Cybersecurity and Information Assurance Expertise

For fast online assistance with computer security issues, businesses in Hayward California have access to high-level troubleshooting from Progent's certified security engineers. Progent's online support consultants are ready to provide effective and affordable assistance with security problems that are impacting the productivity of your network. Progent's security engineers are certified to support environments based on Windows, Linux, Apple macOS and OS X, and popular derivatives of UNIX. Progent can deliver world-class guidance for vital security and restoration technologies like AI-driven End Point Protection and Response, Managed Detection and Response, complete system restore testing, immutable backup, and off-site backup. Progent's wide range of services covers firewall configuration, email filtering and encryption, protected system design, and business continuity planning. Progent's technical support staff has been awarded the industry's top security credentials including CISM and Information System Security Architecture Professional.

Progent offers online security support on a per-minute basis with no minimum minutes and without extra charges for sign-up or off-hour support. By billing by the minute and by delivering top-level help, Progent's billing structure keeps expenses under control and avoids situations where simple solutions result in big charges.

Ransomware Hot Line: 800-462-8800
Ransomware needs time to work its way through a network. Because of this, ransomware assaults are typically launched on weekends and late at night, when IT staff may be slower to recognize a penetration and are least able to organize a quick and forceful response. The more lateral movement ransomware is able to make within a target's network, the longer it takes to recover basic IT services and damaged files and the more data can be stolen and posted to the dark web. Progent's Ransomware Hot Line is intended to assist organizations to carry out the urgent first steps in mitigating a ransomware assault by containing the malware. Progent's remote ransomware engineers can help businesses to locate and isolate infected servers and endpoints and guard clean resources from being penetrated. If your system has been penetrated by any version of ransomware, act fast. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

Our Network Has Been Attacked: What Are We Supposed to Do?
In case your network is currently fighting a security crisis other than ransomware, refer to Progent's Urgent Online Technical Help to find out how to get immediate assistance. Progent maintains a team of certified cybersecurity experts who offer remote and onsite assistance that includes threat containment, mitigation, restoration, forensics, and enhancement of your security posture to guard against future exploits.

For businesses who have prepared beforehand for being hacked, the formal incident response procedure promoted by GIAC is Progent's preferred method of responding to a serious security incident.

Introduction to Security Support Services
Coordinating data security and staying ready for recovering critical data and functions after an attack demands an on-going process that entails an array of technologies and procedures. Progent's certified security experts can help your organization at all levels in your efforts to protect your IT system, from security audits to creating a comprehensive security program. Important areas supported by Progent's security engineers include Planning and Prevention, Data Recovery and Security Failure Analysis, and Outsourced Filtering of E-mail-Based Attacks.

Planning and Building Secure Networks
Any business ought to develop a carefully considered security plan that includes both preventive and reactive steps. The proactive plan is a set of steps that works to reduce vulnerabilities. The reactive plan defines activities to help security personnel to inventory the damage resulting from an attack, remediate the damage, document the experience, and revive business activity as quickly as feasible. Progent can show you how to incorporate security into your company operations. Progent can configure auditing utilities, create and execute a safe computer infrastructure, and propose procedures and policies to maximize the protection of your information system. Progent's security professionals are available to assist you to set up a firewall, design secure remote access to email and data, and install an effective virtual private network.

If you are looking for an economical way for outsourcing your network security administration, Progent's Round-the-clock Network Support Services feature automated online server tracking and fast resolution of emergencies.

Hybrid Cloud Solutions
Progent can assist your IT team you to design, deploy, manage and repair enterprise hybrid cloud solutions that include physical and cloud hosted infrastructure and that are compliant with government and industry data security standards. (Learn about Progent's Microsoft 365 integration with on-premises Exchange deployments, Microsoft Azure enterprise hybrid cloud integration, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud Platform planning and integration consulting.)

System Restoration and Security Forensics
Progent offers expertise in restoring networks and servers that have been hacked, are quarantined, or have ceased to function because of a security breach. Progent can show you how to determine the damage caused by the breach, return your company to ordinary functions, and recover data compromised as a result of the event. Progent's security specialists can also perform a thorough forensic evaluation by going over event logs and utilizing other proven assessment tools. Progent's experience with security issues minimizes your downtime and permits Progent to propose efficient ways to avoid or contain new attacks.

Ransomware Cleanup and Restoration Expertise
Progent can provide the help of seasoned ransomware recovery consultants with the skills to reconstruct a network compromised by a ransomware cryptoworm like Ryuk, Dharma, NotPetya, or Locky. To find out more, visit ransomware removal and restoration expertise.

Work-from-Home (WFH) Cybersecurity Solutions
Work-from-Home (WFH) workers commonly utilize their personal computers and often operate in a poorly secured physical environment. This situation increases their vulnerability to malware attacks and requires judicious configuration of corporate firewalls, anti-malware tools, MFA-based identity verification, remote endpoint monitoring, intensive end-user education, and the creation of policies based on leading practices. Progent's veteran group of telecommuter solutions experts can assist your business to design, implement and maintain an effective cybersecurity solution that protects vital IT resources in environments that incorporate an at-home workforce and hybrid workers.

Patch Management Services
Progent's support services for patch management provide organizations of all sizes a flexible and affordable solution for evaluating, validating, scheduling, implementing, and tracking updates to your dynamic information network. In addition to maximizing the security and reliability of your IT network, Progent's patch management services allow your IT team to focus on line-of-business projects and activities that derive the highest business value from your network. Find out more about Progent's software/firmware update management support services.

Extended Detection and Response Based on SentinelOne
SentinelOne's Singularity product line is a subscription-based, cloud-centered cyberthreat defense stack that includes computer learning algorithms and advanced services to provide enterprise-class endpoint detection and response (Singularity EDR) and extended detection and response (Singularity XDR). SentinelOne's small-footprint software agents can be installed in minutes to guard popular endpoints against increasingly sophisticated assaults such as ransomware, known and new malware, trojans, hacking toolkits, RAM exploits, malicious scripts, harmful macros, and living-off-the-land (LotL) abuse. Progent is a certified SentinelOne Partner and dealer and oversees thousands of endpoints protected by SentinelOne Singularity technology. SentinelOne is always the first EDR response software activated by Progent to gain control and visibility of a customer's system in the first stages of a ransomware emergency. For more details, refer to Progent's SentinelOne-based Extended Detection and Response expertise.

Expertise with Horizon3.ai's NodeZero Penetration Testing Products
NodeZero from Horizon3.ai is a cutting-edge penetration test (pentest) platform that supports continuous, simultaneous, automated assessment of your internal and perimeter network so you can identify, rank, remediate, and verify security weaknesses before malicious hackers can take advantage of them. NodeZero pentests can plant so-called tripwires such as bogus files or credentials to find out when your network is being targeted across common attack paths. Tripwires provide enough detail to allow you to take action quickly with your incident response tools and procedures before an assailant can wreak havoc. Progent can provide the support of a NodeZero Certified Operator who can help you to use NodeZero to carry out thorough pentests of your network perimeter and your internal network in order to determine your present security profile. Progent's NodeZero experts can also help you to harden your existing network security and can help you to design and implement a unified cybersecurity ecosystem that streamlines management and delivers optimum protection for on-premises, multi-cloud, and perimeter IT assets. To learn additional details about Progent's vulnerability assessment services based on on NodeZero's penetration test platform, see Consulting Support for NodeZero's Penetration Test Platform.

Stealth Penetration (PEN) Security Evaluation Services
Stealth intrusion testing is a key part of any comprehensive IT system security plan. Progent's security experts can perform thorough penetration tests without the knowledge of your organization's internal IT resources. Stealth penetration checking shows whether current security defense tools such as intrusion detection alerts and event history monitoring are properly set up and actively observed. Progent can implement continuous automatic PEN testing to define your internal and external attack surface and to identify ways that exploitable vulnerabilities, improper configurations, compromised credentials, overlooked patches, and ill-advised product defaults can be combined by hackers into the multi-vector attacks common to the latest variants of ransomware. Get additional information about Progent's Stealth PEN Assessment Experts.

Progent's Low-Cost Managed Services for Information Assurance
Progent's low-cost ProSight portfolio of network monitoring and management services is designed to provide small and mid-size businesses with enterprise-class support and cutting-edge technology for all facets of information assurance and compliance. ProSight managed services offered by Progent include:

ProSight Active Security Monitoring (ASM): Endpoint Protection and Ransomware Defense
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that utilizes SentinelOne's next generation behavior-based machine learning technology to guard endpoint devices and servers and VMs against modern malware attacks such as ransomware and email phishing, which routinely get by legacy signature-based anti-virus tools. ProSight Active Security Monitoring protects on-premises and cloud resources and offers a single platform to manage the entire threat lifecycle including blocking, infiltration detection, mitigation, cleanup, and forensics. Key capabilities include single-click rollback with Windows VSS and real-time system-wide immunization against new attacks. Progent is a certified SentinelOne Partner. Learn more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery powered by SentinelOne technology.

ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Security
ProSight Enhanced Security Protection services offer affordable in-depth protection for physical and virtual servers, desktops, mobile devices, and Exchange email. ProSight ESP utilizes contextual security and advanced heuristics for round-the-clock monitoring and reacting to security threats from all vectors. ProSight ESP delivers firewall protection, intrusion alarms, endpoint control, and web filtering via leading-edge technologies incorporated within a single agent managed from a single control. Progent's security and virtualization consultants can assist your business to design and implement a ProSight ESP deployment that meets your company's unique needs and that helps you prove compliance with legal and industry data security standards. Progent will assist you specify and configure security policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alerts that require immediate attention. Progent can also help your company to set up and verify a backup and restore solution like ProSight Data Protection Services (DPS) so you can recover rapidly from a potentially disastrous security attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified endpoint protection and Exchange email filtering.

ProSight DPS: Managed Cloud Backup and Recovery
Progent has worked with leading backup product companies to produce ProSight Data Protection Services (DPS), a selection of offerings that deliver backup-as-a-service (BaaS). All ProSight DPS products automate and monitor your data backup processes and allow non-disruptive backup and rapid recovery of important files/folders, applications, system images, plus Hyper-V and VMware virtual machines. ProSight DPS helps your business recover from data loss resulting from equipment breakdown, natural calamities, fire, malware like ransomware, user mistakes, malicious employees, or application glitches. Managed backup services in the ProSight Data Protection product line include ProSight DPS Altaro VM Backup with immutable cloud storage, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight ECHO Backup based on Barracuda purpose-built storage, and ProSight MSP360 Cloud and On-prem Backup. Your Progent service representative can help you to identify which of these managed backup services are most appropriate for your network.

ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's spam and virus filtering service that incorporates the infrastructure of top data security companies to deliver web-based control and comprehensive protection for all your email traffic. The hybrid structure of Progent's Email Guard managed service combines a Cloud Protection Layer with a local gateway device to provide advanced protection against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. The Cloud Protection Layer serves as a preliminary barricade and blocks most threats from making it to your security perimeter. This decreases your vulnerability to inbound threats and saves system bandwidth and storage. Email Guard's onsite gateway appliance adds a further layer of inspection for inbound email. For outbound email, the on-premises gateway offers AV and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The onsite gateway can also help Microsoft Exchange Server to track and protect internal email that stays inside your corporate firewall. For more information, visit Email Guard spam and content filtering.

ProSight Duo MFA: Two-factor Authentication Solutions
Progent's Duo MFA service plans utilize Cisco's Duo technology to protect against password theft through the use of two-factor authentication (2FA). Duo supports one-tap identity verification with iOS, Google Android, and other out-of-band devices. Using 2FA, whenever you log into a secured application and give your password you are asked to confirm who you are via a device that only you possess and that uses a different ("out-of-band") network channel. A wide range of out-of-band devices can be used as this added means of ID validation including an iPhone or Android or wearable, a hardware/software token, a landline phone, etc. You may designate several validation devices. To find out more about ProSight Duo identity authentication services, go to Cisco Duo MFA two-factor authentication services for teleworkers.

ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
With Progent's ProSight Virtual Hosting service, a small or mid-size organization can have its key servers and apps hosted in a secure Tier III data center on a high-performance virtual machine host set up and maintained by Progent's IT support experts. With Progent's ProSight Virtual Hosting model, the customer owns the data, the OS software, and the apps. Because the environment is virtualized, it can be moved easily to a different hosting solution without a time-consuming and difficult reinstallation procedure. With ProSight Virtual Hosting, you are not locked into one hosting provider. Find out more about ProSight Virtual Hosting services.

ProSight IT Asset Management: IT Documentation and Password Management
ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, maintain, find and safeguard data related to your IT infrastructure, procedures, applications, and services. You can instantly find passwords or IP addresses and be alerted automatically about upcoming expirations of SSL certificates or domains and warranties. By updating and organizing your IT infrastructure documentation, you can eliminate as much as 50% of time spent searching for critical information about your IT network. ProSight IT Asset Management features a common repository for storing and collaborating on all documents related to managing your business network such as standard operating procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for collecting and relating IT information. Whether you're making enhancements, doing maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the knowledge you need when you need it. Learn more about ProSight IT Asset Management service.

Specialized Security Services Offered by Progent
Progent's veteran consultants offer unique specialized help in key facets of network protection including:

Security Vulnerability Evaluation and Security Compliance Assessment
Progent offers expertise with security evaluation software such as Microsoft Baseline Security Analyzer and LANguard for conducting a set of comprehensive system scans to uncover potential security problems. Progent has broad experience with testing utilities and can assist you to understand assessment results and respond efficiently. Progent's security consultants also offer web software validation and can conduct expert evaluation of corporate-wide security to determine your company's compliance with key global security specifications such as FISMA, PCI, and ISO 17799. Also, Progent can assess the effectiveness of your wireless security covering in-place wireless equipment plus portable devices. Read additional information about Progent's Information Risk Evaluation and Security Compliance Testing.

Cisco Security, PIX and ASA Firewall, VPN, Aironet and Meraki Wi-Fi Support
Progent's Cisco Certified Internetwork Experts and Cisco CCNP experts can provide world-class technical expertise for Cisco's complete range of protection and Virtual Private Network (VPN) technologies such as PIX 500 Firewalls and ASA 5500 Firewalls, Catalyst Firewall Services Module, secure broadband and integrated services routers, Aironet wireless access points and bridges, Cisco Meraki cloud-managed APs, and Catalyst family switches. Find out additional information concerning Cisco Protection, VPN and Wireless Consulting.

Other Firewall and Virtual Private Network Technologies
In addition to supporting a broad array of protection solutions from Microsoft and Cisco, Progent can provide companies of any size expert support for products from other major firewall and Virtual Private Network suppliers. Progent's engineers can provide:

• Palo Alto Networks PA-Series Firewalls Configuration Help
• Check Point Expertise
• Barracuda CloudGen Firewall Consultants
• WatchGuard Technical Assistance
• Juniper/NetScreen Configuration Help
• SonicWall Inc. Expertise
• Fortinet FortiGate Firewall Integration
• Symantec Corp Engineering Services

Read additional details about Progent's Certified Information Security Manager Security Consulting Expertise.

CISSP Security Consulting Services
Progent's Certified Information Systems Security Professionals (CISSPs) are security specialists who have been awarded CISSP status through verified experience, rigorous study, and formal testing. CISSP qualification recognizes expertise in a worldwide standard for IT security. American National Standards Institute has given the CISSP credential official recognition in the area of information security under ISO/IEC 17024. Fields of expertise included under CISSP include cybersecurity administration practices, security design and models, connection permission methodology, applications development security, business processes security, physical security, cryptography, communications, Internet security, and disaster recovery planning.

Read more information about Progent's Certified Information Systems Security Professionals (CISSP) Consulting Expertise.

CISSP-ISSAP Certified Consultants for Secure System Architecture
Progent's ISSAP Certified security experts are specialists who have been awarded ISSAP status as a result of thorough testing and substantial experience. field experience with information security design. ISSAP security experts possess comprehensive understanding of access control systems and techniques, phone system and network infrastructure protection, cryptography, needs evaluation, business continuity and disaster recovery, and physical security. Progent's ISSAP-certified security experts can assist your business with all phases of architecture security.

Get the details about Progent's ISSAP Certified Secure IT Infrastructure Engineering Support.

CISSP-ISSEP Certified Security Engineering Experts
Network Security consultants who have earned CISSP-ISSEP (Information Systems Security Engineering Professional) certification have shown their ability to provide enterprises with the services expected of a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior security analyst. Progent can provide the skills of a certified CISSP-ISSEP cybersecurity expert to help your enterprise to utilize modern system security engineering principles and processes in system development, review and evaluate system security designs based on security engineering best practices, create viable system designs that incorporate compliant cybersecurity features for all critical system functions, develop efficient design and configuration strategies to provide operational security, perform comprehensive risk analysis, and recommend practical cybersecurity models that balance your operational requirements with your organization's risk tolerance.

Find out more about Progent's CISSP-ISSEP Network Security Engineering Consulting.

Certified Information Systems Auditor (CISA) Consulting Services
The Certified Information Systems Auditor (CISA) credential is a prestigious achievement that represents mastery in network security audit and control. Certified by the American National Standards Institute (ANSI), the CISA accreditation has candidates pass an extensive examination administered by the ISACA international professional group. Progent offers the expertise of a CISA-Certified security audit engineer trained to assist companies in the fields of IS audit process, IT enforcement, network assets and infrastructure lifecycle, IT support, protecting information assets, and disaster recovery preparedness.

Learn the details concerning Progent's CISA Professional Expertise.

CRISC Risk Mitigation Consultants
The Certified in Risk and Information Systems Control (CRISC) certification program was established by ISACA in 2010 to validate a consultant's ability to plan, implement, and support information system controls to reduce risk. Progent offers the expertise of a CRISC-certified consultant to help you to create and carry out a workplace continuity or disaster recovery strategy that follows leading practices promoted by CRISC and crafted to match your company's risk appetite, business goals, and budgetary guidelines. Progent's risk mitigation expertise is complementary to the support available from Progent's CISA-Certified consultants for objectively assessing your IT control design and with the expertise of Progent's CISM-certified support professionals for defining company-wide security policies.

Learn the details concerning Progent's CRISC Risk Management Support.

Global Information Assurance Certification Professional Expertise
GIAC was founded in 1999 to validate the knowledge of information technology security experts. GIAC's mission is to assure that a certified professional has the knowledge appropriate to provide services in important areas of network, information, and program security. GIAC accreditations are recognized by businesses and government organizations all over the world including United States National Security Agency (NSA). Progent offers the support of certified consultants for any of the network security services addressed under GIAC certification topics such as assessing perimeters, incident response, intrusion detection, web-based services security, and SIEM solutions.

Read more details about Progent's GIAC Information Assurance Services.

Get in Touch with Progent for Network Security Consulting Services
If your business is located in Hayward California and you need network security help, telephone Progent at 800-993-9400 or go to Contact Progent.