For small office computer networks located throughout the state of Florida, Progent's Microsoft and Cisco authorized technical team members can deliver online support and troubleshooting to fix your network systems troubles quickly and affordably. Progent has acquired top-notch expertise, advanced software tools, and support knowledge bases to identify and resolve network problems while avoiding the high cost and time delays normally associated with onsite technical service visits. In case your Florida organization is situated outside of the larger urban areas such as Jacksonville, Miami, Tampa, St. Petersburg, Hialeah, or Orlando, your local computer network support options may be limited in expertise, or unavailable during an emergency. This results in a computer network that is unpredictable or causing productivity loss due to technical problems continuing for too long. Progent's group of network engineers average more than ten years of real-world IT industry experience, in the trenches of network support, performing a wide range of technical projects for a extensive range of customers. This means you obtain not only the technical skills needed for the task, but a professional with proven methods for applying those skills to deliver affordable network solutions.

Microsoft Dynamics 365 Business Central (D365 NAV/Navision) Consulting
Microsoft Dynamics 365 Business Central, previously branded Microsoft Dynamics NAV and Navision, is an ERP solution designed for cloud, on-premises, or hybrid environments. Progent's certified Microsoft 365 experts, Excel professionals, Teams and Teams Premium system designers, and Microsoft Azure experts can assist your organization to combine Microsoft Dynamics 365 Business Central with popular Microsoft products. Progent's database experts offer Microsoft SQL Server support and Power BI analytics mentoring to assist you to utilize Business Central/Dynamics NAV to create applications and analytical reports that help you to improve business choices. Progent's Microsoft Dynamics 365 Business Central consultants can help your business to manage legacy releases of Dynamic NAV/Navision or plan and configure up-to-date Business Central deployments.

Cisco Small Business WiFi Access Points Consulting Services
Cisco's Small Business family of access points are Linux-powered devices engineered as entry-level wireless APs for light workloads. Progent's Cisco CCIE-certified Wi-Fi network infrastructure consultants can provide remote or on-premises configuration and debugging support to assist your organization to design, configure, update, tune, manage and troubleshoot Cisco Small Business Wi-Fi AP deployments of any size or architecture. For details about Progent's support for both current and legacy Cisco Small Business series of wireless APs, see Cisco Small Business 100, 300 and 500 WiFi APs system design and troubleshooting.

Apple iPhone and iPad Integration
Progent's iPhone and iPad integration consultants offer cost-effective online consulting to help your business to design, configure, and fix any aspect of your iPhone and Windows integration solution and is available for quick jobs to help you through occasional technical roadblocks or major engagements to help you complete large-scale projects on time and within budget. Progent has experience in local, cloud-based, or hybrid networks and can help you build or maintain a resilient, secure and efficient infrastructure that aligns with your mode of computing. Progent can also provide online or onsite training to show you how to manage and use your iOS devices in a safe, team-oriented ecosystem that optimizes the business value of your information network.

SonicWall Firewall Integration Consultants
Progent's SonicWall firewall consultants can help you integrate, manage, and troubleshoot SonicWall firewall/VPN products including the newer SonicWall TZ, NSa and NSsp Series of appliances and the legacy SonicWall PRO 2040 devices. Progent's CISSP and CISA-certified network security consultants can help you incorporate SonicWall security gateways into a complete security solution and design protection into your business operations. For more information, see SonicWall-certified firewall integration consulting services.

Ransomware Forensics Analysis Services
Progent's ransomware forensics analysis services are aimed at determining and describing the ransomware assault's progress throughout the targeted network from start to finish. Progent's ransomware forensics consultants can capture the system state after a ransomware assault and carry out a comprehensive forensics investigation without slowing down the processes required for business resumption and data recovery. You can utilize Progent's post-attack forensics analysis to combat future ransomware attacks, validate the recovery of encrypted data, and comply with insurance carrier and regulatory requirements

Microsoft Exchange 2019 Deployment Services
Progent can help you in any facet of your upgrade to Exchange Server 2019 such as configuring Windows Server 2019 for hosting Exchange; planning high availability system topology for a local, cloud-based or hybrid deployment; migrating mailboxes; planning and configuring Windows Hyper-V; configuring hardware load balancing; setting up Database Availability Groups (DAGs) with MCDB caching; setting up Skype for Business 2019 for voicemail services; setting up collaboration with SharePoint Server or SharePoint Online; preparing firewalls; integration with M365; and setting up Outlook clients. For details, visit Progent's MS Exchange Server 2019 integration services.

ProSight Enhanced Security Protection (ESP): Unified Physical and Virtual Endpoint Protection
ProSight Enhanced Security Protection (ESP) managed services deliver affordable multi-layer protection for physical servers and virtual machines, desktops, mobile devices, and Microsoft Exchange. ProSight ESP utilizes adaptive security and modern behavior analysis for round-the-clock monitoring and responding to security threats from all attack vectors. ProSight ESP provides two-way firewall protection, penetration alerts, device control, and web filtering via leading-edge tools packaged within a single agent accessible from a single control. Progent's security and virtualization consultants can assist you to design and implement a ProSight ESP deployment that meets your company's specific needs and that helps you demonstrate compliance with government and industry information protection regulations. Progent will assist you define and implement security policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alerts that call for immediate action. Progent can also help your company to set up and verify a backup and restore solution like ProSight Data Protection Services so you can recover rapidly from a potentially disastrous security attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified endpoint protection and Exchange email filtering.

Planning and Deployment Consulting for Cisco's Wi-Fi Products
Progent's Cisco-certified wireless consultants can provide comprehensive support for Cisco's Wi-Fi technology by delivering services that includes Cisco Aironet Wi-Fi AP planning and deployment consulting, Cisco Small Business 100/300/500 Wi-Fi access points consulting services, Cisco Catalyst 9100 family 802.11ax APs solution design, configuration, and management services, Meraki wireless access point integration and consulting support, and Cisco wireless controller consulting.

Stealth Penetration Testing Experts
Stealth penetration checking is a key component of any overall IT system security strategy. Progent's security experts can run extensive penetration checks without the knowledge of your organization's internal IT resources. Unannounced penetration checking uncovers whether current security defense systems such as intrusion incident alerts and event history monitoring are correctly set up and actively observed. Progent can implement ongoing automatic PEN testing to define your internal/external attack surface and to identify ways that vulnerabilities, unsafe configurations, harvested credentials, skipped patches, and ill-advised product defaults can be chained together by hackers into the multi-front attacks common to modern versions of ransomware. Learn more about Progent's Stealth Penetration Intrusion Testing Consultants.

Progent's Cloud Integration Support for Microsoft Windows Server Essentials
Windows Server 2012 R2 Essentials is a value-priced, versatile platform that enables small organizations to make the move from the older physical in-house datacenter to the contemporary hybrid computing model that includes on-premises and virtualized cloud-hosted software and infrastructure. Progent's Microsoft-certified Windows Server Essentials consulting experts offer budget-friendly online guidance and troubleshooting services to help you manage your Windows Server 2012 R2 Essentials deployment. Subsequent to producing Windows Server 2012-R2 Essentials, Microsoft brought out Windows Server 2016 Essentials followed by Windows Server 2019 Essentials. These updated releases added Azure cloud integration but ultimately removed the crucial Administrative Dashboard from the Essentials Experience Role. The result was that all management and configuration must be done by hand. This also eliminates the client backup and remote web access functions. Microsoft recommends that small businesses running Windows Server Essentials move to Microsoft 365. Progent's Microsoft Azure cloud integration consultants can help you design and carry out a cost-effective migration from any release of Windows Essentials to Microsoft 365.

Certified Expertise for Information Assurance and SIEM Solutions
GIAC (Global Information Assurance Certification) was established in 1999 to certify the skill of network security professionals. GIAC accreditations are acknowledged by companies and institutions around the world including and the U.S. National Security Agency (NSA). Progent's GIAC-certified information assurance specialists can provide help with all of the network security services addressed within the GIAC accreditation such as evaluating infrastructure security mechanisms, security incident management and response, traffic analysis, web application security and SIEM solutions for compliance with government mandates for promptly reporting security events.

Contact a Progent Network Support Expert
To find out how to access a Progent computer consultant for online or onsite support, call 1-800-993-9400 or go to Remote Network Support.


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