Security and Compliance and Information Assurance Expertise

To get fast remote assistance with computer security problems, companies in Santa Cruz California have access to world-class support by contacting Progent's certified security professionals. Progent's online support staff is ready to offer efficient and economical assistance with security emergencies that are impacting the viability of your network. Progent's accredited security consultants are certified to provide help for environments powered by Microsoft, Linux, macOS and OS X, and popular versions of UNIX. Progent can provide expert support for key cybersecurity and restoration technologies such as AI-driven End Point Protection and Response, Managed Detection and Response, full system restoration testing, immutable backup, and off-premises backup. Progent's wide range of services encompasses firewall expertise, email security, protected system architecture, and disaster recovery preparedness. Progent's technical support staff has earned the world's top security accreditations including CISA and ISSAP.

Progent provides remote security help on a per-minute model without minimum minutes and no additional fees for setup or after hours support. By billing by the minute and by providing top-level help, Progent's pricing policy keeps costs under control and eliminates situations where simple fixes turn into major charges.

Ransomware Hot Line: 800-462-8800
Ransomware needs time to steal its way across a target network. For this reason, ransomware attacks are commonly unleashed on weekends and at night, when support personnel may be slower to become aware of a breach and are least able to mount a rapid and coordinated defense. The more lateral progress ransomware can manage inside a victim's system, the longer it takes to recover core operations and damaged files and the more data can be stolen and posted to the dark web. Progent's Ransomware Hot Line is designed to guide organizations to complete the urgent first steps in responding to a ransomware assault by putting out the fire. Progent's online ransomware engineers can help you to identify and quarantine breached devices and guard clean assets from being penetrated. If your system has been breached by any version of ransomware, act fast. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

Our System Has Been Hacked: What Should We Do?
If your network is now experiencing a network security emergency other than ransomware, go to Progent's Emergency Remote Network Support to see how to receive immediate assistance. Progent maintains a pool of veteran network security specialists who can provide remote and on-premises support that includes containment, mitigation, recovery, forensics, and hardening of your cybersecurity profile to protect against future exploits.

For companies who have planned carefully for a security breach, the formal post-attack handling model outlined by Global Information Assurance Certification is Progent's approved method of reacting to a serious security incident.

Introduction to Security Expertise
Managing computer protection and preparation for recovering vital data and systems after an attack requires a continual process that entails a variety of tools and procedures. Progent's certified engineers can assist your organization at all levels in your efforts to safeguard your information system, from security audits to designing a comprehensive security program. Some areas covered by Progent's security consultants include Security Planning and Prevention, Information Restoration and Security Forensics, and Outsourced Protection from E-mail-Borne Attacks.

Designing and Implementing Protected Networks
Every organization should have a thoroughly considered security plan that includes both preventive and reactive activity. The pre-attack strategy is a collection of precautions that works to minimize security gaps. The post-attack plan defines activities to assist security staff to evaluate the damage caused by a breach, repair the damage, record the event, and revive business functions as soon as possible. Progent can advise you how to build security into your business processes. Progent can set up scanning utilities, create and implement a safe computer infrastructure, and recommend processes and policies that will maximize the safety of your information system. Progent's security professionals are ready to help you to configure a firewall, design secure offsite connectivity to email and data, and install an efficient virtual private network.

If your company is looking for an economical way for outsourcing your network security administration, Progent's 24x7 Monitoring Services include continual online network monitoring and immediate response to problems.

Hybrid Cloud Solutions
Progent can assist your company you to design, implement, administer and repair enterprise hybrid cloud solutions that incorporate local and cloud-based resources and that are compliant with government and industry security standards. (Learn about Progent's Microsoft 365 Exchange Online integration with on-premises Exchange deployments, Azure enterprise hybrid cloud integration, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud Platform (GCP) planning and integration expertise.)

System Recovery and Failure Analysis
Progent provides expertise in recovering networks and computers that have been hacked, are in question, or have failed as a result of a security attack. Progent can show you how to determine the losses resulting from the breach, restore ordinary functions, and retrieve data lost as a result of the breach. Progent's certified engineers can also perform a thorough failure evaluation by examining activity logs and using other advanced forensics tools. Progent's background with security consulting minimizes your downtime and allows Progent to propose efficient strategies to prevent or mitigate future attacks.

Ransomware Cleanup and Restoration Services
Progent can provide the services of seasoned ransomware recovery experts with the skills to rebuild an IT network compromised by a ransomware cryptoworm such as Ryuk, WannaCry, Hermes, or Locky. To find out more, see ransomware cleanup and recovery consulting.

Work-from-Home (WFH) Security Expertise
At-home staff members typically use their personal computing devices and often work in a unsecured physical space. This multiplies their vulnerability to malware threats and requires careful deployment of corporate firewalls, anti-malware tools, MFA-based identity verification, remote monitoring, extensive end-user training, and the development of policies built on best practices. Progent's seasoned roster of Work-from-home support experts can assist you to plan, configure and manage an effective security solution that guards critical information assets in environments that incorporate telecommuters and hybrid workers.

Patch Management Services
Progent's managed services for software and firmware patch management provide businesses of any size a flexible and affordable alternative for assessing, testing, scheduling, implementing, and tracking software and firmware updates to your ever-evolving IT network. In addition to maximizing the security and functionality of your computer environment, Progent's patch management services free up time for your in-house IT staff to concentrate on more strategic initiatives and activities that derive the highest business value from your network. Read more about Progent's software/firmware update management support services.

Extended Detection and Response (XDR) Powered by SentinelOne
SentinelOne's Singularity portfolio is a subscription-based, cloud-centered cyberthreat defense stack that features AI algorithms and expert services to provide enterprise-class endpoint detection and response (Singularity EDR) and extended detection and response (Singularity XDR). SentinelOne's small-footprint software agents can be loaded in a few minutes to defend endpoints against increasingly sophisticated threats including ransomware, familiar and new malware, trojan viruses, hacking tools, RAM exploits, script misuse, invasive macros, and living-off-the-land abuse. Progent is a certified SentinelOne Partner and reseller and oversees thousands of endpoints secured by SentinelOne technology. SentinelOne is always the first incident response tool deployed by Progent to provide control and visibility of a customer's network at the outset of a ransomware recovery emergency. For more information, see Progent's SentinelOne-powered Extended Detection and Response (XDR) solutions.

Expertise with Horizon3.ai's NodeZero Penetration Testing Solutions
NodeZero from Horizon3.ai is a cutting-edge penetration test (pentest) product family that supports continuous, concurrent, programmable assessment of your network to help you uncover, prioritize, remediate, and verify security vulnerabilities before threat actors can exploit them. NodeZero pentests can insert so-called tripwires like fake files or credentials to find out when your network is currently being targeted along key attack paths. Tripwires provide sufficient information to make it possible to take action quickly with your SIEM tools and procedures before an assailant can wreak havoc. Progent can provide the expertise of a NodeZero Certified Operator (NCO) who can help you to deploy NodeZero to carry out comprehensive pentests of your network perimeter and your internal IT infrastructure in order to determine your present security posture. Progent's NodeZero experts can also help you to harden your existing network security and can assist you to design and deploy a cohesive cybersecurity ecosystem that simplifies management and provides optimum protection for on-premises, multi-cloud, and perimeter IT resources. To find out additional details about Progent's threat assessment services based on on NodeZero's penetration test products, visit Consulting Services for NodeZero's Penetration Test Products.

Stealth Penetration (PEN) Security Evaluation Services
Stealth intrusion checking is an important component of any overall network security plan. Progent's security experts can perform thorough penetration checks without the knowledge of your company's in-house IT resources. Stealth penetration testing uncovers whether current security monitoring systems such as intrusion detection warnings and event history monitoring are correctly configured and actively monitored. Progent can implement continuous autonomous PEN testing to define your internal/external attack surface and to identify ways that exploitable vulnerabilities, improper configurations, stolen credentials, uninstalled patches, and ill-advised IT product defaults can be chained together by hackers into the multi-vector attacks common to the latest versions of ransomware. Learn more about Progent's Stealth Penetration Evaluation Consultants.

Progent's Fixed-price Managed Services for Information Security
Progent's affordable ProSight line of outsourced network management services is intended to provide small and mid-size businesses with enterprise-class support and state-of-the-art technology for all aspects of information assurance. Managed services offered by Progent include:

ProSight Active Security Monitoring: Next Generation Endpoint Protection and Ransomware Recovery
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection solution that utilizes SentinelOne's next generation behavior analysis tools to guard endpoint devices as well as servers and VMs against new malware assaults like ransomware and file-less exploits, which routinely evade legacy signature-based anti-virus products. ProSight Active Security Monitoring safeguards on-premises and cloud resources and provides a single platform to manage the complete malware attack lifecycle including filtering, detection, mitigation, remediation, and forensics. Top features include single-click rollback with Windows Volume Shadow Copy Service (VSS) and automatic system-wide immunization against newly discovered attacks. Progent is a certified SentinelOne Partner. Learn more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware defense powered by SentinelOne technology.

ProSight Enhanced Security Protection (ESP): Unified Physical and Virtual Endpoint Security
Progent's ProSight Enhanced Security Protection managed services offer economical in-depth protection for physical servers and VMs, desktops, mobile devices, and Exchange Server. ProSight ESP utilizes contextual security and advanced machine learning for continuously monitoring and reacting to security assaults from all vectors. ProSight ESP provides two-way firewall protection, intrusion alarms, endpoint control, and web filtering via leading-edge tools packaged within a single agent managed from a unified console. Progent's security and virtualization consultants can assist your business to design and implement a ProSight ESP deployment that meets your company's specific needs and that allows you prove compliance with government and industry data security regulations. Progent will help you define and implement policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alarms that call for immediate action. Progent can also assist your company to set up and test a backup and restore system such as ProSight Data Protection Services so you can get back in business rapidly from a destructive security attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint security and Microsoft Exchange email filtering.

ProSight Data Protection Services: Managed Cloud Backup
Progent has partnered with advanced backup/restore technology companies to produce ProSight Data Protection Services, a family of subscription-based offerings that provide backup-as-a-service. All ProSight DPS products manage and monitor your data backup processes and allow non-disruptive backup and fast restoration of vital files/folders, applications, images, and Hyper-V and VMware virtual machines. ProSight DPS helps your business recover from data loss caused by hardware breakdown, natural calamities, fire, malware like ransomware, user mistakes, ill-intentioned employees, or software glitches. Managed backup services in the ProSight Data Protection selection include ProSight Altaro VM Backup with immutable cloud storage, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight DPS ECHO Backup using Barracuda purpose-built hardware, and ProSight MSP360 Hybrid Backup. Your Progent service representative can assist you to determine which of these fully managed backup services are most appropriate for your network.

ProSight Email Guard: Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's spam and virus filtering service that uses the infrastructure of leading information security companies to provide web-based management and world-class protection for your email traffic. The hybrid structure of Email Guard integrates a Cloud Protection Layer with an on-premises gateway appliance to offer complete protection against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-borne threats. Email Guard's cloud filter serves as a first line of defense and blocks most unwanted email from making it to your security perimeter. This decreases your exposure to inbound attacks and saves system bandwidth and storage space. Email Guard's onsite security gateway appliance provides a deeper layer of analysis for inbound email. For outgoing email, the local security gateway offers AV and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The local security gateway can also assist Microsoft Exchange Server to track and safeguard internal email traffic that originates and ends within your corporate firewall. For more details, see ProSight Email Guard spam and content filtering.

ProSight Duo MFA: Two-factor Authentication Services
Progent's Duo MFA service plans incorporate Cisco's Duo technology to defend against compromised passwords through the use of two-factor authentication (2FA). Duo supports one-tap identity confirmation on Apple iOS, Android, and other out-of-band devices. Using 2FA, when you log into a secured online account and give your password you are asked to confirm your identity on a device that only you have and that is accessed using a different network channel. A broad selection of devices can be used as this added means of ID validation such as an iPhone or Android or wearable, a hardware/software token, a landline telephone, etc. You may designate several verification devices. For details about Duo two-factor identity authentication services, see Cisco Duo MFA two-factor authentication services for remote workers.

ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
With Progent's ProSight Virtual Hosting service, a small or mid-size business can have its critical servers and apps hosted in a secure Tier III data center on a high-performance virtual host configured and maintained by Progent's IT support professionals. With the ProSight Virtual Hosting model, the customer retains ownership of the data, the operating system software, and the applications. Because the environment is virtualized, it can be moved easily to a different hardware solution without a lengthy and technically risky reinstallation procedure. With ProSight Virtual Hosting, you are not tied a single hosting provider. Find out more about ProSight Virtual Hosting services.

ProSight IT Asset Management: Infrastructure Documentation and Password Management
Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to capture, update, retrieve and safeguard data about your network infrastructure, procedures, applications, and services. You can instantly find passwords or IP addresses and be alerted automatically about impending expirations of SSLs or domains and warranties. By cleaning up and managing your network documentation, you can eliminate up to 50% of time spent looking for critical information about your IT network. ProSight IT Asset Management includes a common repository for holding and collaborating on all documents required for managing your network infrastructure like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports advanced automation for collecting and relating IT data. Whether you're planning enhancements, performing maintenance, or responding to a crisis, ProSight IT Asset Management delivers the information you need the instant you need it. Learn more about ProSight IT Asset Management service.

Specialized Security Services Available from Progent
Progent's seasoned engineers offer world-class support in key areas of network protection such as:

Vulnerability Evaluation and Compliance Assessment
Progent offers expertise with security auditing tools like Microsoft Baseline Security Analyzer and LANguard for conducting a set of automatic system scans to uncover possible security holes. Progent has broad skills with testing tools and can assist you to analyze audit reports and respond appropriately. Progent's certified security engineers also can perform web application validation and can perform expert evaluation of enterprise-wide security to determine your organization's compliance with key industry security specifications including FISMA, NIST, and ISO. Also, Progent can assess the effectiveness of your wireless protection covering in-place wireless equipment as well as mobile devices. Read the details about Progent's Security Vulnerability Audits and Compliance Testing.

Cisco Network Security, PIX and ASA Firewall, Virtual Private Network (VPN), Aironet and Meraki Wi-Fi Support
Progent's Cisco Certified Internetwork Experts and Cisco Certified Network Professionals can provide world-class consulting services for Cisco's entire family of security and Virtual Private Network (VPN) products including PIX 500 Series Firewalls and ASA 5500 Series Firewalls, the Catalyst FWSM, secure broadband and integrated services routers, Aironet wireless access points and bridges, Cisco Meraki cloud-managed access points, and Catalyst family switches. Get more details concerning Cisco Protection, Virtual Private Network and Wireless Expertise.

Other Firewall and VPN Solutions
As well as supporting a broad array of network security solutions available from Microsoft and Cisco, Progent offers businesses of any size top-level engineering services for security products from other major firewall and VPN suppliers. Progent's engineers can provide:

• Palo Alto Networks PA-Series Firewalls Support
• Check Point Software Expertise
• Barracuda CloudGen Firewall Experts
• WatchGuard Technologies Inc Help
• Juniper Networks Deployment and Support
• SonicWall Inc. Consulting
• Fortinet FortiGate Firewall Consultants
• Symantec Corp Engineering Services

Get more information about Progent's Certified Information Security Manager (CISM) Security Support Expertise.

CISSP Security Consulting Expertise
Progent's CISSP experts are security specialists who have been awarded CISSP accreditation through verified experience, rigorous study, and exhaustive examination. CISSP Certification indicates mastery of an international standard for IT security. American National Standards Institute has granted the CISSP credential official recognition in the field of IT security under ISO/IEC 17024. Areas of knowledge covered within CISSP include security administration practices, security design and models, access control systems, applications development security, operations security, physical security, encryption, telecommunications, Internet security, and business continuity planning.

Find out additional information concerning Progent's CISSP Support Services.

CISSP-ISSAP Certified Consultants for Secure System Architecture
Progent's ISSAP Certified security consultants have earned ISSAP certification as a result of rigorous examination and substantial experience. field experience with network security design. ISSAP consultants have acquired in-depth knowledge of access control systems and techniques, telecommunications and network infrastructure protection, cryptography, requirements analysis, business continuity planning (BCP) and disaster recovery, and physical security integration. Progent's ISSAP-premier security experts can assist your business with all aspects of secure network architecture.

Get more details concerning Progent's ISSAP Certified Secure Network Architecture Consulting Services.

CISSP-ISSEP Premier Security Engineering Experts
Cybersecurity consultants with CISSP-ISSEP (Information Systems Security Engineering Professional) certification have shown their ability to provide large organizations with the services expected of a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior cybersecurity analyst. Progent offers the skills of a certified CISSP-ISSEP cybersecurity consultant to assist your enterprise to follow current system security engineering theory and processes in system development, evaluate system security designs according to security engineering best practices, produce cohesive system designs that incorporate compliant cybersecurity mechanisms for all critical system functions, define efficient configuration strategies to deliver operational security, perform in-depth risk analysis, and recommend practical security models that balance your operational goals with your company's tolerance for risk.

Learn more about Progent's CISSP-ISSEP Cybersecurity Engineering Consulting.

CISA Security Auditor Professional Services
The CISA credential is an important achievement that represents expertise in IS security auditing. Certified by ANSI, the CISA credential requires that consultants undergo a comprehensive test administered by the ISACA international professional association. Progent can provide the expertise of a CISA-Premier security audit consultant able to help companies in the fields of information systems audit process, IT governance, network assets and architecture lifecycle, information technology support, protecting data resources, and business continuity planning.

Get additional information concerning Progent's Certified Information Systems Auditor Consulting Services.

CRISC-certified Risk Mitigation Specialists
The Certified in Risk and Information Systems Control (CRISC) program was initiated by ISACA in 2010 to verify an IT professional's skills to design, deploy, and maintain IS controls to mitigate network risk. Progent offers the services of a CRISC-certified engineer to help your company to create and carry out a workplace continuity or disaster recovery plan that follows industry best practices promoted by CRISC and geared to match your company's risk tolerance, business goals, and budgetary guidelines. Progent's network risk mitigation services are a good fit the services available from Progent's CISA-Premier security engineers for objectively assessing your IS management design and with the expertise of Progent's CISM consultants for implementing company-wide security policies.

Get the details concerning Progent's CRISC-certified Risk Management Expertise.

Global Information Assurance Certification Professional Services
GIAC (Global Information Assurance Certification) was established in 1999 to certify the knowledge of computer security engineers. GIAC's mission is to assure that a certified professional has the skills appropriate to provide services in critical categories of network, data, and application security. GIAC accreditations are acknowledged by companies and government organizations throughout the world including U.S. National Security Agency. Progent offers the expertise of GIAC certified security engineers for any of the security capabilities addressed within GIAC accreditation topics such as auditing IT infrastructure, security incident response, intrusion detection, web application security, and SIEM solutions.

Find out more information about Progent's GIAC Information Assurance Services.

Get in Touch with Progent for Computer Security Consulting Services
If your organization is located in Santa Cruz California and you want computer security expertise, telephone Progent at 800-993-9400 or see Contact Progent.