Wireless Consulting

Consulting Support Services for BlackBerry Environments
BlackBerry mobile smartphones were once among the most popular products for achieving location-independent connectivity to email, calendars, web-based applications, and other critical business information. Progent offers Fargo, North Dakota businesses the expertise of BlackBerry-certified professionals who can help businesses to maintain existing BlackBerry environments or transition smoothly to a more popular smartphone platform.

As the complexity of small business networks has expanded, and as the demand for world-class protection, dependability, and disaster recovery has become the norm for companies of any size, successful integration and support of BlackBerry technology has grown increasingly challenging. To handle areas such as data protection, business continuity, and synchronization of BlackBerry handhelds with a variety of email systems and company databases, small businesses often resort to external support professionals who specialize in RIM BlackBerry integration and maintenance.

Progent can provide the expertise of BlackBerry-premier consultants who can assist small businesses to design, manage, and troubleshoot BlackBerry-based environments affordably and efficiently, doing away with the requirement for an internal BlackBerry technology specialist and reducing the cost and hassle of maintaining wireless workers. Progent's BlackBerry technology engineers have in-depth backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and GIAC-certified security specialists. This breadth of experience, coupled with Progent's efficient remote support model, provides small businesses an affordable solution for incorporating RIM BlackBerry products seamlessly into their IT system.

Progent's engineers can assist your company with SQL Server 2019 development consulting, SQL Server 2016 migration consulting, and Microsoft Exchange Server setup so that your database and messaging infrastructure function optimally with BlackBerry BES Server. Progent can also assist you to upgrade from older editions of BlackBerry and Microsoft software, set up easy-to-use administration tools to help you monitor and control BlackBerry devices across your business, define security policies that are right for your business, develop custom mobile applications, and make sure that your IT network infrastructure is appropriately designed to accommodate your BlackBerry clients. Also, Progent's disaster recovery consultants can help ensure that your BlackBerry data is incorporated in your scheduled backup processes in order that it can be recovered quickly and safely.

The Dakotas Contact Information:
Progent offers consulting services and onsite technical support Throighout the Dakotas.

Technical Help for BlackBerry BES Server
BlackBerry Enterprise Server simplifies administration and maintenance of BlackBerry devices, offering a centralized platform for controlling key jobs such as device deployment, updates, and retirement and offering a strong foundation for security and high availability. BlackBerry Enterprise Server delivers seamless integration between Microsoft Exchange, Novell GroupWise, or Domino email servers and BlackBerry handsets and supports over-the-air synchronization.

BES Server provides a wealth of security capabilities beginning with advanced encryption of messages sent between a BlackBerry smartphone and BlackBerry BES Server based on AES or Triple DES. BlackBerry BES Server also allows excellent versatility in selecting degrees of protection to match the special requirements of your network. Progent's BlackBerry certified engineers can assist your company to select powerful security features and activate them remotely. Examples of these wirelessly selectable security features are:

• Lock down a BlackBerry device
• Wipe information from a missing or stolen BlackBerry device
• Disable Bluetooth functionality
• Activate internal defenses against malicious attacks

BES Server also offers versatility in determining mechanisms to keep BlackBerry users from installing or running unsecure or unauthorized programs. Progent can assist you to choose blocking processes like:

• List exactly which programs are allowed on the device
• Block external software from allocating non-volatile memory on the smartphone
• Determine which functions external applications can access on the device
• Restrict the types of access third-party programs running on the device can initialize
• Block all third-party programs from being loaded or run on the BlackBerry smartphone

Progent's Remote BlackBerry-certified Consulting Services is Fast and Economical
For companies in Fargo, North Dakota who require fast and affordable help from an authorized RIM BlackBerry support professional, Progent provides efficient remote help from a veteran network support team who have provided IT solutions to companies in each state in the country. (See Progent's customer testimonials.)

Remote consulting services eliminates travel expense and lets engineers fix problems rapidly, so you minimize wasted productivity. Progent's BlackBerry specialists have been awarded accreditations in the entire range of BlackBerry solutions and can provide expert help in fields including resolving synchronization problems, deploying BlackBerry Enterprise Server (BES), and designing a secure, fault-tolerant system infrastructure for BlackBerry users. Certifications held and practice areas mastered by Progent's BlackBerry experts include:

BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can assist your business to perform common technical operations including configuring BlackBerry handsets and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, selecting account configurations, launching messaging filters and auto-signature, modifying user profiles, update BlackBerry smartphones, sending service books, and installing BlackBerry Desktop Manager to operate with your company email solution. Progent's seasoned service professionals can in addition assist you to troubleshoot a broad range of problems associated with synchronization, device recognition, email reconciliation, web browsing, mobile connectivity, IM, workstation software configuration, and Desktop Redirector.

As a top innovator in providing nationwide remote consulting services for small business networks, Progent offers fast and economical contact with a BlackBerry Certified Support Specialist. Progent's remote consulting skills keeps your wireless technical support expenses low and, by handling issues quickly, improves the productivity of your BlackBerry clients.

BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the skills needed to configure and support the BlackBerry BES Server in a Microsoft Exchange Server environment. Progent's BlackBerry specialist can help you to utilize tools such as BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BlackBerry Utilities to perform critical procedures such as resolving enterprise activation problems, adding and deleting BlackBerry smartphone users, activating passwords, configuring over-the-air program installation and configuration, implementing and troubleshooting the BlackBerry Smart Card Reader, and configuring database backup and recovery mechanisms.

Progent's BlackBerry engineers can also assist you to operate management tools such as the BlackBerry Administration Service for role-based management, troubleshooting attachment and data flow problems, and using WiFi for activation. Also, Progent can help you understand the role of operational policies in the BlackBerry BES system and assist your company to define and install sensible security options.

Progent's Microsoft-certified Microsoft Exchange Server experts can cooperate with Progent's BlackBerry Certified Server Support Specialist to assist your company to optimize your existing Exchange Server architecture for operating in conjunction with BlackBerry Enterprise Server or migrate your BlackBerry system to the latest version of Exchange.

BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers advanced skills for installing, administering, tracking, and troubleshooting one or several BlackBerry Enterprise Servers in a messaging environment based on Microsoft Exchange. Progent's BlackBerry-certified consultant has expertise in important areas associated with BlackBerry integration including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email structure, Outlook, firewalls, proxy servers, MAPI, and IT policies and scheduling. Progent can assist you to install and remove BlackBerry smartphone clients on Exchange and Windows Active Directory, configure, track, and manage BlackBerry BES Server, administer BlackBerry smartphones and user accounts, archive and manage storage groups, configure permissions, set up the Mobile Data System (MDS) and Instant Messaging, implement push and pull access control lists, control Exchange data flow, create, update, and apply WLAN and VPN configuration sets, implement SNMP traps for alerts, and produce management reports to summarize SNMP data.

Progent's BlackBerry-certified expert can support your BlackBerry solution in a variety of environments that can include Windows 2000, 2003 or 2008 platforms, Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to use utilities like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Performance Calculator and SNMP.

BlackBerry Certified Solution Designer
Progent can provide the support of a BlackBerry Certified Solution Designer to help you to plan, install, validate, repair, and produce documentation for a wireless environment built upon the combination of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's high-level engineering services for BlackBerry technology include business and network requirements assessment, solution architecture, installation planning and implementation, performance tuning, design of a fault-tolerant environment, information backup and business recovery consulting, and system-wide security engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to understand your operational goals and to create a wireless system that meets your information technology budget and aligns with your business plans. Progent can clarify the impact of your organizational policies on the configuration of a BlackBerry Enterprise Solution, assess your existing network infrastructure's suitability to accommodate a BlackBerry Enterprise Server, help your organization to determine which management model and physical components match your requirements, and analyze your messaging environment topology. Progent can also explain the performance impact that the BlackBerry Enterprise Server, Microsoft SQL Server, and Exchange Server have on one another so you can make smart choices about alternatives for software versions, processors and storage, network topology, and application configuration.

To optimize system protection, Progent's BlackBerry consultant can assist your company to choose and configure appropriate security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISSP and CISM-certified security engineers to run network-wide security vulnerability and compliance testing and recommend improvements to accommodate your BlackBerry solution.

Call or Email Progent to Get Assistance from a BlackBerry-Qualified Expert
If you wish to ask Progent about consulting expertise for BlackBerry wireless integration, phone 1-800-993-9400 or refer to Contact Progent.