Enlarging your at-home workforce can have a significant effect on network infrastructure, security/compliance, and corporate workflows. Progent has 20 years of experience assisting SMBs to design, deploy, manage, optimize, and troubleshoot IT environments that incorporate work-from-home employees. Progent can assist your Fargo organization to select the appropriate technologies and adhere to best practices in creating and operating a safe virtual ecosystem for teleworkers that facilitates collaboration and delivers top value. Progent offers support services that go from on demand expertise for getting you past challenging IT roadblocks to full project management to help you successfully complete business-critical tasks.

Progent can assist Fargo, North Dakota organizations to with any facet of creating a high-functioning work-at-home ecosystem by delivering network infrastructure configuration services, VoIP PBX expertise, video conferencing integration, collaboration platform selection and deployment, public cloud integration, helpdesk services, endpoint security, data protection solutions, and streamlined management.

Network Infrastructure for Telecommuters
Configuring the physical and software infrastructure required to support an at-home workforce can be especially complicated if you must manage a mix of personal equipment like desktop computers and notebooks, Internet routers, and Wi-Fi APs from various vendors and with a variety of operating systems and firmware levels. Progent's background delivering online support for both outdated and modern technologies in remote office venues allows you to make cost-effective use of your available infrastructure and provides you with ready access to top-tire consultants for making necessary upgrades. Services offered by Progent to assist your company to implement a high-functioning telecommuting infrastructure include:

  • Virtual Private Network technology allows you to establish a safe connection for authenticated remote workers to use IT resources situated at your company datacenter or in the cloud. Progent's consultants can assist your company to configure and manage VPN access between your at-home workforce and your key IT resources by providing online VPN configuration consulting. For organizations using Cisco's ASA firewalls, Progent's Cisco-certified ASA Firewall experts can help your at-home workers to utilize Cisco's popular AnyConnect client software for safe VPN tunneling for a wide range of endpoint devices including Microsoft Windows, macOS, iOS, Linux, and Android.
  • Virtual Desktop Infrastructure (VDI) products allow a teleworker to view and interact with a remote computer's desktop. This technology provides network managers substantial control over the digital ecosystem of telecommuters and ensures them a familiar work experience. Progent's VDI consulting services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI expertise.
  • Routers connect home computer networks to the Internet and typically support VPN connections, home Wi-Fi connectivity, and firewall services. Progent offers expert remote support for setting up home routers from a range of vendors. See router configuration support from Cisco-certified consultants.
  • Home Wi-Fi networks, often shared by an entire household and guests, are frequently used by at-home employees to access their router for work. This can create throughput as well as security problems. Progent can assist businesses to resolve these problems by delivering services like Aironet configuration expertise, Cisco Meraki wireless deployment consulting, and Ubiquiti WiFi access point integration assistance.
  • Internet connectivity methods affect the performance and availability of connections between at-home workers and the company data center. Mission-critical processes may demand redundant Internet connections in the event the normal connection fails. Progent offers expertise for picking ISPs, selecting appropriate service packages, and setting up redundant Internet connections. Refer to Internet access solutions.

Contact Progent for At-Home Worker Expertise
To contact Progent about building and maintaining an efficient telecommuter environment for your Fargo, North Dakota business, phone 1-800-993-9400 or visit Contact Progent.