Exchange Server 2010 SupportAt the Tech•Ed 2009 conference in Berlin, Microsoft's Stephen Elop announced the production release of Exchange 2010. Equipped with a new structure that improves uptime, strengthens security, reduces deployment costs, and streamlines administration, Exchange 2010 teams with Windows 7 and Windows Server 2008 R2 as a member of the next generation of IT platforms designed to increase business efficiency and profits.

Microsoft Exchange Server 2010's improvements in the area of system uptime include the introduction of database availability groups that automatically replicate mailboxes and provide rapid, automatic recovery from disk or server breakdowns without complex hardware clustering schemes. Features like retention control policies, role-based connection control, and allow/block or quarantine control for mobile devices bolster protection. To accelerate return on investment, Exchange 2010 can save as much as 20% on support costs, 50% on server fault tolerance, 40% on voice mail, and 70% on hard disk subsystems. To see Microsoft's press release, refer to Microsoft Delivers Exchange 2010.

How Progent's Microsoft Certified Engineers Can Help Your Business with Exchange Server 2010
Progent's Microsoft certified engineers can provide a wide range of Exchange Server 2010 support skills and can assist your business to evaluate the advantages and costs of implementing Microsoft Exchange 2010, conduct realistic simulations to determine the operation and throughput of Exchange 2010 in your network, plan a Microsoft Exchange Server 2010 solution that enhances the availability, security, and productivity of your messaging system, create a practical migration plan that minimizes operational disruption and maximizes the utilization of existing hardware, deliver low-cost online and on-premises help to execute your migration to Microsoft Exchange 2010, generate comprehensive documentation of your upgraded messaging system, educate your network support team and users to get them up to speed rapidly on Exchange Server 2010, and offer continuing administrative and engineering support.

Progent specializes in offering online engineering and technical support, which can save you significant time and money in the course of your upgrade to Microsoft Exchange Server 2010. By offering fast online access to Microsoft-certified Exchange 2010 professionals, Progent avoids the cost and business interruption associated with onsite support. For situations that call for on-premises help, Progent can dispatch a consulting expert to any state and most zip codes in the United States.

Progent's network professionals can provide a range of additional affordable services to enhance the efficiency, availability, security, performance, and manageability of messaging environments powered by Exchange Server 2010:

Network Design and Troubleshooting Help from Cisco CCIE Network Experts
Progent can provide the expertise of Cisco Certified CCIE network engineers to help you to optimize your connectivity architecture to support the fault-tolerance, protection, and wireless connectivity features built into Exchange 2010. Progent can demonstrate economical techniques to set up Cisco switches and routers to attain the top degree of network uptime, protection, and capacity. Progent's Cisco CCIE engineers are experts in delivering remote assistance so that your organization can benefit from world-class network infrastructure expertise at a price that small organizations can handle.

Security Vulnerability Evaluation Packages
Progent's GIAC and CISSP certified network security consultants can oversee a selection of affordable security inventory evaluation service bundles that offer companies of any size an opportunity to have an objective, professional opinion about the strength of their network security environment for integration with Exchange 2010. These set-price security scanning service bundles range from a low-cost external security scan and assessment package for small companies up to an advanced offering for institutions who have to meet security criteria demanded by government mandates or by customers. For each security evaluation package, consultants with top security certifications analyze and document automatically collected information and offer recommendations for efficient improvements.

Business Continuity Planning and Archiving
Progent's backup and recovery engineers can assist you to design a business continuity strategy so you can resume critical network functions in case of an IT network breakdown due to natural disaster, cyber attack, hardware problems, human mistakes, or other sources. Progent can assist you to create a comprehensive workplace recovery strategy that incorporates periodic disaster recovery drills. Progent's Microsoft and Cisco-authorized engineers can also assist your business to establish an economical, high-availability system infrastructure that takes into account dependability issues covering a wide array of system technologies and processes including server and storage clustering, load balancing, and virtualization. Progent can also provide Data Protection Manager support services to help you deploy DPM for ongoing online system backup and fast recovery.

Wireless Messaging Expertise for RIM BlackBerry, Apple iPhone, and Microsoft Windows Mobile Handsets
Progent's mobile email consultants can reduce hassle and expenses by helping you to identify, set up, administer, and support wireless productivity solutions that align with your business goals. Progent's consultants can assist your organization to carry out a Microsoft Exchange Server 2010 upgrade that significantly improves the productivity of mobile employees by offering tight integration with major mobile handsets including RIM BlackBerry smartphones, iPhones, and Microsoft Windows Mobile handsets. Progent's BlackBerry experts can in addition help your company to incorporate BlackBerry BES Server into your Microsoft Exchange Server 2010 environment.

Virtualization and Server Management Expertise
Progent's network management professionals have in-depth experience with major virtual server technologies and can provide Windows Server 2008 Hyper-V Virtual Server support, VMware virtual technologies help, and Citrix XenServer consulting. Progent's consultants can show your company ways to integrate Exchange 2010 into a virtualized server solution that maximizes speed, increases uptime, simplifies management, reduces restoration time, and lowers your investment in hardware and maintenance. As an example, Progent's engineers can help you to utilize Hyper-V's integration with System Center Virtual Machine Manager to unify the administration of your company's virtualized network.

Windows Server 2008 R2 Expertise
Progent's Microsoft-certified consultants can provide Windows Server 2008 R2 engineering support services to assist you to configure, manage, and troubleshoot Microsoft's latest server product and ensure that Exchange Server 2010 is tightly incorporated into a state-of-the-art information network powered by Microsoft Windows Server 2008 R2. Progent's consultants can assist you to install and analyze pilot simulations, develop and execute a migration plan that minimizes business disruption, strengthen your network architecture, fortify your protection, and set up server and storage clustering and machine virtualization configurations that improve the strategic value of your IT investment.

Windows 7 Upgrade and Client Support
Progent's Microsoft-certified engineers can help your organization to configure, administer, and support Microsoft Windows 7 desktops to make sure Microsoft's most powerful client platform operates productively with Microsoft Exchange 2010. Progent's Windows 7 migration and support services include cost/benefit assessment, project management, test evaluations under realistic workloads, minimally disruptive rollout of Windows 7 desktops, thorough documentation, webinar training for desktop users and network managers, plus ongoing IT assistance from Progent's economical remote help desk services.

For additional details concerning Progent's support services for Exchange Server 2010, phone 1-800-993-9400 or visit Contact Progent.



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