerry handhelds and user accounts, back up and support storage groups, configure permissions, install the Mobile Data System and IM, deploy push and pull access control lists, control Exchange data flow, create, edit, and apply WLAN and Virtual Private Network configurations, set up SNMP traps, and produce reports based on SNMP data.

Progent's BlackBerry expert can support your BlackBerry technology in a variety of environments that can include Windows 2K, 2003 or 2008 Servers, Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to utilize utilities such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and SNMP.

BlackBerry Certified Solution Designer
Progent offers the services of a BlackBerry Certified Solution Designer to assist your business to plan, deploy, test, repair, and produce documentation for a mobile wireless solution based on the combination of the BlackBerry Enterprise Solution, Exchange Server, and Microsoft Active Directory. Progent's advanced consulting support services for BlackBerry include business and network requirements analysis, solution design, roll-out strategy and implementation, performance tuning, design of a fault-tolerant architecture, information backup and disaster recovery planning, and security design.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your functional objectives and to design a mobile wireless environment that fits within your information technology budget and aligns with your business plans. Progent can explain the implications of your operational policies on the configuration of a BlackBerry Enterprise Solution, assess your current connectivity infrastructure's ability to accommodate a BlackBerry BES Server, assist you to determine which management approach and hardware products meet your needs, and analyze your email and messaging system topology. Progent can also help you understand the performance implications that the BlackBerry BES Server, SQL SQL Server, and Exchange Server have on one another so you can make smart choices concerning options for software versions, processors and storage, network design, and application configuration.

To maximize network protection, Progent's BlackBerry expert can assist your company to select and enable sensible security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISSP and CISM-certified security engineers to perform network-wide security vulnerability and compliance testing and suggest improvements to account for your BlackBerry solution.

Call or Email Progent to Get Assistance from a RIM BlackBerry-Qualified Professional
In order to contact Progent about consulting help for BlackBerry wireless technology, phone 1-800-993-9400 or visit Contact Progent.