Cybersecurity and Information Assurance Expertise

To get fast remote help with network security issues, companies in Walnut Creek California have access to world-class expertise by contacting Progent's security professionals. Progent's remote support consultants are available to offer fast and low-cost help with security issues that threaten the viability of your IT network. Progent's security consultants are certified to support systems based on Windows, Linux, macOS and OS X, and popular versions of UNIX. Progent can provide world-class support for vital cybersecurity and recovery solutions such as AI-based EDR (End Point Protection and Response), MDR (Managed Detection and Response), full system restore validation and testing, immutable backup, and off-site backup. Progent's broad selection of services encompasses firewall technology, email security, protected network architecture, and business continuity preparedness. Progent's support staff has earned the industry's top security credentials including Certified Information Security Manager (CISM) and Information System Security Architecture Professional (ISSAP).

Progent offers online security expertise on a by-the-minute model with no minimum call duration and without extra fees for sign-up or after hours support. By charging by the minute and by providing world-class expertise, Progent's pricing policy keeps costs low and avoids scenarios where simple solutions result in big charges.

Ransomware Hot Line: 800-462-8800
Ransomware needs time to work its way through a target network. For this reason, ransomware assaults are commonly launched on weekends and late at night, when support staff are likely to be slower to become aware of a penetration and are least able to mount a quick and coordinated defense. The more lateral progress ransomware can achieve inside a victim's network, the more time it will require to recover core IT services and damaged files and the more information can be stolen and posted to the dark web. Progent's Ransomware Hot Line is designed to assist you to take the time-critical first phase in responding to a ransomware attack by stopping the bleeding. Progent's remote ransomware engineers can assist businesses to identify and isolate infected servers and endpoints and protect clean resources from being penetrated. If your network has been breached by any version of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.

We've Been Attacked: What Are We Supposed to Do?
If you are currently experiencing a security emergency other than ransomware, visit Progent's Emergency Remote Computer Support to find out how to receive fast help. Progent has a pool of veteran network security specialists who offer online and on-premises assistance that includes containment, mitigation, recovery, forensics, and enhancement of your security profile to protect against future exploits.

For businesses who have planned in advance for being hacked, the step-by-step incident handling model promoted by Global Information Assurance Certification is Progent's recommended method of reacting to a major security attack.

Overview of Progent's Security Support Services
Managing network protection as well as planning for restoring vital data and functions following an attack demands an on-going effort that entails a variety of tools and processes. Progent's certified security consultants can assist your organization at whatever level in your efforts to protect your IT system, from security audits to creating a comprehensive security program. Important technologies supported by Progent's security engineers include Security Planning and Prevention, Data Restoration and Security Forensics, and Managed Protection from E-mail-Based Threats.

Designing and Building Protected Networks
Every business should develop a carefully thought out security strategy that includes both preventive and reactive activity. The pre-attack strategy is a set of precautions that works to minimize security gaps. The post-attack plan specifies procedures to help security personnel to inventory the losses caused by an attack, remediate the damage, document the experience, and restore network activity as soon as feasible. Progent can advise you how to incorporate security into your business operations. Progent can configure scanning software, define and execute a safe IT infrastructure, and recommend processes and policies that will enhance the protection of your computing environment. Progent's security experts are available to assist you to configure a firewall, deploy secure online and mobile access to e-mail and data, and configure an effective virtual private network (VPN).

If you are interested in an affordable option for outsourcing your network security management, Progent's Round-the-clock Network Support Packages feature non-stop remote server tracking and fast resolution of emergencies.

Hybrid Cloud Solutions
Progent can help your IT team you to plan, deploy, manage and repair enterprise hybrid cloud solutions that incorporate physical and cloud hosted infrastructure and that comply with regulatory security requirements. (Find out about Progent's Microsoft 365 integration with on-premises installations of Exchange, Microsoft Azure enterprise hybrid cloud integration, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud Platform (GCP) planning and integration expertise.)

Data Restoration and Security Forensics
Progent offers skill in restoring networks and computers that have been compromised, are suspect, or have ceased to function following a security attack. Progent can show you how to assess the damage resulting from the breach, restore normal functions, and recover data lost owing to the breach. Progent's security specialists can also perform a comprehensive forensic evaluation by examining event logs and using a variety of advanced assessment tools. Progent's experience with security problems reduces your business disruption and allows Progent to suggest effective strategies to avoid or mitigate new assaults.

Ransomware Cleanup and Restoration Consulting
Progent can provide the services of seasoned ransomware recovery consultants with the knowledge to restore an environment compromised by a ransomware virus such as Ryuk, WannaCry, NotPetya, or MongoLock. To find out more, see ransomware removal and restoration consulting.

Work-from-Home (WFH) Security Expertise
Work-from-Home (WFH) workers typically use their personal computing devices and often work in a unsecured physical space. This situation multiplies their vulnerability to malware attacks and calls for judicious deployment of firewalls, AV tools, MFA-based identity verification, remote monitoring, intensive end-user education, and the creation of security policies built on leading practices. Progent's veteran group of Work-from-home solutions consultants can help you to design, implement and manage a compliant security solution that protects vital information assets in environments that include telecommuters as well as hybrid workers.

Software/Firmware Update Management Services
Progent's support services for software and firmware patch management provide businesses of any size a versatile and cost-effective alternative for assessing, validating, scheduling, implementing, and documenting software and firmware updates to your ever-evolving information system. In addition to maximizing the security and functionality of your computer environment, Progent's patch management services permit your IT staff to focus on line-of-business projects and activities that deliver the highest business value from your network. Read more about Progent's software/firmware update management support services.

Extended Detection and Response Based on SentinelOne
SentinelOne's Singularity portfolio is a subscription-based, cloud-centered cyberthreat management platform that features computer learning software and expert services to provide enterprise-class endpoint detection and response (Singularity EDR) and extended detection and response (Singularity XDR). SentinelOne's low-profile software agents can be loaded in minutes to guard popular endpoints against modern threats including ransomware, familiar and zero-day malware, trojan viruses, hacking toolkits, memory exploits, malicious scripts, destructive macros, and living-off-the-land (LotL) attacks. Progent is a SentinelOne Partner and dealer and oversees thousands of endpoints secured by SentinelOne Singularity technology. SentinelOne is always the initial incident response software activated by Progent to gain control and visibility of a client's network in the first stages of a ransomware recovery. For more information, see Progent's SentinelOne-based Extended Detection and Response services.

Consulting Services for Horizon3.ai's NodeZero Penetration Testing Platform
NodeZero from Horizon3.ai is a cutting-edge penetration test (pentest) product family that can deliver continuous, concurrent, programmable testing of your internal and perimeter network so you can uncover, rank, fix, and confirm cybersecurity weaknesses before threat actors can exploit them. NodeZero pentests can plant decoys called tripwires like bogus credentials to detect when your system is currently being probed along key attack paths. Tripwires generate enough detail to allow you to react promptly with your SIEM tools and procedures before an attacker can wreak havoc. Progent offers the support of a NodeZero Certified Operator (NCO) who can assist you to deploy NodeZero to carry out comprehensive pentests of your perimeter and your internal IT infrastructure in order to evaluate your present security profile. Progent can also help you to strengthen your existing network security and can assist you to design and implement a cohesive cybersecurity strategy that streamlines management and provides maximum cyber defense for on-premises, multi-cloud, and perimeter IT resources. To learn additional information about Progent's vulnerability assessment services based on on NodeZero's PEN test platform, visit Consulting Support for NodeZero's PEN Test Platform.

Stealth Penetration Security Testing Services
Stealth penetration testing is an important part of any overall IT system security strategy. Progent's security experts can run thorough intrusion checks without the awareness of your organization's internal network support resources. Unannounced penetration checking shows whether current security defense systems such as intrusion incident alerts and event log monitoring are properly set up and actively observed. Progent can provide continuous autonomous PEN testing to define your internal and external attack surface and to identify ways that vulnerabilities, unsafe configurations, harvested credentials, overlooked patches, and unsound product defaults can be combined by threat actors into the multi-front attacks common to modern strains of ransomware. Get additional information about Progent's Stealth PEN Testing Consultants.

Progent's Fixed-price Managed Services for Information Assurance
Progent's low-cost ProSight series of network management outsourcing services is intended to provide small and mid-size organizations with enterprise-class support and cutting-edge technology for all facets of information assurance. ProSight managed services offered by Progent include:

ProSight Active Security Monitoring (ASM): Endpoint Protection and Ransomware Defense
ProSight Active Security Monitoring is an endpoint protection (EPP) solution that incorporates SentinelOne's next generation behavior-based machine learning tools to guard endpoint devices as well as servers and VMs against modern malware attacks like ransomware and email phishing, which easily escape legacy signature-based AV products. ProSight Active Security Monitoring protects local and cloud-based resources and provides a unified platform to address the entire threat progression including protection, detection, containment, cleanup, and post-attack forensics. Key capabilities include one-click rollback with Windows Volume Shadow Copy Service (VSS) and real-time network-wide immunization against new threats. Progent is a certified SentinelOne Partner. Learn more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense based on SentinelOne technology.

ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Protection
ProSight Enhanced Security Protection services deliver economical in-depth protection for physical servers and VMs, desktops, mobile devices, and Exchange Server. ProSight ESP utilizes adaptive security and advanced machine learning for round-the-clock monitoring and responding to security assaults from all attack vectors. ProSight ESP provides two-way firewall protection, intrusion alerts, device control, and web filtering via cutting-edge tools packaged within one agent accessible from a unified control. Progent's data protection and virtualization consultants can assist you to design and configure a ProSight ESP environment that meets your organization's specific needs and that allows you prove compliance with legal and industry data protection standards. Progent will assist you define and configure security policies that ProSight ESP will manage, and Progent will monitor your network and react to alarms that call for urgent attention. Progent's consultants can also help your company to set up and verify a backup and restore solution like ProSight Data Protection Services (DPS) so you can get back in business quickly from a destructive security attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified endpoint protection and Exchange filtering.

ProSight DPS: Managed Cloud Backup
Progent has worked with leading backup technology vendors to produce ProSight Data Protection Services (DPS), a portfolio of offerings that deliver backup-as-a-service (BaaS). All ProSight DPS services automate and monitor your data backup processes and allow transparent backup and fast restoration of critical files, applications, images, plus Hyper-V and VMware virtual machines. ProSight DPS helps you recover from data loss caused by equipment failures, natural disasters, fire, malware such as ransomware, human mistakes, ill-intentioned employees, or software bugs. Managed services in the ProSight DPS selection include ProSight Altaro VM Backup with immutable cloud storage, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight DPS ECHO Backup using Barracuda dedicated storage, and ProSight DPS MSP360 Cloud and On-prem Backup. Your Progent service representative can help you to determine which of these fully managed services are most appropriate for your IT environment.

ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's spam and virus filtering service that incorporates the technology of leading information security companies to provide centralized management and comprehensive security for all your email traffic. The powerful architecture of Progent's Email Guard integrates a Cloud Protection Layer with a local gateway device to offer complete protection against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. The Cloud Protection Layer serves as a preliminary barricade and keeps the vast majority of threats from making it to your security perimeter. This reduces your exposure to inbound threats and saves network bandwidth and storage space. Email Guard's onsite gateway appliance adds a deeper level of analysis for inbound email. For outbound email, the on-premises gateway offers AV and anti-spam protection, DLP, and email encryption. The onsite security gateway can also assist Exchange Server to monitor and safeguard internal email that originates and ends inside your corporate firewall. For more information, visit Email Guard spam and content filtering.

ProSight Duo MFA: Two-factor Authentication Solutions
Progent's Duo MFA managed services incorporate Cisco's Duo technology to defend against stolen passwords by using two-factor authentication (2FA). Duo enables single-tap identity verification on iOS, Android, and other out-of-band devices. Using 2FA, when you sign into a protected online account and give your password you are requested to verify your identity on a unit that only you have and that is accessed using a different ("out-of-band") network channel. A broad range of devices can be used for this second means of ID validation such as an iPhone or Android or wearable, a hardware token, a landline phone, etc. You may register several validation devices. For details about Duo two-factor identity validation services, visit Duo MFA two-factor authentication (2FA) services for telecommuters.

ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
With ProSight Virtual Hosting service, a small business can have its key servers and applications hosted in a secure Tier III data center on a high-performance virtual host set up and maintained by Progent's IT support experts. With the ProSight Virtual Hosting service model, the customer owns the data, the operating system platforms, and the apps. Since the environment is virtualized, it can be ported easily to an alternate hardware environment without a lengthy and difficult configuration procedure. With ProSight Virtual Hosting, your business is not locked into a single hosting service. Find out more details about ProSight Virtual Hosting services.

ProSight IT Asset Management: IT Documentation and Password Management
Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, update, retrieve and protect information related to your IT infrastructure, processes, applications, and services. You can quickly locate passwords or serial numbers and be warned about impending expirations of SSL certificates or domains and warranties. By updating and organizing your network documentation, you can save as much as 50% of time spent searching for critical information about your IT network. ProSight IT Asset Management includes a common location for storing and collaborating on all documents related to managing your business network such as standard operating procedures and self-service instructions. ProSight IT Asset Management also offers a high level of automation for gathering and relating IT information. Whether you're making enhancements, doing maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the information you need when you need it. Find out more about ProSight IT Asset Management service.

Specialized Security Services Offered by Progent
Progent's certified engineers offer world-class specialized help in key areas of IT protection including:

Information Risk Evaluation and Compliance Assessment
Progent offers experience with security evaluation tools like Microsoft Baseline Security Analyzer or LANguard for conducting a variety of automatic network tests to identify possible security holes. Progent has extensive experience with these and similar utilities and can help your company to understand audit reports and respond efficiently. Progent's certified security engineers also provide web application testing and can perform thorough assessments of enterprise-wide security to assess your company's compliance with key worldwide security standards such as HIPAA, PCI, and ISO 17799. In addition, Progent can evaluate the effectiveness of your wireless security including stationary wireless equipment plus portable handsets. Learn the details about Progent's Security Vulnerability Audits and Security Compliance Assessment.

Cisco Security, PIX and ASA Firewall, Virtual Private Network (VPN), Aironet and Meraki Wireless Expertise
Progent's Cisco CCIE engineers and Cisco Certified Network Professionals (CCNPs) can provide world-class technical expertise for Cisco's entire family of protection and Virtual Private Network (VPN) products including PIX 500 Series Firewalls and ASA Series Firewalls, Catalyst Firewall Services Module, secure broadband and IS routers, Aironet wireless access points and bridges, Cisco Meraki cloud-managed Wi-Fi APs, and Catalyst switches. Find out the details concerning Cisco Security, Virtual Private Network and Aironet Wireless Consulting.

Other Firewall and VPN Technologies
As well as being expert in a wide range of network security technologies from Microsoft and Cisco, Progent offers companies of all sizes top-level engineering services for products from other popular firewall and Virtual Private Network (VPN) suppliers. Progent's consultants can provide:

• Palo Alto Networks PA-Series Firewalls Consultants
• Check Point Software Technologies Consulting
• Barracuda CloudGen Firewall Consultants
• WatchGuard Technologies Inc Help
• Juniper Networks Configuration Help
• SonicWall Inc. Expertise
• Fortinet FortiGate Firewall Integration
• Symantec Corp Technical Assistance

Find out additional details concerning Progent's Certified Information Security Manager Security Consulting Expertise.

CISSP Security Support Expertise
Progent's CISSP experts are cybersecurity engineers who have earned CISSP accreditation through demonstrated professional work, rigorous study, and exhaustive examination. CISSP qualification indicates mastery of an international standard for information security. American National Standards Institute has granted the CISSP credential accreditation in the area of IT security under ISO/IEC 17024. Areas of expertise included within CISSP include security administration procedures, security architecture and models, connection control systems, applications development security, business processes security, physical security, cryptography, communications, network security, and business continuity planning.

Find out additional information about Progent's Certified Information Systems Security Professionals (CISSP) Support Expertise.

CISSP-ISSAP Premier Consultants for Secure System Architecture
Progent's ISSAP Premier security experts have earned ISSAP certification following thorough examination and substantial experience. field experience with network security design. ISSAP security experts have in-depth understanding of access control mechanisms and techniques, phone system and network security, cryptography, requirements analysis, BCP and disaster recovery planning (DRP), and physical security. Progent's ISSAP-premier security experts can help your business with all phases of architecture security.

Find out additional details about Progent's ISSAP Accredited Secure System Architecture Consulting Support.

CISSP-ISSEP Premier Security Engineering Experts
Network Security consultants who have earned CISSP-ISSEP (Information Systems Security Engineering Professional) certification have proven their ability to provide enterprises with the services expected of a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior cybersecurity analyst. Progent can provide the skills of a certified CISSP-ISSEP cybersecurity expert to assist your organization to follow modern system security engineering principles and processes in system development, evaluate system security designs based on security engineering best practices, produce cohesive system designs that incorporate compliant security features for all critical system functions, develop efficient design strategies to provide protection for operations, perform comprehensive risk analysis, and propose realistic cybersecurity models that balance your operational requirements with your company's risk tolerance.

Learn more about Progent's CISSP-ISSEP Cybersecurity Engineering Consulting.

Certified Information Systems Auditor (CISA) Professional Services
The CISA credential is a recognized achievement that signifies mastery in network security auditing. Certified by the American National Standards Institute (ANSI), the CISA credential requires that candidates pass an exhaustive test overseen by the ISACA international professional association. Progent can provide the expertise of a CISA-Certified security consultant able to help companies in the areas of IS audit services, IT administration, network assets and architecture lifecycle, information technology support, protecting information resources, and business continuity planning.

Find out more information about Progent's Certified Information Systems Auditor Support Services.

CRISC IT Risk Management Consultants
The CRISC program was initiated by ISACA in 2010 to verify a consultant's ability to plan, deploy, and maintain IS controls to reduce risk. Progent can provide the services of a CRISC-certified engineer to help you to develop and carry out a business continuity or disaster recovery plan that follows industry best practices identified by CRISC and geared to match your company's risk tolerance, business goals, and IT budget. Progent's network risk mitigation expertise is complementary to the services available from Progent's CISA-Certified security engineers for impartially assessing your IS control design and also with the expertise of Progent's CISM support professionals for implementing company-wide security policies and procedures.

Read the details about Progent's CRISC IT Risk Mitigation Expertise.

GIAC Professional Expertise
GIAC was established in 1999 to validate the knowledge of IT security experts. GIAC's goal is to make sure that a certified security consultant possesses the skills needed to provide support in important categories of system, data, and software security. GIAC certifications are acknowledged by companies and government organizations around the world including U.S. National Security Agency. Progent can provide the support of GIAC certified security engineers for all of the security disciplines covered within GIAC accreditation topics such as assessing IT infrastructure, security incident response, traffic analysis, web services security, and security information and event management (SIEM) solutions.

Learn additional details about Progent's GIAC Information Assurance Support.

Contact Progent for Computer Security Help
If your company is situated in Walnut Creek California and you want cybersecurity help, phone Progent at 800-993-9400 or visit Contact Progent.