Wireless Technology Consulting

Consulting and Technical Support Services for BlackBerry Solutions
BlackBerry mobile PDAs were at one time one of the most popular solutions for achieving location-independent connectivity to messaging, calendars, web programs, and other critical business data. Progent offers Florianópolis, Santa Catarina companies the services of BlackBerry-premier professionals who can assist businesses to maintain existing BlackBerry environments or transition smoothly to a modern mobile solution.

As the complexity of small business networks has increased, and as the demand for world-class security, reliability, and disaster recovery has become the standard for businesses regardless of size, successful deployment and maintenance of BlackBerry technology has grown increasingly challenging. To deal with issues such as security, disaster recovery, and synchronization of BlackBerry PDAs with diverse messaging systems and shared databases, small businesses often turn to outside consulting professionals who specialize in RIM BlackBerry installation and maintenance.

Progent can provide the services of BlackBerry-premier consultants who can help small organizations to design, manage, and troubleshoot BlackBerry-based solutions affordably and effectively, dispensing with the requirement for an in-house BlackBerry technology specialist and reducing the cost and stress of supporting mobile workers. Progent's BlackBerry technology engineers have extensive experience working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified security professionals. This breadth of experience, coupled with Progent's efficient remote support model, provides small companies a budget-friendly solution for integrating RIM BlackBerry technology seamlessly into their business information system.

Progent's experts can assist your company with SQL Server 2019 integration support, SQL Server 2016 management support, and Exchange setup so that your data and email systems function efficiently with BlackBerry BES Server. Progent can also assist you to upgrade from previous versions of BlackBerry and Microsoft software, configure streamlined administration utilities to enable you to track and support BlackBerry devices across your company, define security policies that are right for your company, develop custom mobile applications, and ensure that your network architecture is properly configured to handle your BlackBerry clients. In addition, Progent's disaster recovery consultants can help ensure that your BlackBerry information is included in your scheduled backup procedures so that it can be restored rapidly and thoroughly.

Florianopolis Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the great Florianopolis metro area.

BlackBerry BES Server Consulting and Technical Services
The BlackBerry Enterprise Server gives businesses a single and secure source for incorporating BlackBerry wireless devices into their email, groupware, and application environment. BlackBerry Enterprise Server (BES) allows mobile BlackBerry users to connect to Exchange, IBM Lotus Domino, or Groupwise email and to synchronize BlackBerry devices with PC desktops to achieve consistent information for collaborative programs like schedules, address books, tasks, IM, and custom business programs. Due to BlackBerry Enterprise Server (BES) integration with Exchange, mobile workers with BlackBerry handsets can have effortless connectivity with Exchange messages and to instant messaging-capable applications via Microsoft Communications Server and Microsoft Lync Server 2010 integration.

Progent's BlackBerry-certified consultants can assist you to plan, install, and maintain BlackBerry BES Server so that you optimize the productivity of BlackBerry users, simplify the administration of a BlackBerry environment, and lower the cost of maintaining a mobile workforce.

Professional RIM BlackBerry Consulting Support Available Remotely from Progent
Progent's certified BlackBerry engineers are accessible remotely to deliver expert technical help to companies in the Florianópolis region or throughout Santa Catarina. Progent's experienced remote technical support team has helped IT organizations solve computer problems and reduce support expenses in each state in the United States and built a large base of loyal clients. (Refer to Progent's customer testimonials.)

Progent can provide online help for a wide array of technologies associated with BlackBerry products such as wireless synchronization, integration with Exchange Server, managing BlackBerry Enterprise Server, and improving mobile security. Major RIM BlackBerry certifications awarded to Progent's support professionals include:

BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers advanced skills for installing, managing, monitoring, and maintaining one or several BlackBerry BES Servers in a messaging environment based on Microsoft Exchange. Progent's BlackBerry-certified consultant offers expertise in key technologies associated with BlackBerry integration such as the BlackBerry Enterprise Solution, Windows permissions, database architecture, Microsoft Outlook, firewalls, proxy servers, DMZ, and network policies. Progent can help you to add and delete BlackBerry smartphone users on Microsoft Exchange and Microsoft Active Directory, set up, track, and administer BlackBerry BES Server, manage BlackBerry handhelds and client accounts, back up and manage storage groups, apply permissions, set up the MDS and Instant Messaging, deploy access control lists, manage Microsoft Exchange Server data flow, generate, edit, and assign wireless LAN and Virtual Private Network configurations, set up SNMP traps for alerts, and produce reports based on SNMP results.

Progent's BlackBerry expert can support your BlackBerry technology in a variety of settings such as Microsoft Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to utilize utilities like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to assist you to plan, deploy, validate, troubleshoot, and document a wireless solution based upon the combination of the BlackBerry Enterprise Solution, Exchange, and Active Directory. Progent's world-class engineering services for BlackBerry technology include business and network requirements assessment, solution design, deployment strategy and execution, performance tuning, configuration of a high-availability architecture, information backup and business recovery consulting, and system-wide security design.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your technical goals and to design a mobile wireless system that meets your IT budget and supports your business strategy. Progent can explain the implications of your organizational policies on the design of a BlackBerry Enterprise Solution, assess your existing connectivity infrastructure's ability to support a BlackBerry Enterprise Server, help you to decide which management approach and hardware products meet your requirements, and evaluate your messaging system configuration. Progent can also help you understand the performance impact that the BlackBerry Enterprise Server, Microsoft SQL Server, and Exchange Server have on one another so you can make smart decisions concerning options for software versions, processors and storage, network topology, and application set up.

To maximize system protection, Progent's BlackBerry-certified expert can assist you to select and enable sensible security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISA and CISM-premier security specialists to run network-wide security vulnerability and compliance validation and recommend enhancements to support your BlackBerry environment.

Contact Progent for Assistance from a RIM BlackBerry-Certified Expert
In order to contact Progent about consulting help for BlackBerry wireless integration, phone 1-800-993-9400 or go to Contact Progent.