Security and Compliance and Information Assurance Expertise

To get fast remote help with computer security issues, companies in San Jose California can find world-class support by contacting Progent's certified security professionals. Progent's remote support staff is available to offer efficient and economical assistance with security crises that threaten the productivity of your information system. Progent's accredited consultants are premier to provide help for systems based on Microsoft, Linux, macOS and OS X, and major derivatives of UNIX. Progent can deliver expert support for critical cybersecurity and restoration solutions like AI-driven End Point Protection and Response, Managed Detection and Response, full system restoration validation, immutable backup, and off-premises backup. Progent's wide selection of consulting services covers firewall expertise, email security, protected network design, and disaster recovery planning. Progent's support team has been awarded the world's top security certifications including CISM and CISSP.

Progent offers online security help on a per-minute model without minimum minutes and no additional charges for setup or after hours support. By billing per minute and by providing world-class expertise, Progent's billing structure keeps costs under control and eliminates situations where quick solutions turn into big expenses.

Ransomware Hot Line: 800-462-8800
Ransomware needs time to steal its way through a network. Because of this, ransomware attacks are typically launched on weekends and at night, when support staff may take longer to recognize a penetration and are less able to mount a rapid and coordinated defense. The more lateral movement ransomware can make within a victim's system, the more time it will require to restore basic operations and damaged files and the more information can be exfiltrated to the dark web. Progent's Ransomware Hot Line is designed to guide you to take the urgent first steps in mitigating a ransomware assault by containing the malware. Progent's remote ransomware experts can assist you to locate and quarantine infected servers and endpoints and guard clean resources from being penetrated. If your system has been breached by any version of ransomware, act fast. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

Our Network Has Been Attacked: What Should We Do?
In case your network is currently fighting a network security crisis other than ransomware, go to Progent's Urgent Remote Network Support to see how to receive immediate help. Progent maintains a pool of certified cybersecurity specialists who can provide remote and onsite support that includes threat containment, mitigation, recovery, forensics, and hardening of your cybersecurity posture to guard against future attacks.

For businesses who have planned beforehand for being hacked, the formal incident handling model promoted by GIAC (Global Information Assurance Certification) is Progent's recommended method of reacting to a major security attack.

Overview of Progent's Security Support Services
Coordinating data security as well as staying ready for restoring vital data and functions after a security breach requires a continual process involving a variety of tools and processes. Progent's certified experts can assist your business at all levels in your efforts to safeguard your information system, from security evaluation to creating a comprehensive security program. Important areas supported by Progent's security consultants include Security Planning and Prevention, Information Recovery and Security Forensics, and Outsourced Protection from Email-Based Threats.

Planning and Building Secure Environments
Every organization ought to have a carefully thought out security strategy that incorporates both proactive and reactive steps. The proactive strategy is a set of steps that works to reduce security gaps. The reactive plan defines procedures to help IT staff to evaluate the losses caused by a breach, repair the damage, document the experience, and revive business functions as soon as possible. Progent can advise you how to incorporate protection into your business operations. Progent can configure auditing software, create and implement a safe IT architecture, and propose procedures and policies that will maximize the protection of your computing environment. Progent's security professionals are available to assist you to configure a firewall, deploy protected remote access to e-mail and data, and configure an effective VPN.

If you are looking for an economical option for outsourcing your security management, Progent's Round-the-clock Network Support Options include non-stop online system monitoring and immediate resolution of problems.

Hybrid Cloud Solutions
Progent can assist your IT team you to design, implement, administer and troubleshoot enterprise hybrid cloud solutions that include local and cloud infrastructure and that are compliant with government and industry data security standards. (Find out about Progent's Microsoft 365 Exchange Online integration with on-premises Exchange deployments, Azure enterprise hybrid cloud integration, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud integration expertise.)

System Restoration and Security Forensics
Progent offers skill in recovering systems and servers that have been hacked, are suspect, or have ceased to function following a security penetration. Progent can show you how to determine the damage caused by the breach, restore ordinary functions, and retrieve information lost as a result of the event. Progent's security specialists can also perform a comprehensive forensic analysis by going over event logs and utilizing a variety of proven forensics techniques. Progent's background with security problems minimizes your off-air time and permits Progent to recommend efficient strategies to prevent or contain new assaults.

Ransomware Cleanup and Recovery Consulting
Progent offers the help of experienced ransomware recovery consultants with the skills to reconstruct an IT network victimized by a ransomware virus like Ryuk, Dharma, NotPetya, or Locky. To learn more, see ransomware cleanup and restoration services.

Work-from-Home (WFH) Cybersecurity Expertise
At-home workers typically utilize their own devices and often operate in a unsecured physical environment. This situation increases their vulnerability to cyber threats and calls for careful configuration of corporate firewalls, anti-malware tools, MFA-based identity verification, remote endpoint monitoring, thorough user education, and the development of policies based on leading practices. Progent's seasoned roster of telecommuter solutions consultants can help your business to design, configure and maintain a compliant cybersecurity solution that protects critical information resources in environments that include remote workers as well as hybrid workers.

Software/Firmware Update Management Services
Progent's managed services for patch management provide organizations of any size a versatile and affordable alternative for evaluating, testing, scheduling, applying, and documenting updates to your dynamic IT system. In addition to maximizing the protection and reliability of your IT environment, Progent's patch management services free up time for your IT team to concentrate on more strategic projects and tasks that derive maximum business value from your network. Learn more about Progent's software/firmware update management services.

Extended Detection and Response (XDR) Powered by SentinelOne
SentinelOne's Singularity product line is a subscription-based, cloud-centered cyberthreat management platform that includes AI algorithms and professional services to provide enterprise-class endpoint detection and response (Singularity EDR) and extended detection and response (Singularity XDR). SentinelOne's low-profile agents can be loaded in minutes to defend endpoints against increasingly sophisticated cyberthreats including ransomware, familiar and zero-day malware, trojan viruses, hacking tool sets, memory exploits, script misuse, invasive macros, and living-off-the-land attacks. Progent is a certified SentinelOne Partner and reseller and manages thousands of endpoints protected by SentinelOne technology. SentinelOne Singularity is invariably the first EDR response tool deployed by Progent to provide control and visibility of a client's network at the outset of a ransomware recovery emergency. For more information, see Progent's SentinelOne-based Extended Detection and Response (XDR) expertise.

Consulting Services for Horizon3.ai's NodeZero PEN Testing Platform
NodeZero from Horizon3.ai is a cutting-edge penetration test (pentest) product family that supports repeated, simultaneous, automated testing of your network to help you find, prioritize, remediate, and verify cybersecurity vulnerabilities before threat actors can exploit them. NodeZero pentests can insert so-called tripwires like bogus credentials to find out whether your system is under attack along various attack vectors. Tripwires generate enough detail to allow you to take action promptly with your SIEM workflows before an attacker can do serious damage. Progent offers the expertise of a NodeZero Certified Operator who can assist you to deploy NodeZero to perform thorough penetration tests of your perimeter and your internal IT infrastructure so you can determine your present security posture. Progent's NodeZero experts can also assist you to harden your existing network security and can help you to plan and implement a cohesive cybersecurity ecosystem that simplifies management and provides optimum cyber defense for on-premises, multi-cloud, and perimeter IT assets. To find out additional details about Progent's vulnerability analysis services powered by on NodeZero's pentest platform, visit Consulting Support for NodeZero's PEN Test Platform.

Stealth Penetration Security Evaluation Services
Stealth penetration testing is a key component of any comprehensive IT system security plan. Progent's security experts can run thorough penetration tests without the knowledge of your company's in-house IT resources. Unannounced penetration testing uncovers whether existing security defense systems such as intrusion detection alerts and event history monitoring are properly set up and consistently monitored. Progent can provide continuous autonomous PEN testing to define your internal/external attack surface and to detect ways that exploitable vulnerabilities, improper configurations, harvested credentials, missing patches, and unsound product defaults can be combined by threat actors into the multi-front attacks typical of the latest variants of ransomware. Learn more about Progent's Stealth PEN Assessment Experts.

Progent's Low-Cost Managed Services for Information Security
Progent's value-priced ProSight line of outsourced network management services is designed to provide small and mid-size organizations with enterprise-class support and state-of-the-art technology for all facets of information assurance. ProSight managed services offered by Progent include:

ProSight Active Security Monitoring (ASM): Next Generation Endpoint Protection and Ransomware Recovery
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that incorporates SentinelOne's next generation behavior machine learning technology to guard endpoints as well as servers and VMs against new malware assaults like ransomware and email phishing, which routinely escape legacy signature-based anti-virus tools. ProSight Active Security Monitoring safeguards on-premises and cloud resources and offers a unified platform to automate the complete malware attack lifecycle including blocking, identification, containment, remediation, and post-attack forensics. Top features include single-click rollback with Windows Volume Shadow Copy Service (VSS) and real-time system-wide immunization against new threats. Progent is a SentinelOne Partner. Read more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery based on SentinelOne technology.

ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Protection
ProSight Enhanced Security Protection (ESP) services offer affordable multi-layer protection for physical servers and VMs, desktops, mobile devices, and Exchange email. ProSight ESP utilizes adaptive security and advanced machine learning for round-the-clock monitoring and responding to security threats from all attack vectors. ProSight ESP delivers two-way firewall protection, intrusion alarms, device control, and web filtering via leading-edge technologies packaged within one agent accessible from a single control. Progent's data protection and virtualization consultants can assist you to design and implement a ProSight ESP deployment that meets your organization's specific needs and that helps you prove compliance with government and industry data protection regulations. Progent will help you define and implement security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alerts that require urgent attention. Progent can also help you to install and test a backup and restore system like ProSight Data Protection Services (DPS) so you can get back in business rapidly from a potentially disastrous security attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint security and Exchange filtering.

ProSight Data Protection Services: Managed Cloud Backup
Progent has partnered with leading backup/restore technology vendors to produce ProSight Data Protection Services (DPS), a selection of subscription-based offerings that deliver backup-as-a-service (BaaS). All ProSight DPS products automate and track your backup operations and allow transparent backup and fast recovery of critical files/folders, applications, system images, plus VMs. ProSight DPS lets you recover from data loss resulting from hardware breakdown, natural disasters, fire, malware like ransomware, human error, malicious insiders, or application glitches. Managed services in the ProSight DPS family include ProSight DPS Altaro VM Backup with immutable cloud storage, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight DPS ECHO Backup based on Barracuda purpose-built storage, and ProSight DPS MSP360 Cloud and On-prem Backup. Your Progent consultant can assist you to determine which of these fully managed backup services are most appropriate for your network.

ProSight Email Guard: Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's spam filtering and email encryption service that uses the infrastructure of leading data security companies to deliver web-based control and comprehensive security for your inbound and outbound email. The hybrid structure of Progent's Email Guard combines cloud-based filtering with a local gateway appliance to offer advanced defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. Email Guard's Cloud Protection Layer acts as a preliminary barricade and blocks the vast majority of threats from reaching your network firewall. This reduces your exposure to inbound attacks and conserves system bandwidth and storage space. Email Guard's on-premises security gateway appliance provides a deeper level of analysis for incoming email. For outbound email, the local security gateway offers AV and anti-spam protection, protection against data leaks, and email encryption. The on-premises gateway can also help Microsoft Exchange Server to monitor and protect internal email traffic that stays within your security perimeter. For more details, visit ProSight Email Guard spam filtering and data leakage protection.

ProSight Duo MFA: Two-factor Authentication (2FA) Solutions
Progent's Duo authentication services utilize Cisco's Duo cloud technology to defend against compromised passwords by using two-factor authentication (2FA). Duo enables single-tap identity confirmation with Apple iOS, Google Android, and other personal devices. Using 2FA, whenever you sign into a protected online account and give your password you are requested to confirm who you are via a device that only you possess and that is accessed using a different network channel. A wide range of devices can be used as this second means of ID validation such as an iPhone or Android or wearable, a hardware/software token, a landline telephone, etc. You can designate several verification devices. For more information about ProSight Duo two-factor identity authentication services, see Cisco Duo MFA two-factor authentication (2FA) services for an at-home workforce.

ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
With ProSight Virtual Hosting service, a small or mid-size organization can have its critical servers and apps hosted in a protected Tier III data center on a fast virtual host configured and maintained by Progent's IT support professionals. Under the ProSight Virtual Hosting model, the customer retains ownership of the data, the operating system software, and the apps. Since the environment is virtualized, it can be moved easily to a different hardware environment without a time-consuming and difficult reinstallation process. With ProSight Virtual Hosting, you are not locked into one hosting service. Learn more about ProSight Virtual Hosting services.

ProSight IT Asset Management: Infrastructure Documentation and Password Management
Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to capture, update, retrieve and protect data about your network infrastructure, processes, business apps, and services. You can instantly locate passwords or IP addresses and be alerted automatically about impending expirations of SSL certificates or warranties. By cleaning up and organizing your network documentation, you can save up to 50% of time thrown away looking for vital information about your IT network. ProSight IT Asset Management includes a centralized repository for holding and collaborating on all documents related to managing your network infrastructure like standard operating procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for collecting and relating IT information. Whether you're planning enhancements, doing regular maintenance, or responding to a crisis, ProSight IT Asset Management delivers the knowledge you need the instant you need it. Learn more about Progent's ProSight IT Asset Management service.

Specialized Security Services Available from Progent
Progent's security engineers offer world-class support in vital areas of computer protection including:

Security Vulnerability Evaluation and Compliance Testing
Progent offers experience with security evaluation tools like Microsoft Baseline Security Analyzer or LANguard for performing a set of automatic network tests to reveal potential security problems. Progent has extensive experience with these and similar tools and can assist your company to analyze audit reports and respond appropriately. Progent's certified security engineers also can perform web software testing and can perform thorough assessments of corporate-wide security to determine your company's compliance with key global security specifications such as HIPAA, NIST, and ISO. In addition, Progent can assess the strength of your wireless protection covering stationary wireless equipment as well as mobile devices. Get more details concerning Progent's Information Risk Audits and Security Compliance Testing.

Cisco Network Security, PIX Firewall and ASA Firewall, Virtual Private Network (VPN), Aironet and Meraki Wi-Fi Support
Progent's Cisco Certified Internetwork Experts (CCIEs) and Cisco Certified Network Professionals can deliver world-class consulting support for Cisco's entire range of security and VPN solutions such as PIX 500 Firewalls and ASA 5500 Series Firewalls, Catalyst Firewall Services Module, secure high-speed and integrated services (IS) routers, wireless access points and bridges, Meraki cloud-managed Wi-Fi APs, and Catalyst family switches. Read additional information concerning Cisco Security, VPN and Wireless Expertise.

Additional Firewall and Virtual Private Network (VPN) Consulting Services
As well as supporting a broad range of security solutions available from Microsoft and Cisco, Progent offers organizations of any size expert support for security products from other major firewall and Virtual Private Network (VPN) vendors. Progent's consultants offer:

• Palo Alto Networks PA-Series Firewalls Deployment and Support
• Check Point Software Expertise
• Barracuda CloudGen Firewall Consultants
• WatchGuard Technologies Inc Engineering Services
• Juniper/NetScreen Integration
• SonicWall Inc. Support
• Fortinet FortiGate Firewall Configuration Help
• Symantec Corp Technical Assistance

Get more information concerning Progent's CISM Security Support Expertise.

CISSP Security Consulting Services
Progent's CISSP experts are security specialists who have earned CISSP status as a result of verified experience, extensive study, and formal examination. CISSP Certification recognizes mastery of an international standard for information security. ANSI has granted the CISSP credential accreditation in the field of IT security under ISO/IEC 17024. Fields of expertise included under CISSP include security administration procedures, security architecture and models, connection control systems, applications development security, operations security, hardware security, cryptography, telecommunications, network security, and disaster recovery planning.

Read additional details concerning Progent's CISSP Consulting Services.

CISSP-ISSAP Certified Experts for Secure System Infrastructure
Progent's ISSAP Premier cybersecurity experts are specialists who have earned ISSAP accreditation following thorough testing and substantial hands-on work with network security architecture. ISSAP security experts have comprehensive understanding of access control mechanisms and methodologies, telecommunications and network infrastructure security, cryptography, needs evaluation, BCP and disaster recovery planning (DRP), and physical security. Progent's ISSAP-certified security specialists can help your business with all aspects of architecture security.

Learn more information about Progent's ISSAP Certified Secure IT Architecture Engineering Support.

CISSP-ISSEP Premier Security Engineering Experts
Cybersecurity consultants who have earned CISSP-ISSEP (Information Systems Security Engineering Professional) certification have demonstrated their ability to provide large organizations with the expertise associated with a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior cybersecurity analyst. Progent offers the skills of a certified CISSP-ISSEP network security consultant to assist your enterprise to utilize modern system security engineering theory and processes in system development, review system security designs according to security engineering best practices, create cohesive system designs that include compliant security features for all key system functions, develop effective design and configuration strategies to deliver operational security, perform in-depth risk analysis, and recommend realistic cybersecurity models that balance your operational goals with your company's risk tolerance.

Learn more about Progent's CISSP-ISSEP Network Security Engineering Consulting Services.

Certified Information Systems Auditor (CISA) Professional Services
The Certified Information Systems Auditor (CISA) credential is a prestigious qualification that represents expertise in IS security audit and control. Accredited by the American National Standards Institute, the CISA accreditation has consultants undergo an exhaustive examination overseen by the ISACA professional group. Progent offers the services of a CISA-Premier security professional able to assist companies in the areas of information systems audit process, IT governance, systems and architecture planned useful life, IT support, safeguarding information resources, and business continuity preparedness.

Read more details concerning Progent's Certified Information Systems Auditor (CISA) Consulting Services.

CRISC IT Risk Mitigation Consultants
The Certified in Risk and Information Systems Control (CRISC) program was established by ISACA to verify a consultant's skills to design, deploy, and support information system control mechanisms to mitigate network risk. Progent offers the expertise of a CRISC-certified consultant to assist you to create and execute a business continuity strategy based on industry best practices identified by CRISC and crafted to align with your company's risk appetite, business objectives, and budgetary guidelines. Progent's network risk management services are complementary to the services provided by Progent's CISA-Certified consultants for objectively evaluating your IT management mechanisms and also with the services of Progent's CISM-certified experts for implementing company-wide security policies.

Find out additional information about Progent's CRISC-certified IT Risk Management Services.

GIAC (Global Information Assurance Certification) Professional Services
GIAC was founded in 1999 to validate the skill of computer security experts. GIAC's goal is to verify that a certified professional has the skills appropriate to provide services in critical categories of network, data, and software security. GIAC certifications are acknowledged by businesses and government organizations around the world including United States National Security Agency. Progent can provide the expertise of certified professionals for all of the network security capabilities covered within GIAC certification topics including auditing networks, incident response, intrusion detection, web application security, and security information and event management (SIEM) solutions.

Learn more details about Progent's GIAC Information Assurance Expertise.

Get in Touch with Progent for Network Security Help
If your organization is located in San Jose California and you need cybersecurity help, telephone Progent at 800-993-9400 or see Contact Progent.