Ransomware Hot Line: 800-462-8800
24x7 Remote Access to a Top-tier Ransomware Consultant
Ransomware requires time to work its way across a target network. For this reason, ransomware assaults are commonly launched on weekends and at night, when support personnel may take longer to become aware of a break-in and are less able to mount a quick and forceful response. The more lateral movement ransomware can manage within a victim's network, the longer it will require to recover basic IT services and scrambled files and the more information can be exfiltrated to the dark web.
Progent's Ransomware Hot Line is intended to assist you to take the time-critical first step in responding to a ransomware attack by stopping the bleeding. Progent's remote ransomware experts can assist organizations in the São José dos Campos metro area to locate and isolate breached devices and guard undamaged resources from being compromised.
If your network has been breached by any strain of ransomware, act fast. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.
Progent's Ransomware Response Services Offered in São José dos Campos
Modern strains of ransomware like Ryuk, Sodinokibi, Netwalker, and Egregor encrypt online files and attack any accessible system restores and backups. Files synchronized to the cloud can also be impacted. For a poorly defended environment, this can make system recovery almost impossible and effectively throws the IT system back to square one. So-called Threat Actors (TAs), the hackers responsible for ransomware attack, demand a ransom fee in exchange for the decryptors needed to recover encrypted files. Ransomware attacks also try to steal (or "exfiltrate") files and hackers demand an additional settlement for not publishing this information on the dark web. Even if you can restore your network to an acceptable point in time, exfiltration can pose a big problem according to the sensitivity of the downloaded data.
The recovery work subsequent to ransomware attack involves several distinct phases, the majority of which can proceed in parallel if the recovery workgroup has a sufficient number of people with the required skill sets.
- Quarantine: This urgent first response requires blocking the sideways spread of the attack within your IT system. The more time a ransomware attack is allowed to go unchecked, the more complex and more expensive the restoration effort. Recognizing this, Progent keeps a 24x7 Ransomware Hotline staffed by seasoned ransomware response engineers. Quarantine activities include isolating infected endpoint devices from the network to minimize the spread, documenting the environment, and securing entry points.
- System continuity: This involves bringing back the network to a basic acceptable degree of capability with the shortest possible delay. This effort is usually at the highest level of urgency for the victims of the ransomware assault, who often see it as a life-or-death issue for their business. This project also requires the widest array of IT abilities that span domain controllers, DHCP servers, physical and virtual machines, desktops, laptops and mobile phones, databases, office and mission-critical applications, network topology, and protected remote access. Progent's ransomware recovery team uses advanced collaboration platforms to organize the complicated recovery effort. Progent understands the importance of working quickly, continuously, and in unison with a client's management and IT group to prioritize tasks and to get essential services back online as fast as feasible.
- Data restoration: The effort necessary to recover data damaged by a ransomware attack depends on the state of the systems, how many files are encrypted, and which recovery methods are required. Ransomware assaults can take down key databases which, if not gracefully shut down, might need to be rebuilt from the beginning. This can include DNS and AD databases. Exchange and SQL Server depend on Active Directory, and many financial and other business-critical platforms depend on SQL Server. Often some detective work may be required to locate clean data. For instance, undamaged Outlook Email Offline Folder Files may exist on staff desktop computers and laptops that were not connected during the ransomware attack. Progent's ProSight Data Protection Services utilize Altaro VM Backup technology to defend against ransomware attacks by leveraging Immutable Cloud Storage. This creates tamper-proof data that cannot be erased or modified by any user including administrators.
- Deploying modern AV/ransomware defense: Progent's Active Security Monitoring uses SentinelOne's machine learning technology to offer small and medium-sized businesses the advantages of the identical AV tools deployed by some of the world's biggest corporations such as Netflix, Visa, and Salesforce. By providing in-line malware filtering, identification, containment, recovery and forensics in one integrated platform, Progent's ProSight ASM reduces total cost of ownership, simplifies administration, and expedites operational continuity. SentinelOne's next-generation endpoint protection (NGEP) incorporated in ProSight Active Security Monitoring was ranked by Gartner Group as the industry's "most visionary Endpoint Protection Platform." Progent is a SentinelOne Partner, reseller, and integrator. Learn about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery with SentinelOne technology.
- Negotiation with the threat actor (TA): Progent is experienced in negotiating settlements with threat actors. This requires close co-operation with the ransomware victim and the insurance provider, if any. Services include establishing the kind of ransomware used in the assault; identifying and making contact with the hacker; testing decryption capabilities; budgeting a settlement amount with the victim and the insurance carrier; establishing a settlement and timeline with the hacker; checking adherence to anti-money laundering sanctions; overseeing the crypto-currency transfer to the hacker; receiving, reviewing, and using the decryptor utility; troubleshooting failed files; creating a clean environment; mapping and connecting datastores to match precisely their pre-encryption state; and restoring physical and virtual devices and software services.
- Forensic analysis: This activity is aimed at learning the ransomware attack's progress across the targeted network from beginning to end. This audit trail of how a ransomware assault travelled within the network assists your IT staff to assess the damage and uncovers weaknesses in rules or processes that need to be rectified to avoid future break-ins. Forensics involves the review of all logs, registry, Group Policy Object, Active Directory, DNS, routers, firewalls, scheduled tasks, and core Windows systems to check for variations. Forensic analysis is usually given a high priority by the cyber insurance carrier. Since forensic analysis can take time, it is critical that other key activities like business resumption are pursued concurrently. Progent has a large roster of information technology and cybersecurity professionals with the knowledge and experience needed to carry out the work of containment, business resumption, and data restoration without disrupting forensic analysis.
Progent's Qualifications
Progent has delivered remote and on-premises network services throughout the United States for more than two decades and has been awarded Microsoft's Partner designation in the Datacenter and Cloud Productivity practice areas. Progent's roster of subject matter experts (SMEs) includes professionals who have been awarded high-level certifications in foundation technology platforms including Cisco infrastructure, VMware, and popular Linux distros. Progent's cybersecurity consultants have earned prestigious certifications including CISM, CISSP, GIAC, and CMMC 2.0. (Refer to Progent's certifications). Progent also has guidance in financial and Enterprise Resource Planning software. This breadth of skills gives Progent the ability to salvage and consolidate the surviving parts of your IT environment following a ransomware assault and rebuild them rapidly into a functioning system. Progent has worked with leading insurance carriers like Chubb to help businesses clean up after ransomware assaults.
Contact Progent for Ransomware Recovery Services in São José dos Campos
For ransomware cleanup services in the São José dos Campos metro area, phone Progent at 800-462-8800 or go to Contact Progent.