In addition to offering fast access to guidance from high-level IT consultants and subject matter experts (SMEs) to help Fort Collins, Colorado companies to resolve discrete IT problems or longer-term projects, Progent offers short-term supplemental staffing to deliver more broadly defined assistance like desktop support, network administration, and Help Desk call center services. Short-term staffing makes it possible for businesses to respond to anticipated or unexpected increases in the need for network services, which may be caused by scenarios like mergers and acquisitions, site moves, technology migration, paradigm shifts like telecommuting, disaster response, seasonal variations, or new regulations. Short-term staffing can also fill voids caused by the loss of full-time staff members because of scheduled vacations, health issues, termination, or other reasons.

Advantages of Progent's Short-Term Staff Augmentation Services
Progent's short-term staffing services offer businesses the ability to react to increases in requirements for network services without being saddled with the costs and hassle that come with reviewing and recruiting reliable technical help and without the risk of increasing your permanent staff size.

Important features of Progent's temporary staffing services include:

  • Fast access to reliable network pros
  • Easy engagement, cessation, and re-engagement of services
  • Transparent augmentation of your in-house network support staff
  • Full documentation of all services delivered
  • Optional escalation from Tier 1 up to Tier 3 services so even the most challenging problems can be handled fast
  • Strong working relationship with a top-level, full-spectrum source for network expertise
Progent's Shared Help Desk Program
Progent's co-managed Help Desk program is a specialized flexible staff augmentation option that allows IT groups to divide the responsibilities of Help Desk support seamlessly between their internal IT personnel and Progent's nationwide pool of IT support specialists. Acting as a transparent extension of your in-house Help Desk, Progent's shared Call Center service is a collaborative support solution based on by the industry's leading shared professional services tool for streamlining, service calls, ticketing, assigning responsibility, monitoring responses, and producing management reports.

Why Choose Progent?
Progent has 20 years of background delivering online and onsite network services for businesses of all sizes throughout the United States. Progent's IT experts have earned advanced certifications from Microsoft, Cisco, Linux vendors, VMware, Citrix, Palo Alto Networks, and other leading vendors. Progent's security and compliance experts hold advanced certifications including ISSAP, CISM, and CRISC. Find out more about Progent's technology certifications.

Progent's Practice Areas for Fort Collins, Colorado Companies
Progent's nationwide roster of certified engineers can deliver Fort Collins, Colorado companies a broad range of remote consulting and debugging services. Practice areas covered under Progent's reseller program for network service firms include:

Contact Progent for Short-Term IT Staffing for Fort Collins, Colorado Organizations
To find out more details about Progent's short-term supplemental staffing services for Fort Collins, Colorado companies, call 800-993-9400 or visit Contact Progent.