Expanding your telecommuter workforce can have a major impact on IT infrastructure, security, and corporate processes. Progent has 20 years of background assisting small and mid-size businesses to design, deploy, administer, optimize, and troubleshoot IT environments that incorporate work-from-home employees. Progent can help your Fargo company to pick the right technologies and adhere to leading practices in building and operating a safe virtual office ecosystem for telecommuters that facilitates teamwork and delivers top value. Progent can provide services ranging from on demand expertise for getting you past challenging IT roadblocks to comprehensive project management or co-management to help you carry out business-critical initiatives.

Progent's consultants can help Fargo, North Dakota organizations to with any facet of building a high-functioning work-at-home ecosystem by providing infrastructure configuration services, VoIP PBX expertise, video conferencing support, collaboration platform selection and deployment, public cloud integration, Help Desk augmentation, cybersecurity, backup/restore solutions, and streamlined management.

Video Conferencing for Telecommuters
A broad selection of video conferencing platforms from major vendors enable virtual discussions, video and voice conferencing, chat sessions, and screen sharing for both onsite users and telecommuters. Many companies utilize multiple products to meet the needs of their different partners and customers. Progent can help you to manage your current conferencing environment and enhance the productivity of your remote workforce.

  • Skype for Business is Microsoft's leading unified communications platform that enables real-time presence, instant messaging, audio and video calling and conferencing as well as the seamless integration of these capabilities within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, Excel and Outlook. Progent offers the skills of Microsoft-certified specialists who can help you to set up and maintain Skype for Business clients to support your remote workforce. For details about Progent's support expertise for Skype for Business, see Skype for Business consulting services.
  • FaceTime is Apple's group video calling platform for iOS and macOS devices. FaceTime runs on Wi-Fi or cellular Internet connections. Current versions of FaceTime allow as many as 32 concurrent users for voice/video sessions. For details about Progent's consulting expertise for Apple FaceTime, refer to Progent's FaceTime configuration expertise.
  • Webex Meeting Center supports remote conferencing for most desktop or mobile devices. Offered via Cisco's Webex Cloud platform, Webex capabilities include sharing discrete content or computer screens, presentations that incorporate rich media such as Microsoft PowerPoint and Flash videos, network-based recording, plus revision and playback for training. For details about Progent's support expertise for Webex as well as for other video conferencing solutions from Cisco, refer to Progent's Webex Meeting Center support services.
  • Teams is Microsoft's next-generation replacement for Skype for Business. Teams acts as a hub for conferencing, contacts, and information with features that include video conferencing, threaded chat, plus data sharing. For details about Progent's support expertise for Teams as well as for additional Microsoft 365 products, visit Progent's Microsoft Teams consulting services.
  • Additional Voice/Video Conferencing Apps supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver integration and debugging services for these conferencing platforms and assist your business to optimize your WAN architecture to run them.

Contact Progent for Remote Workforce Expertise
To contact Progent about creating and managing a productive work-from-home environment for your Fargo, North Dakota business, call 1-800-993-9400 or refer to Contact Progent.

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