Enlarging your telecommuter workforce can have a significant impact on IT infrastructure, cybersecurity, and corporate processes. Progent has 20 years of background assisting small and mid-size businesses to plan, deploy, manage, optimize, and debug IT networks that support a remote workforce. Progent can assist your Fort Collins organization to pick the right tools and follow leading practices in building and operating a safe virtual ecosystem for teleworkers that promotes teamwork and returns top business value. Progent can provide services that go from as-needed guidance for getting you over challenging technical bottlenecks to full project management or co-management to help you successfully complete business-critical tasks.

Progent's consultants can assist Fort Collins, Colorado businesses to with any aspect of creating a high-functioning telecommuting ecosystem by delivering infrastructure design and configuration services, VoIP PBX expertise, voice/video conferencing integration, collaboration platform customization and training, public cloud integration, Call Desk outsourcing, cybersecurity, data protection solutions, and streamlined management.

IP Voice Integration for an At-Home Workforce
Expanding the corporate phone environment to accommodate remote users is vital to maintaining an effective at-home workforce. A broad range of cloud-based VoIP platforms are used by SMBs to server telecommuters. Many larger organizations rely on Cisco's current or older products for VoIP solutions. Progent can assist businesses of all sizes to plan or maintain a telecommuter IP voice service that delivers the flexibility, transparency and security required for remote users. Progent's Cisco-certified CCIE Voice experts offer advanced support to help organizations optimize their current Cisco VoIP systems to support a growing remote workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM or CUCM) extends advanced IP telephony features to devices such as VoIP phones, media processing products, Voice over IP gateways, and mixed media apps deployed throughout the network. CUCM manages additional mixed media services like unified messaging, voice/video conferencing, and customer interaction networks. For details about Progent's Cisco Unified CM or CUCM expertise, see Cisco Unified CM consulting services.
  • Cisco CallManager is Cisco's earlier call-processing agent and has been superseded by Cisco Unified CM or CUCM. Progent's consultants can assist your company to maintain your current CallManager environment or upgrade smoothly to Cisco's current IP telephony solutions. To learn about Progent's expertise for CallManager and Cisco's other legacy IP voice platforms, see Cisco CallManager consulting services.
  • Cisco IP Gateways provide connectivity with public telephony networks and with users operating beyond the corporate perimeter such as at-home workers. Progent can provide consulting expertise for Cisco's legacy IP gateways like the UC520, UC540 and UC560 product lines and for modern Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway integration expertise.
  • Other VoIP Platforms supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can help you to update your wide area network infrastructure to work with these solutions and provide as-needed integration and debugging services.

Contact Progent for At-Home Worker Support Services
To contact Progent about creating and maintaining a productive telecommuter environment for your Fort Collins, Colorado organization, call 1-800-993-9400 or go to Contact Progent.