UNIX and Linux Online Consulting for

For small companies located in Fargo North Dakota, Progent provides support for computer systems based on UNIX, Linux, Sun Solaris, or macOS and OS X or for networks that include a mix of UNIX-family systems and Windows platforms. Progent has provided online troubleshooting to companies in all 50 states in the U.S. (See Progent's client recommendations). In addition, Progent offers the expertise of CCIE-qualified engineers for challenging infrastructure issues, plus the services of CISSP and CISM-certified security consultants to handle high-level security design and disaster recovery preparedness.

Progent's remote support services offer excellent leverage due to the fact that they have the practical experience and the sophisticated technology to solve most network issues rapidly. Efficient support lowers immediate expenses since service calls accumulate a smaller number of billable consulting minutes. Online support also eliminates the cost of dispatching a consultant to your site. Your organization saves even more in indirect costs by reducing or eliminating network outages and related losses resulting from business disruption, disgruntled clients, unproductive employees, and distracted executives.

Progent's billing policy for remote support is designed to maximize the impact of your IT service investment. Progent bills by the minute for telephone-based consulting, so you pay just for the support that you actually get. In contrast to typical online support companies, Progent imposes no service activation fee or minimum payments. Progent's one-minute granularity and clean policy for pricing eliminate scenarios where fast solutions manage to turn into substantial bills. Progent's skill at solving technical issues quickly translates into your company conserving cash.

Progent's Online Support Tools
Over the years, Progent has refined a set of customized technologies and field-proven processes which ensure the maximum level of effectiveness for remote help and troubleshooting for small business computer systems. Progent provides safe VPN support for VPN gateways from a variety of popular vendors such as Microsoft, Cisco, Juniper Networks, Netscreen and Checkpoint. Secure VPN access enables the experts of Progent's remote service group to connect to your computer system without violating network security.

Progent's proprietary service reporting application includes comprehensive histories of all service that Progent's clients have been provided. Progent's staff consultants have access to the specifics of all help provided to every client by any Progent engineer. This history of anomalies and fixes is stored as a quickly retrievable internal knowledge base that permits Progent's remote technical professionals to share their experiences with the whole team to ensure that the efficiency of Progent's support improves daily. Progent's advanced certifications and working relationships with major industry leaders such as Cisco and Microsoft permit access to other extensive technical knowledge bases and allow priority access to vendors' in-house product engineers with the result that Progent's remote consulting specialists are able to find the best solutions in the least time.

Start Receiving Online UNIX, Linux, Solaris, or Apple macOS and OS X Network Help from Progent
To access Progent's remote support in Fargo North Dakota or to find out additional information about Progent's phone support options, call Progent at 1-866-PROGENT (866-776-4368) or see Contact Progent. If you have a critical need for network support, go to Immediate Urgent Support.

Online Network Support Services Offered Progent
Progent's remote technical service engineers offer credentials in a comprehensive set of technologies. This broad scope of IT skills allows Progent's engineers to tackle almost any emergency likely to crop up in a small or midsize business network. Certificates earned by Progent engineers in UNIX/Linux technologies include Certified Network Administrator for Solaris, Red Hat RHCE, Red Hat Certified Technician, Apple Certified System Administrator, Support Professional (ACSP), and Apple Certified Technical Coordinator. Cisco credentials earned by Progent service engineers include Cisco CCIE in Routing/Switching and Security, plus Cisco Certified CCNP, Network Associate (CCNA), CCSP, Voice Professional, and Design Associate.

To help companies with mixed-OS environments, Progent also offers access to consultants with high-level Microsoft credentials such as Microsoft Certified Systems Engineer, Desktop Support Technician, and Solution Developer (MCSD). Progent's security engineers include Certified Information Security Manager Engineers, CISSP network security specialists, and Information System Security Architecture Professional (ISSAP) consultants.

Remote technical support services Offered by Progent to small businesses in Fargo include:

• UNIX/Linux, Solaris, and macOS and OS X Expertise
  Progent's UNIX, Linux, Sun Solaris, and macOS and OS X remote support services cover a wide spectrum of information technology such as network infrastructure, email systems, network and operational security, UNIX/Linux and Microsoft Windows integration, virtual server technologies for server economization and easy management, and migration from older applications to current Microsoft Windows or Linux-powered solutions. Progent's group-oriented methodology for resolving network issues promotes quick escalation, if necessary, to engineers with task-relevant expertise to handle complex situations. This accelerates repair of critical problems, minimizes lost productivity, and cuts service expense.

  Progent's UNIX and Linux support engineers can provide urgent remote help for troubleshooting anomalies affecting UNIX/Linux systems powered by popular versions of UNIX including:

  • macOS and OS X
  • Solaris
  • IBM AIX Operating System
  • HP-UX (Hewlett Packard UNIX)
  • Berkeley UNIX (BSD)
  • SCO UNIX
  • Silicon Graphics IRIX (SGI/IRIX)
  Important Linux variants for which Progent offers expertise include:
  • RedHat
  • SUSE Linux
  • Debian GNU/Linux
  • Slackware Linux

• Talk to a Cisco CCIE for Complex Network Troubleshooting
  The Cisco Certified Internetwork Expert certification is the premier recognition for networking professionals, and validates an individual's network technology skills at the expert level. Cisco qualified CCIEs can resolve even the most difficult problems occurring in network infrastructure design, integration, management, security, and repair. Cisco CCIEs work with the highest priority with Cisco's in-house engineers in analyzing anomalies with IOS network administration tools and coming up with workarounds or locating software updates. Cisco qualified CCIEs offer exceptional cost-effectiveness since their depth of expertise permits them to fix even the most intractable problems rapidly. In many cases, less experienced service providers can struggle for many hours or days with the same tasks that a CCIE can fix in minutes. Few service providers make CCIEs available to support small and mid-size businesses. Progent offers quick telephone contact with a Cisco authorized CCIE so you can get immediate help for severe network problems that are lowering worker efficiency but are outside the comfort zone of your regular network service resources. Progent's Cisco-qualified CCIE support experts can connect to your computer system via state-of-the-art on-line support tools in order to provide fast, secure, and affordable diagnosis and repair. Progent's CCIEs offer expertise in the complete line of Cisco's market leading selection of connectivity products including PIX Series Firewalls and ASA 5500 Firewalls, Catalyst Firewall Services Modules, protected broadband and integrated services (IS) routers, wireless access points and bridges, Meraki cloud-managed access points, VoIP systems, Catalyst family switches, as well as Virtual Private Network solutions.

• Certified Microsoft Windows Expertise
  Progent's Microsoft-premier online support professionals can deliver computer system troubleshooting and IT support for the complete line of Microsoft server products. Progent is a Microsoft Certified Partner and can offer your organization the expertise of consulting engineers who can help your company with a broad variety of technology support services such as Microsoft Windows Server 2022 planning and migration consulting, Microsoft Windows Server 2019 consulting, Microsoft Windows Server 2016 migration support and hybrid cloud solutions, Windows Server 2012 R2 maintenance, Windows Server 2008 migration (help, assistance, MS Exchange Server 2019 deployment, MS Exchange 2016 Server migration, Exchange 2013 consulting, Exchange 2010 monitoring and support, SharePoint 2016 migration and hybrid integration expertise, SharePoint 2019 planning and integration, Microsoft Teams migration expertise, Microsoft Skype for Business migration support, Microsoft Lync Server 2013 management and Microsoft Communications Server 2007 upgrade, Forefront TMG administration and ISA Server 2006 migration, Microsoft SQL Server 2019 integration expertise, Microsoft SQL Server 2017 expertise, SQL Server 2016 integration and development, and SQL Server 2014 consulting, Systems Center Operations Manager network monitoring and reporting, Project Server and Server Online planning, Small Business Server consulting, and Windows 2012 R2 Essentials migration and cloud integration.

  Progent in addition offers a broad array of remote desktop support services including Microsoft Windows 11 migration support and planning and implementing Microsoft 365 cloud environments for Windows workstations.

• CISSP, ISSAP, and CISM Certified Network Security Engineers
  Progent's qualified CISSP, ISSAP, and CISM security engineers can provide a variety of security services that can enhance the protection of your UNIX/Linux, Sun Solaris, Mac or Windows network against attacks or help your company to recuperate quickly after a serious breach. Security services offered by Progent cover thorough security audits using utilities such as GFI LANguard Network Security Scanner, NMAP Port Scanner, and products from Solar Winds tools and Hydra; quick recovery from malicious attacks; configuring firewalls; establishing safe architectures for off-site and mobile connectivity; securing your email infrastructure against spam and DHA attacks; and instituting 24x7 network monitoring.

• Hybrid Cloud Solutions
  Progent can provide expert online support to help companies of all sizes integrate their networks with popular public cloud platforms including Azure and Amazon Web Services (AWS). Progent can assist your IT team to plan and manage cost-effective ecosystems that support Windows and Linux systems and applications in both cloud-based systems or in hybrid architectures that utilize local resources along with cloud services. To help you to integrate public cloud services with physical datacenters, Progent can provide a variety of public cloud integration support services such as Microsoft 365 Exchange Online integration solutions with on-premises installations of Exchange, Microsoft Azure hybrid cloud solutions, Amazon Web Services hybrid cloud migration, Amazon Web Marketing Service programming and troubleshooting, and Google Cloud planning and integration consulting. Progent has more than 20 years of experience delivering advanced consulting support remotely, and Progent can help you complete your cloud integration projects quickly and within your budget.

• Call Center Services
  Progent's Help Desk programs for small businesses with environments based on UNIX/Linux, Sun Solaris, macOS and OS X, Cisco, or Microsoft technology include full-service Help Desk Call Center outsourcing, Virtual Help Desk services, and Call Center operations consulting. Progent's Standard Help Desk Call Center services are intended for small companies who lack the budget to assemble and manage an internal Call Center but who want quick access to a reliable Help Desk with professional telephone assistance plus the available expertise to escalate the most challenging tasks to advanced consultants.

  Progent's shared Help Desk services allow your business to share responsibilities for Help Desk support seamlessly between your IT team and Progent's nationwide pool of veteran technical support engineers and matter experts (SMEs). Progent's Co-managed Help Desk service is an advanced service desk solution based on the top PSA tool for handling end-user service requests, ticket lifecycle, ownership, status tracking, and metrics.

  Progent's Help Desk consulting services can assist you in building an effective new Help Desk or enhancing your established organization, identifying or enhancing Call Center software to handle the particular requirements of your company, or providing temporary phone support staff to reinforce your internal Help Desk group to deal with high-demand events such as software migrations, mass upgrades, or rolling out new business software.

  Progent's Call Center staff of experienced network consultants offers your customers in Fargo North Dakota fast access to a reliable network service resource with extensive background delivering phone help and remote diagnostics for computer environments based on UNIX, Linux, Sun Solaris, Apple macOS and OS X, Cisco, or Microsoft technology. Progent's mission is to give the Call Center the reputation as a solid enabler of company success, and Progent's aim is to resolve instead of just report IT problems.

• Business Applications Support: Training, Programming, and Troubleshooting
  Progent's Applications Consulting Group provides remote professional consulting expertise and education in key business application areas that include ERP, MRP, custom financial systems, and Customer Relationship Management. Progent also offers expertise, custom development, and training for popular Microsoft business applications such as Microsoft CRM, Office Project, Office Word, and MS Office Excel. To find out additional information about Progent's consulting, programming, and education services for UNIX/Linux, Sun Solaris, macOS and OS X, or Microsoft applications, visit Progent's Business Application Experts Services.

  Progent's Mac experts can support the imaginative aspect of Macintosh computing by providing remote consulting services and education in graphics, sound, and video. Progent's support professionals offer help in a variety of Macintosh programs including Photoshop, Illustrator, InDesign, QuarkXPress, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent's Mac experts can also help you with specific procedures like capturing or digitizing audio or video or establishing an audio/video production lab.

  Remote Network and Server Monitoring Services
  Progent offers businesses in Fargo North Dakota online network and server monitoring services centered around Microsoft System Center Operations Manager network monitoring, customized by Progent for your environment so your IT maintenance is proactive rather than reactive. By exposing looming trouble spots before they grow into full-scale emergencies, remote monitoring can head off disruptive and expensive information system breakdowns. Progent can also deploy network monitoring utilities like Nagios and MRTG to troubleshoot UNIX/Linux, Solaris, or macOS and OS X environments, Microsoft Windows environments, or environments that incorporate a mix of OS platforms.

The Dakotas Contact Information:
Progent offers consulting services and onsite technical support Throighout the Dakotas.