For fast online help with network security problems, businesses in San Rafael California have access to high-level troubleshooting from Progent's certified security engineers. Progent's remote support staff is ready to offer efficient and affordable help with security crises that are impacting the productivity of your network. Progent's security consultants are premier to provide help for systems based on Windows, Linux, macOS and OS X, and popular derivatives of UNIX. Progent can deliver advanced help for critical security and restoration solutions such as AI-based End Point Protection and Response, MDR (Managed Detection and Response), complete system restoration validation, immutable backup, and off-premises backup. Progent's broad selection of services covers firewall technology, email security, secure system infrastructure, and disaster recovery planning. Progent's technical support staff has earned the industry's top security credentials including GIAC and Information System Security Architecture Professional.

Progent offers online security assistance on a per-minute model without minimum minutes and without additional fees for setup or off-hour service. By billing by the minute and by delivering world-class support, Progent's billing policy keeps expenses under control and avoids situations where simple fixes turn into major charges.

Ransomware Hot Line: 800-462-8800
Ransomware needs time to work its way across a target network. For this reason, ransomware assaults are commonly unleashed on weekends and late at night, when IT staff are likely to take longer to recognize a penetration and are less able to mount a rapid and coordinated defense. The more lateral progress ransomware is able to manage inside a target's network, the longer it will require to restore core IT services and scrambled files and the more data can be stolen and posted to the dark web. Progent's Ransomware Hot Line is designed to guide organizations to complete the time-critical first phase in responding to a ransomware attack by stopping the bleeding. Progent's remote ransomware engineers can assist you to identify and isolate infected devices and guard undamaged assets from being penetrated. If your network has been breached by any strain of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.

Our System Has Been Attacked: What Do We Do Now?
Network Security ConsultantsIn case your business is now experiencing a security emergency other than ransomware, go to Progent's Emergency Online Technical Help to see how to receive immediate help. Progent has a team of certified network security experts who can provide remote and onsite support that includes containment, mitigation, restoration, forensics, and enhancement of your cybersecurity profile to guard against future attacks.

For businesses who have planned in advance for a security breach, the formal incident handling model outlined by GIAC is Progent's preferred method of reacting to a serious security attack.

Introduction to Security Services
Coordinating data protection plus preparation for recovering vital information and functions following an attack requires an on-going effort involving a variety of technologies and processes. Progent's security engineers can help your organization at any level in your efforts to protect your information network, from security evaluation to creating a complete security strategy. Some areas supported by Progent's experts include Security Planning and Prevention, Data Recovery and Security Forensics, and Managed Filtering of Email-Based Threats.

Planning and Implementing Protected Networks
Any business should have a thoroughly considered security plan that incorporates both proactive and responsive activity. The pre-attack plan is a set of steps that works to minimize security gaps. The reactive plan defines procedures to help security personnel to evaluate the damage resulting from an attack, repair the damage, record the event, and revive network activity as soon as feasible. Progent can advise you how to build protection into your business operations. Progent can configure auditing utilities, define and build a secure computer architecture, and propose processes and policies that will optimize the protection of your network. Progent's security professionals are ready to help you to set up a firewall, deploy safe offsite connectivity to e-mail and information, and install an effective virtual private network.

If you are interested in an economical option for outsourcing your security administration, Progent's 24x7 Monitoring Services include automated online system monitoring and fast resolution of emergencies.

Hybrid Cloud Solutions
Progent can assist your company you to design, implement, administer and repair enterprise hybrid cloud solutions that combine local and cloud hosted infrastructure and that are compliant with government and industry data security standards. (Find out about Progent's Microsoft 365 integration with on-premises Exchange, Azure enterprise hybrid cloud integration, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud Platform planning and integration expertise.)

Data Restoration and Security Forensics
Progent has expertise in recovering networks and devices that have been hacked, are in question, or have ceased to function following a security attack. Progent can help assess the losses resulting from the attack, return your company to normal business operations, and recover data lost owing to the assault. Progent's certified engineers can also manage a comprehensive failure evaluation by examining event logs and utilizing a variety of proven forensics tools. Progent's background with security issues reduces your downtime and allows Progent to recommend efficient ways to avoid or mitigate new assaults.

Ransomware Removal and Restoration Consulting
Progent offers the help of seasoned ransomware recovery experts with the knowledge to rebuild a network that has suffered an attack by a ransomware virus such as Ryuk, Dharma, NotPetya, or Locky. For more information, visit ransomware cleanup and recovery consulting.

Work-from-Home Cybersecurity Consulting
Work-from-Home staff members typically utilize their personal devices and usually operate in a unsecured physical area. This increases their vulnerability to malware threats and requires judicious deployment of firewalls, anti-malware tools, multi-factor authentication, remote endpoint monitoring, extensive user education, and the creation of security policies based on leading practices. Progent's veteran group of at-home workforce solutions consultants can help your business to plan, implement and maintain a compliant security solution that protects critical IT assets in networks that incorporate remote workers and hybrid workers.

Patch Management Services
Progent's support services for patch management provide businesses of all sizes a flexible and affordable solution for assessing, validating, scheduling, implementing, and documenting software and firmware updates to your dynamic information network. In addition to maximizing the protection and reliability of your IT environment, Progent's patch management services free up time for your in-house IT staff to concentrate on line-of-business projects and tasks that derive maximum business value from your information network. Learn more about Progent's patch management support services.

Extended Detection and Response (XDR) Based on SentinelOne
SentinelOne's Singularity product family is a subscription-based, cloud-centered threat management platform that includes AI algorithms and expert services to provide comprehensive endpoint detection and response (Singularity EDR) and extended detection and response (Singularity XDR). SentinelOne's low-profile agents can be installed in a few minutes to defend popular endpoints against increasingly sophisticated threats such as ransomware, familiar and new malware, trojan viruses, hacking tools, RAM exploits, malicious scripts, destructive macros, and living-off-the-land (LotL) attacks. Progent is a certified SentinelOne Partner and reseller and oversees thousands of endpoints protected by SentinelOne technology. SentinelOne is invariably the initial EDR response software activated by Progent to gain control and visibility of a customer's system at the outset of a ransomware recovery emergency. For additional details, refer to Progent's SentinelOne-based Extended Detection and Response (XDR) consulting.

Support for Horizon3.ai's NodeZero Pentest Products
NodeZero from Horizon3.ai is a cutting-edge penetration test (pentest) product family that supports continuous, simultaneous, programmable testing of your internal and perimeter network so you can expose, prioritize, remediate, and confirm security weaknesses before threat actors can exploit them. NodeZero pentests can insert decoys called tripwires like bogus credentials to detect whether your environment is being probed across common attack vectors. Tripwires generate enough detail to allow you to take action promptly with your incident response workflows before an attacker can do serious damage. Progent offers the support of a NodeZero Certified Operator who can help you to deploy NodeZero to perform thorough penetration tests of your perimeter and your internal network in order to evaluate your current security posture. Progent can also help you to harden your network security and can help you to plan and implement a unified cybersecurity strategy that simplifies management and provides optimum cyber defense for on-prem, cloud-based, and perimeter IT resources. To learn additional details about Progent's vulnerability analysis services based on on NodeZero's pentest platform, see Consulting Support for NodeZero's Pentest Products.

Stealth Penetration Security Testing Services
Stealth penetration testing is an important component of any overall IT system security strategy. Progent's security professionals can run thorough penetration checks without the knowledge of your company's internal network support resources. Unannounced penetration testing uncovers whether current security monitoring tools such as intrusion detection alerts and event log monitoring are correctly configured and consistently monitored. Progent can implement continuous automatic penetration testing to define your internal/external attack surface and to identify ways that vulnerabilities, improper configurations, stolen credentials, uninstalled patches, and unsound IT product defaults can be chained together by hackers into the multi-vector attacks common to modern variants of ransomware. Learn more about Progent's Stealth Penetration Assessment Services.

Progent's Fixed-price Managed Services for Information Security
Progent's low-cost ProSight line of network management outsourcing services is designed to provide small and mid-size businesses with enterprise-class support and cutting-edge technology for all aspects of information assurance. ProSight managed services offered by Progent include:

ProSight Active Security Monitoring: Endpoint Protection and Ransomware Recovery
ProSight Active Security Monitoring is an endpoint protection solution that utilizes SentinelOne's cutting edge behavior-based machine learning tools to guard endpoint devices as well as servers and VMs against new malware attacks like ransomware and file-less exploits, which routinely escape traditional signature-matching AV products. ProSight ASM protects on-premises and cloud-based resources and offers a single platform to address the complete threat lifecycle including blocking, identification, mitigation, cleanup, and forensics. Top capabilities include single-click rollback with Windows Volume Shadow Copy Service and automatic network-wide immunization against newly discovered threats. Progent is a certified SentinelOne Partner. Read more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense powered by SentinelOne technology.

ProSight Enhanced Security Protection (ESP): Unified Endpoint Protection
ProSight Enhanced Security Protection services offer ultra-affordable in-depth security for physical servers and virtual machines, desktops, mobile devices, and Microsoft Exchange. ProSight ESP utilizes adaptive security and advanced machine learning for round-the-clock monitoring and reacting to cyber assaults from all attack vectors. ProSight ESP provides two-way firewall protection, intrusion alerts, device management, and web filtering through cutting-edge technologies incorporated within a single agent accessible from a single control. Progent's data protection and virtualization consultants can help you to design and implement a ProSight ESP environment that meets your organization's specific requirements and that allows you demonstrate compliance with government and industry data security standards. Progent will help you specify and implement policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alerts that require immediate attention. Progent can also help you to set up and test a backup and restore solution such as ProSight Data Protection Services (DPS) so you can recover quickly from a potentially disastrous cyber attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint security and Microsoft Exchange filtering.

ProSight DPS: Managed Backup and Recovery
Progent has partnered with leading backup technology vendors to create ProSight Data Protection Services, a portfolio of subscription-based offerings that provide backup-as-a-service. All ProSight DPS products manage and monitor your backup operations and enable transparent backup and fast recovery of vital files/folders, applications, images, and VMs. ProSight DPS lets your business protect against data loss resulting from hardware failures, natural disasters, fire, cyber attacks like ransomware, human error, malicious employees, or application glitches. Managed services in the ProSight DPS product line include ProSight Altaro VM Backup with immutable cloud storage, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight DPS ECHO Backup based on Barracuda purpose-built hardware, and ProSight DPS MSP360 Cloud and On-prem Backup. Your Progent service representative can help you to determine which of these managed backup services are most appropriate for your IT environment.

ProSight Email Guard: Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's spam filtering and email encryption service that incorporates the technology of top data security vendors to provide web-based management and world-class security for your inbound and outbound email. The powerful architecture of Progent's Email Guard managed service combines cloud-based filtering with an on-premises security gateway device to provide complete protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-based threats. The cloud filter acts as a preliminary barricade and keeps the vast majority of threats from reaching your security perimeter. This decreases your vulnerability to inbound threats and conserves system bandwidth and storage space. Email Guard's on-premises gateway device provides a deeper level of analysis for inbound email. For outbound email, the local gateway offers AV and anti-spam protection, protection against data leaks, and email encryption. The onsite security gateway can also help Exchange Server to monitor and protect internal email that stays within your security perimeter. For more details, visit Email Guard spam and content filtering.

ProSight Duo MFA: Two-factor Authentication Services
Progent's Duo MFA managed services utilize Cisco's Duo cloud technology to protect against stolen passwords by using two-factor authentication. Duo enables single-tap identity confirmation on Apple iOS, Android, and other out-of-band devices. Using 2FA, when you sign into a protected online account and enter your password you are requested to verify your identity via a device that only you possess and that uses a different ("out-of-band") network channel. A broad range of devices can be used for this second means of authentication such as an iPhone or Android or wearable, a hardware token, a landline phone, etc. You can designate multiple validation devices. For details about Duo two-factor identity validation services, see Duo MFA two-factor authentication services for an at-home workforce.

ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
With Progent's ProSight Virtual Hosting service, a small or mid-size business can have its critical servers and applications hosted in a protected Tier III data center on a high-performance virtual host configured and managed by Progent's IT support experts. With the ProSight Virtual Hosting model, the client retains ownership of the data, the operating system platforms, and the apps. Since the system is virtualized, it can be moved easily to an alternate hosting environment without a lengthy and technically risky configuration procedure. With ProSight Virtual Hosting, you are not tied one hosting service. Find out more about ProSight Virtual Hosting services.

ProSight IT Asset Management: IT Documentation and Password Management
Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to capture, update, retrieve and safeguard data about your network infrastructure, procedures, business apps, and services. You can quickly locate passwords or serial numbers and be warned about upcoming expirations of SSLs or domains. By cleaning up and managing your network documentation, you can save as much as half of time thrown away trying to find critical information about your network. ProSight IT Asset Management includes a centralized location for storing and sharing all documents required for managing your network infrastructure such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers a high level of automation for gathering and associating IT information. Whether you're planning enhancements, doing regular maintenance, or responding to a crisis, ProSight IT Asset Management delivers the knowledge you require the instant you need it. Find out more about ProSight IT Asset Management service.

Special Security Services Available from Progent
Progent's veteran engineers offer world-class consulting support in vital areas of network protection including:

Security Vulnerability Evaluation and Security Compliance Testing
Progent provides experience with security evaluation tools such as Microsoft Baseline Security Analyzer and LANguard for conducting a variety of comprehensive network tests to identify possible security holes. Progent has extensive skills with scanning utilities and can assist you to understand audit results and react efficiently. Progent's certified security engineers also offer web software validation and can perform thorough assessments of enterprise-wide security to determine your company's compliance with important global security standards such as HIPAA, PCI, and ISO. In addition, Progent can assess the strength of your wireless protection covering stationary wireless equipment as well as portable handsets. Get additional details about Progent's Security Vulnerability Audits and Security Compliance Testing.

Cisco Security, PIX and ASA Firewall, Virtual Private Network, Aironet and Meraki Wireless Consulting
Progent's Cisco CCIE engineers and Cisco Certified Network Professionals can provide world-class consulting support for Cisco's complete range of security and VPN technologies such as PIX 500 Series Firewalls and ASA 5500 Firewalls, Catalyst FWSM, secure high-speed and integrated services routers, Aironet wireless access points and bridges, Meraki cloud-managed access points, and Catalyst switches. Learn more information concerning Cisco Protection, Virtual Private Network and Wireless Consulting.

Additional Firewall and VPN Consulting Services
As well as supporting a broad array of network security technologies from Microsoft and Cisco, Progent can provide organizations of all sizes top-level support for solutions from other popular firewall and Virtual Private Network vendors. Progent's engineers offer:

Certified Information Security Manager (CISM) Security Consulting Services
Certified Information Security Manager Experts for San Rafael CaliforniaCISM defines the basic skills and international standards of performance that IT security managers are required to achieve. It provides executive management the confidence that those who have been awarded their CISM possess the background and knowledge to offer effective security management and consulting support. Progent can provide a CISM-certified support professional to help your enterprise in key security disciplines including information security governance, vulnerability management, information security process control, and crisis response support.

Read additional information about Progent's Certified Information Security Manager (CISM) Security Support Expertise.

CISSP Security Support Services
CISSP Certified Network Security Experts for San Rafael CaliforniaProgent's CISSP experts are security engineers who have been awarded CISSP status through demonstrated experience, extensive study, and formal testing. CISSP Certification recognizes mastery of an international standard for information security. ANSI has given the CISSP credential accreditation in the area of IT security under ISO/IEC 17024. Areas of knowledge covered within CISSP include security management practices, security design and test systems, access permission systems, applications development security, operations security, physical security, encryption, communications, Internet security, and disaster recovery planning.

Learn additional information concerning Progent's Certified Information Systems Security Professionals (CISSP) Consulting Services.

CISSP-ISSAP Certified Consultants for Secure System Architecture
CISSP CISSP-ISSAP Cybersecurity Architecture Consultants for San Rafael CaliforniaProgent's ISSAP Premier security experts are specialists who have been awarded ISSAP status as a result of thorough examination and significant experience. field experience with network security architecture. ISSAP security experts have acquired in-depth knowledge of access management mechanisms and techniques, telecommunications and network protection, cryptography, requirements analysis, business continuity and disaster recovery planning (DRP), and physical security. Progent's ISSAP-premier security specialists can help your company with all aspects of architecture security.

Learn more information about Progent's ISSAP Certified Protected IT Infrastructure Consulting Support.

CISSP-ISSEP Certified Security Engineering Consultants
CISSP-ISSEP certified Cybersecurity ExpertsCybersecurity consultants with CISSP-ISSEP (Information Systems Security Engineering Professional) certification have demonstrated their ability to provide large organizations with the expertise associated with a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior security analyst. Progent offers the skills of a certified CISSP-ISSEP network security expert to help your enterprise to utilize modern system security engineering principles and processes in system development, evaluate system security designs based on security engineering best practices, produce viable system designs that include compliant cybersecurity mechanisms for all key system functions, define effective design and configuration strategies to deliver protection for operations, perform comprehensive risk analysis, and recommend practical cybersecurity solutions that balance your operational goals with your organization's tolerance for risk.

Learn more about Progent's CISSP-ISSEP Cybersecurity Engineering Consulting.

CISA Security Auditor Consulting Expertise
Certified Information Systems Auditor Engineers for San Rafael CaliforniaThe Certified Information Systems Auditor accreditation is a globally recognized qualification that indicates expertise in IS security audit and control. Certified by ANSI, the CISA credential has consultants pass an extensive test overseen by the ISACA international professional group. Progent offers the expertise of a CISA-Premier security audit consultant able to assist businesses in the fields of information systems audit services, IT enforcement, systems and architecture lifecycle, IT service delivery, protecting data resources, and disaster recovery preparedness.

Find out additional information concerning Progent's Certified Information Systems Auditor (CISA) Consulting Expertise.

CRISC-certified Risk Mitigation Specialists
CRISC Network Risk Experts for San Rafael CaliforniaThe Certified in Risk and Information Systems Control (CRISC) certification program was initiated by ISACA to validate a consultant's skills to design, deploy, and maintain IS controls to reduce risk. Progent offers the services of a CRISC-certified engineer to assist your company to develop and carry out a business continuity strategy that follows leading practices promoted by CRISC and geared to align with your organization's risk tolerance, business goals, and IT budget. Progent's network risk management expertise is a good fit the services provided by Progent's CISA-Premier security engineers for objectively assessing your IS management design and with the expertise of Progent's CISM-certified experts for designing company-wide security policies and procedures.

Find out more information about Progent's CRISC Risk Management Consulting.

Global Information Assurance Certification Support Services
Security Experts with GIAC Certification for San Rafael CaliforniaGlobal Information Assurance Certification was founded in 1999 to certify the knowledge of computer security professionals. GIAC's mission is to assure that a certified professional possesses the skills necessary to provide support in vital areas of network, data, and application software security. GIAC certifications are recognized by companies and government organizations all over the world including U.S. NSA. Progent can provide the support of GIAC certified security engineers for any of the security disciplines covered within GIAC certification programs including assessing security systems, security incident handling, traffic analysis, web-based services security, and SIEM solutions.

Read more details about Progent's GIAC Information Assurance Services.

Depend on Progent for Network Security Help
If your business is situated in San Rafael California and you're looking for network security help, call Progent at 800-993-9400 or go to Contact Progent.


© 2002-2026 Progent Corporation. All rights reserved.