Expanding your at-home workforce may have a significant impact on network infrastructure, security, and company culture. Progent has two decades of background helping small and mid-size businesses to plan, configure, administer, optimize, and debug IT environments that support at-home workers. Progent can help your Fargo company to pick the appropriate tools and follow leading practices in creating and operating a safe virtual solution for telecommuters that facilitates teamwork and delivers maximum value. Progent offers services that go from on demand expertise for getting you over challenging IT roadblocks to comprehensive project management or co-management to help you carry out business-critical tasks.

Progent's consultants can assist Fargo, North Dakota businesses to succeed with any facet of creating a high-performing telecommuting environment by providing network infrastructure design and configuration services, VoIP PBX troubleshooting, video conferencing integration, collaboration platform selection and deployment, public cloud integration, Call Desk augmentation, cybersecurity, backup/restore solutions, and unified management.

IP Voice Integration for At-Home Workers
Extending the business phone environment to accommodate teleworkers is vital to supporting an effective work-at-home solution. A variety of cloud-centric digital PBX products are popular with SMBs to support remote users. Many larger organizations rely on Cisco's modern or legacy platforms for VoIP solutions. Progent can help businesses of all sizes to plan or maintain a remote IP voice service that delivers the versatility, convenience and security required for telecommuters. Progent's Cisco-certified CCIE IP Voice consultants offer advanced support to help businesses optimize their existing Cisco IP voice environments to support a growing at-home workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM) delivers high-end telephony features to devices such as VoIP phones, media processing products, Voice over IP gateways, and multimedia applications used throughout the network. Unified Communications Manager supports other mixed media services such as messaging, voice/video conferencing, and customer collaboration networks. For details about Progent's Cisco Unified CM or CUCM expertise, refer to Cisco Unified CM consultants.
  • CallManager is Cisco's legacy call-processing software and has been superseded by Cisco Unified CM. Progent's consultants can help your company to support your existing CallManager deployment or migrate efficiently to Cisco's current IP telephony solutions. To find out about Progent's support services for CallManager and Cisco's other older VoIP platforms, refer to CallManager expertise.
  • Cisco IP Gateways enable integration with public telephony networks and with users working outside the corporate firewall such as telecommuters. Progent offers expert support for Cisco's earlier generation IP gateways such as the UC520, UC540 and UC560 product lines as well as for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway configuration expertise.
  • Other VoIP Products supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can help you to update your wide area network infrastructure to work with these solutions and provide as-needed integration and debugging services.

Contact Progent for At-Home Worker Expertise
To get in touch with Progent about creating and maintaining a productive work-from-home environment for your Fargo, North Dakota company, call 1-800-993-9400 or go to Contact Progent.