For fast remote help with network security issues, businesses in Pleasanton California have access to world-class expertise from Progent's security professionals. Progent's remote support staff is available to provide efficient and affordable assistance with security issues that are impacting the productivity of your network. Progent's accredited security engineers are certified to support environments based on Microsoft Windows, Linux, Apple macOS and OS X, and popular derivatives of UNIX. Progent can provide expert support for key security and restoration solutions including AI-driven End Point Protection and Response, Managed Detection and Response, complete system restoration testing, immutable backup, and off-site backup. Progent's wide array of services covers firewall technology, email security, protected network design, and business continuity preparedness. Progent's support team has earned the industry's top security accreditations including Certified Information Systems Auditor (CISA) and CISSP.
Progent provides online security support services on a per-minute basis without minimum times and no extra charges for setup or off-hour service. By billing by the minute and by providing top-level expertise, Progent's billing model keeps costs low and eliminates situations where quick solutions turn into big charges.
Ransomware Hot Line: 800-462-8800
Ransomware needs time to steal its way through a network. Because of this, ransomware assaults are typically launched on weekends and at night, when support personnel may take longer to become aware of a breach and are less able to mount a quick and forceful defense. The more lateral movement ransomware is able to make within a target's network, the longer it takes to recover core operations and damaged files and the more data can be stolen and posted to the dark web. Progent's Ransomware Hot Line is designed to help organizations to take the urgent first steps in mitigating a ransomware assault by stopping the bleeding. Progent's remote ransomware engineers can assist businesses to identify and isolate breached servers and endpoints and guard undamaged resources from being compromised. If your system has been penetrated by any version of ransomware, don't panic. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.
Our Network Has Been Hacked: What Should We Do?
In case you are now fighting a security emergency other than ransomware, visit Progent's Urgent Online Technical Help to learn how to get immediate help. Progent maintains a team of veteran cybersecurity experts who can provide online and onsite support that includes threat containment, mitigation, recovery, forensics, and enhancement of your security profile to guard against future attacks.
For businesses who have prepared beforehand for a security breach, the formal post-attack response model outlined by GIAC (Global Information Assurance Certification) is Progent's approved method of responding to a serious security attack.
Introduction to Security Support Services
Coordinating network security as well as preparation for recovering vital data and functions following a security breach demands a continual process involving an array of technologies and procedures. Progent's certified security engineers can support your organization at all levels in your efforts to protect your IT system, from security evaluation to creating a complete security plan. Important technologies supported by Progent's security engineers include Security Planning and Prevention, Data Recovery and Security Failure Analysis, and Managed Filtering of Email-Based Threats.
Planning and Building Secure Networks
Every organization ought to develop a carefully thought out security plan that incorporates both proactive and reactive elements. The proactive strategy is a collection of steps that helps to reduce vulnerabilities. The post-attack plan specifies activities to help security staff to assess the damage caused by an attack, remediate the damage, record the experience, and restore network activity as soon as feasible. Progent can show you how to design protection into your business operations. Progent can set up scanning utilities, define and execute a secure network infrastructure, and propose processes and policies to enhance the protection of your computing environment. Progent's security professionals are available to help you to set up a firewall, design safe online and mobile connectivity to email and information, and configure an effective virtual private network (VPN).
If you are interested in an affordable option for jobbing out your network security administration, Progent's 24x7 Network Support Packages feature continual online server tracking and fast response to problems.
Hybrid Cloud Solutions
Progent can assist your company you to plan, deploy, manage and troubleshoot enterprise hybrid cloud solutions that include local and cloud resources and that comply with government security requirements. (Find out about Progent's Microsoft 365 Exchange Online integration solutions with on-premises Exchange deployments, Azure enterprise hybrid cloud integration, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud integration consulting.)
Data Restoration and Failure Analysis
Progent offers expertise in recovering networks and devices that have been compromised, are in question, or have failed following a security breakdown. Progent can show you how to assess the damage resulting from the attack, return your company to normal functions, and recover data compromised as a result of the attack. Progent's security engineers can also manage a comprehensive forensic analysis by examining activity logs and utilizing other advanced forensics techniques. Progent's experience with security problems minimizes your downtime and permits Progent to suggest efficient ways to prevent or contain future assaults.
Ransomware Cleanup and Restoration Consulting
Progent offers the services of seasoned ransomware recovery consultants with the knowledge to restore an information system compromised by a ransomware virus like Ryuk, WannaCry, Hermes, or MongoLock. To find out more, visit ransomware cleanup and restoration expertise.
Work-from-Home Cybersecurity Consulting
Work-from-Home workers typically use their personal devices and usually operate in a unsecured physical space. This multiplies their susceptibility to cyber attacks and calls for judicious deployment of corporate firewalls, AV tools, multi-factor authentication, remote monitoring, intensive user training, and the development of security policies built on best practices. Progent's seasoned roster of Work-from-home solutions experts can help your business to plan, implement and maintain a compliant security solution that protects critical IT resources in networks that include at-home workers and hybrid workers.
Patch Management Services
Progent's managed services for patch management provide businesses of any size a versatile and affordable alternative for evaluating, validating, scheduling, implementing, and tracking software and firmware updates to your ever-evolving IT network. In addition to optimizing the protection and functionality of your IT environment, Progent's patch management services allow your in-house IT staff to concentrate on more strategic initiatives and activities that derive the highest business value from your network. Find out more about Progent's software/firmware update management support services.
Extended Detection and Response Based on SentinelOne
SentinelOne's Singularity product family is a subscription-based, cloud-centric cyberthreat management platform that includes computer learning software and professional services to provide enterprise-class endpoint detection and response (Singularity EDR) and extended detection and response (Singularity XDR). SentinelOne's compact software agents can be loaded in minutes to protect endpoints against increasingly sophisticated threats such as ransomware, known and new malware, trojan viruses, hacking tools, RAM exploits, malicious scripts, destructive macros, and living-off-the-land attacks. Progent is a certified SentinelOne Partner and dealer and manages thousands of endpoints secured by SentinelOne Singularity technology. SentinelOne is invariably the first EDR response tool activated by Progent to provide control and visibility of a client's system in the first stages of a ransomware recovery emergency. For additional details, refer to Progent's SentinelOne-based Extended Detection and Response (XDR) solutions.
Expertise with Horizon3.ai's NodeZero PEN Testing Solutions
NodeZero from Horizon3.ai is a leading-edge penetration test (pentest) product family that supports continuous, simultaneous, automated testing of your internal and perimeter network so you can uncover, rank, fix, and confirm security vulnerabilities before malicious hackers can take advantage of them. NodeZero pentests can insert so-called tripwires like fake credentials to detect whether your system is being targeted across common attack vectors. Tripwires generate enough detail to allow you to take action quickly with your SIEM workflows before an attacker can compromise your environment. Progent offers the support of a NodeZero Certified Operator who can assist you to use NodeZero to carry out comprehensive penetration tests of your perimeter and your internal network so you can evaluate your present security profile. Progent's NodeZero experts can also assist you to strengthen your existing network security and can assist you to design and deploy a cohesive cybersecurity strategy that streamlines management and delivers optimum protection for on-prem, multi-cloud, and perimeter IT assets. To find out additional information about Progent's threat assessment solutions powered by on NodeZero's penetration test platform, see Consulting Support for NodeZero's Penetration Test Platform.
Stealth Penetration (PEN) Security Assessment Services
Stealth penetration checking is a key component of any overall network security plan. Progent's security professionals can perform thorough intrusion checks without the knowledge of your organization's in-house IT staff. Stealth penetration checking shows whether existing security monitoring systems such as intrusion incident warnings and event log monitoring are properly configured and consistently monitored. Progent can provide continuous automatic PEN testing to define your internal/external attack surface and to detect ways that vulnerabilities, improper configurations, harvested credentials, overlooked patches, and unsound IT product defaults can be combined by hackers into the multi-front attacks common to modern versions of ransomware. Get additional information about Progent's Stealth Penetration Evaluation Services.
Progent's Fixed-price Managed Services for Information Security
Progent's value-priced ProSight family of network management outsourcing services is intended to provide small and mid-size businesses with enterprise-class support and cutting-edge technology for all facets of information assurance. ProSight managed services available from Progent include:
ProSight Active Security Monitoring: Next Generation Endpoint Protection and Ransomware Defense
ProSight Active Security Monitoring (ASM) is an endpoint protection service that incorporates SentinelOne's cutting edge behavior-based machine learning technology to defend endpoint devices as well as servers and VMs against new malware assaults such as ransomware and email phishing, which routinely get by legacy signature-matching anti-virus tools. ProSight Active Security Monitoring protects on-premises and cloud resources and offers a single platform to automate the entire threat progression including blocking, infiltration detection, mitigation, remediation, and post-attack forensics. Top features include single-click rollback with Windows VSS and automatic system-wide immunization against newly discovered threats. Progent is a certified SentinelOne Partner. Find out more about Progent's
ProSight Enhanced Security Protection (ESP): Unified Physical and Virtual Endpoint Protection
Progent's ProSight Enhanced Security Protection (ESP) managed services offer ultra-affordable in-depth security for physical servers and VMs, desktops, mobile devices, and Exchange Server. ProSight ESP utilizes adaptive security and modern behavior analysis for continuously monitoring and reacting to cyber assaults from all vectors. ProSight ESP offers firewall protection, intrusion alerts, device control, and web filtering through cutting-edge tools packaged within a single agent managed from a single console. Progent's security and virtualization consultants can assist you to plan and implement a ProSight ESP deployment that meets your organization's unique requirements and that helps you prove compliance with government and industry information security standards. Progent will assist you define and configure security policies that ProSight ESP will manage, and Progent will monitor your network and respond to alerts that require urgent action. Progent can also assist you to set up and verify a backup and restore system like ProSight Data Protection Services (DPS) so you can get back in business rapidly from a destructive cyber attack such as ransomware. Find out more about Progent's
ProSight Data Protection Services: Managed Backup
Progent has worked with leading backup product vendors to produce ProSight Data Protection Services, a family of management offerings that deliver backup-as-a-service. All ProSight DPS services manage and track your backup operations and enable transparent backup and rapid recovery of vital files/folders, applications, images, plus Hyper-V and VMware virtual machines. ProSight DPS helps your business avoid data loss caused by hardware failures, natural calamities, fire, malware like ransomware, human error, malicious employees, or application bugs. Managed backup services available in the ProSight Data Protection family include ProSight Altaro VM Backup with immutable cloud storage, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight ECHO Backup using Barracuda purpose-built storage, and ProSight DPS MSP360 Cloud and On-prem Backup. Your Progent consultant can help you to identify which of these fully managed backup services are best suited for your network.
ProSight Email Guard: Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's spam and virus filtering and email encryption service that uses the infrastructure of leading data security companies to deliver web-based control and world-class security for your email traffic. The hybrid architecture of Progent's Email Guard managed service integrates a Cloud Protection Layer with an on-premises security gateway appliance to offer advanced protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne threats. Email Guard's cloud filter serves as a preliminary barricade and keeps most unwanted email from reaching your security perimeter. This decreases your exposure to inbound threats and saves network bandwidth and storage. Email Guard's on-premises gateway appliance adds a deeper layer of inspection for inbound email. For outbound email, the onsite gateway offers AV and anti-spam filtering, protection against data leaks, and email encryption. The on-premises security gateway can also help Exchange Server to monitor and protect internal email traffic that stays within your corporate firewall. For more information, see Email Guard spam filtering and data leakage protection.
ProSight Duo MFA: Two-factor Authentication (2FA) Services
Progent's Duo authentication service plans incorporate Cisco's Duo technology to protect against stolen passwords by using two-factor authentication. Duo supports single-tap identity confirmation with Apple iOS, Google Android, and other personal devices. Using 2FA, whenever you sign into a protected application and enter your password you are asked to verify who you are on a device that only you have and that uses a separate network channel. A wide selection of out-of-band devices can be used for this second form of ID validation including a smartphone or wearable, a hardware token, a landline telephone, etc. You may designate multiple verification devices. To find out more about Duo identity validation services, see Cisco Duo MFA two-factor authentication services for telecommuters.
ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
With ProSight Virtual Hosting service, a small or mid-size organization can have its key servers and apps hosted in a secure fault tolerant data center on a high-performance virtual machine host set up and maintained by Progent's network support experts. Under Progent's ProSight Virtual Hosting service model, the customer retains ownership of the data, the OS software, and the apps. Because the system is virtualized, it can be ported easily to an alternate hardware environment without requiring a time-consuming and difficult configuration procedure. With ProSight Virtual Hosting, you are not locked into a single hosting service. Learn more details about ProSight Virtual Hosting services.
ProSight IT Asset Management: IT Documentation and Password Management
Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, update, find and safeguard information about your IT infrastructure, processes, applications, and services. You can instantly locate passwords or IP addresses and be warned automatically about impending expirations of SSL certificates or domains. By updating and organizing your IT infrastructure documentation, you can save up to half of time wasted trying to find vital information about your network. ProSight IT Asset Management features a common location for holding and collaborating on all documents required for managing your business network like recommended procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for gathering and relating IT information. Whether you're planning improvements, performing regular maintenance, or responding to a crisis, ProSight IT Asset Management gets you the data you need when you need it. Find out more details about ProSight IT Asset Management service.
Specialized Security Services Available from Progent
Progent's certified security consultants can provide unique expertise in key facets of IT security such as:
Information Risk Audits and Compliance Testing
Progent offers experience with security evaluation software such as Microsoft Baseline Security Analyzer and LANguard from GFI for conducting a set of automatic network tests to identify possible security gaps. Progent has broad experience with these and similar tools and can assist you to understand audit reports and react efficiently. Progent's security engineers also provide web software validation and can conduct expert evaluation of enterprise-wide security to assess your organization's compliance with important worldwide security specifications such as HIPAA, NIST, and ISO 17799. In addition, Progent can assess the effectiveness of your wireless security covering stationary wireless equipment as well as mobile devices. Read more information about Progent's Information Risk Evaluation and Security Compliance Testing.
Cisco Network Security, PIX and ASA Firewall, Virtual Private Network, Aironet and Meraki Wireless Expertise
Progent's Cisco Certified Internetwork Experts and Cisco CCNP experts can deliver in-depth consulting services for Cisco's entire range of security and Virtual Private Network technologies including PIX 500 Series Firewalls and ASA Series Firewalls, the Catalyst Firewall Services Module (FWSM), secure high-speed and IS routers, Aironet wireless access points, Cisco Meraki cloud-managed Wi-Fi APs, and Catalyst Series switches. Get additional details about Cisco Security, Virtual Private Network and Wireless Support.
Other Firewall and VPN Consulting Services
In addition to supporting a wide range of protection technologies available from Microsoft and Cisco, Progent can provide companies of all sizes expert consulting for technologies from other important firewall and VPN suppliers. Progent's engineers can provide:
CISM defines the basic competencies and worldwide benchmarks of service that information technology security managers are expected to master. CISM offers executive management the assurance that consultants who have been awarded their accreditation possess the experience and knowledge to offer efficient security administration and engineering services. Progent can provide a CISM expert to assist your organization in critical security disciplines including data protection governance, risk assessment, data protection process management, and crisis handling management.
Get additional details about Progent's CISM Security Consulting Expertise.
Certified Information Systems Security Professionals (CISSP) Security Consulting Expertise
Progent's CISSP consultants are cybersecurity engineers who have earned CISSP status as a result of verified experience, extensive study, and formal testing. CISSP Certification indicates expertise in an international standard for information security. American National Standards Institute has given the CISSP credential accreditation in the area of information security under ISO/IEC 17024. Areas of knowledge covered within CISSP include security administration procedures, security design and models, connection permission methodology, software development security, business processes security, physical security, cryptography, communications, Internet security, and disaster recovery planning.
Learn the details concerning Progent's CISSP Consulting Services.
CISSP-ISSAP Certified Consultants for Secure System Architecture
Progent's ISSAP Certified security consultants have earned ISSAP accreditation following thorough examination and substantial experience. field experience with network security design. ISSAP consultants have acquired comprehensive understanding of access control systems and techniques, phone system and network security, cryptography, needs evaluation, business continuity planning (BCP) and DRP, and physical security integration. Progent's ISSAP-certified security consultants can help your business with all aspects of secure network architecture.
Find out the details about Progent's ISSAP Accredited Protected Network Architecture Engineering Support.
CISSP-ISSEP Certified Security Engineering Consultants
Network Security consultants who have earned CISSP-ISSEP (Information Systems Security Engineering Professional) certification have demonstrated their ability to provide enterprises with the expertise expected of a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior security analyst. Progent offers the skills of a certified CISSP-ISSEP cybersecurity consultant to assist your enterprise to utilize modern system security engineering principles and processes in system development, evaluate system security designs based on security engineering leading practices, produce cohesive system designs that include compliant security mechanisms for all key system functions, define efficient design strategies to provide operational security, perform in-depth risk analysis, and recommend realistic security models that balance your operational goals with your organization's tolerance for risk.
Find out the details about Progent's CISSP-ISSEP Network Security Engineering Consulting Services.
Certified Information Systems Auditor (CISA) Professional Services
The Certified Information Systems Auditor credential is an important qualification that signifies mastery in information system security audit and control. Certified by the American National Standards Institute (ANSI), the CISA credential requires that candidates pass an exhaustive test administered by the ISACA international professional group. Progent can provide the services of a CISA-Certified security audit consultant able to assist businesses in the areas of IS audit process, IT governance, network assets and architecture lifecycle, IT service delivery, safeguarding information resources, and business continuity planning.
Read more details concerning Progent's Certified Information Systems Auditor (CISA) Consulting Services.
CRISC IT Risk Mitigation Specialists
The Certified in Risk and Information Systems Control (CRISC) program was established by ISACA to verify an IT professional's ability to design, implement, and support information system control mechanisms to mitigate network risk. Progent can provide the expertise of a CRISC-certified consultant to assist you to create and execute a business continuity plan that follows industry best practices identified by CRISC and geared to match your organization's risk tolerance, business goals, and IT budget. Progent's risk mitigation services are complementary to the support provided by Progent's CISA-Premier consultants for objectively evaluating your IS management mechanisms and also with the services of Progent's CISM experts for implementing company-wide security policies and procedures.
Get the details concerning Progent's CRISC-certified Network Risk Mitigation Consulting.
GIAC Consulting Services
GIAC was founded in 1999 to certify the skill of information technology security engineers. GIAC's mission is to verify that an accredited professional possesses the knowledge needed to deliver services in important categories of network, data, and program security. GIAC accreditations are acknowledged by businesses and government organizations all over the world including U.S. National Security Agency. Progent can provide the expertise of certified professionals for any of the security capabilities addressed under GIAC certification programs such as auditing security systems, security incident handling, traffic analysis, web application security, and SIEM solutions.
Find out additional details about Progent's GIAC Information Assurance Expertise.
Contact Progent for Network Security Support
If your company is situated in Pleasanton California and you're trying to find cybersecurity consulting expertise, telephone Progent at