Ransomware Hot Line: 800-462-8800
24x7 Remote Access to a Senior Ransomware Consultant
Ransomware needs time to steal its way through a target network. For this reason, ransomware attacks are typically launched on weekends and at night, when IT staff are likely to be slower to become aware of a break-in and are least able to organize a rapid and coordinated defense. The more lateral movement ransomware is able to make within a victim's network, the more time it takes to recover core IT services and damaged files and the more data can be stolen and posted to the dark web.
Progent's Ransomware Hot Line is designed to guide organizations to take the urgent first phase in mitigating a ransomware attack by containing the malware. Progent's online ransomware engineers can assist businesses in the Edison area to identify and isolate infected servers and endpoints and protect undamaged assets from being penetrated.
If your system has been penetrated by any version of ransomware, act fast. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.
Progent's Ransomware Response Expertise Available in Edison
Modern variants of crypto-ransomware like Ryuk, Maze, DopplePaymer, and Egregor encrypt online data and attack any accessible system restores and backups. Data synched to the cloud can also be impacted. For a poorly defended network, this can make automated restoration almost impossible and effectively throws the datacenter back to the beginning. Threat Actors (TAs), the cybercriminals behind a ransomware attack, insist on a ransom payment in exchange for the decryptors needed to unlock encrypted files. Ransomware attacks also try to steal (or "exfiltrate") information and TAs require an extra ransom in exchange for not publishing this information on the dark web. Even if you are able to rollback your network to an acceptable date in time, exfiltration can be a big issue according to the nature of the stolen information.
The restoration process subsequent to ransomware incursion involves a number of crucial phases, most of which can be performed in parallel if the response team has a sufficient number of members with the required skill sets.
- Containment: This urgent initial response requires blocking the sideways progress of the attack within your network. The more time a ransomware assault is permitted to run unrestricted, the longer and more costly the restoration effort. Because of this, Progent keeps a round-the-clock Ransomware Hotline staffed by seasoned ransomware response experts. Containment activities include isolating affected endpoints from the network to restrict the spread, documenting the environment, and securing entry points.
- System continuity: This covers bringing back the IT system to a minimal acceptable level of functionality with the shortest possible downtime. This effort is usually the top priority for the victims of the ransomware assault, who often perceive it to be a life-or-death issue for their business. This activity also demands the widest range of technical skills that span domain controllers, DHCP servers, physical and virtual servers, desktops, notebooks and mobile phones, databases, office and mission-critical apps, network architecture, and safe endpoint access. Progent's recovery experts use state-of-the-art workgroup tools to coordinate the complex restoration effort. Progent understands the importance of working rapidly, continuously, and in unison with a customer's management and network support group to prioritize activity and to put vital resources back online as fast as feasible.
- Data recovery: The work necessary to recover data impacted by a ransomware attack varies according to the state of the systems, the number of files that are affected, and which recovery techniques are needed. Ransomware assaults can destroy critical databases which, if not gracefully closed, might have to be reconstructed from the beginning. This can apply to DNS and AD databases. Microsoft Exchange and Microsoft SQL Server depend on Active Directory, and many ERP and other mission-critical platforms depend on SQL Server. Some detective work may be required to locate clean data. For example, undamaged OST files (Outlook Email Offline Folder Files) may exist on employees' desktop computers and laptops that were off line during the ransomware assault. Progent's ProSight Data Protection Services utilize Altaro VM Backup tools to defend against ransomware attacks by leveraging Immutable Cloud Storage. This produces tamper-proof data that cannot be erased or modified by anyone including administrators or root users.
- Implementing modern antivirus/ransomware defense: Progent's ProSight Active Security Monitoring uses SentinelOne's machine learning technology to give small and medium-sized companies the benefits of the identical AV technology deployed by some of the world's largest corporations such as Walmart, Citi, and NASDAQ. By delivering real-time malware blocking, classification, mitigation, recovery and analysis in one integrated platform, Progent's Active Security Monitoring reduces total cost of ownership, simplifies management, and promotes rapid recovery. SentinelOne's next-generation endpoint protection engine built into in ProSight Active Security Monitoring was listed by Gartner Group as the "most visionary Endpoint Protection Platform." Progent is a SentinelOne Partner, reseller, and integrator. Learn about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense with SentinelOne technology.
- Negotiating a settlement with the hacker Progent has experience negotiating settlements with threat actors. This requires close co-operation with the victim and the insurance carrier, if there is one. Activities include establishing the type of ransomware involved in the attack; identifying and establishing communications the hacker persona; testing decryption capabilities; deciding on a settlement with the victim and the insurance provider; negotiating a settlement amount and timeline with the TA; confirming compliance with anti-money laundering (AML) sanctions; overseeing the crypto-currency transfer to the hacker; acquiring, reviewing, and using the decryptor tool; troubleshooting decryption problems; creating a clean environment; mapping and connecting datastores to reflect exactly their pre-encryption state; and restoring computers and software services.
- Forensic analysis: This process involves learning the ransomware assault's progress throughout the network from start to finish. This audit trail of how a ransomware assault travelled through the network helps your IT staff to assess the damage and uncovers gaps in policies or processes that should be corrected to prevent later break-ins. Forensics involves the review of all logs, registry, GPO, Active Directory (AD), DNS servers, routers, firewalls, schedulers, and basic Windows systems to detect anomalies. Forensic analysis is usually assigned a top priority by the insurance carrier. Since forensic analysis can take time, it is essential that other key recovery processes like business resumption are performed concurrently. Progent has an extensive roster of information technology and data security experts with the knowledge and experience needed to perform activities for containment, business resumption, and data restoration without disrupting forensics.
Progent's Background
Progent has delivered online and onsite IT services across the United States for over 20 years and has been awarded Microsoft's Partner certification in the Datacenter and Cloud Productivity competencies. Progent's roster of subject matter experts (SMEs) includes consultants who have earned high-level certifications in core technology platforms such as Cisco networking, VMware, and popular distributions of Linux. Progent's cybersecurity experts have earned prestigious certifications including CISM, CISSP-ISSAP, CRISC, and CMMC 2.0. (See Progent's certifications). Progent also has top-tier support in financial and Enterprise Resource Planning applications. This broad array of expertise gives Progent the ability to salvage and consolidate the surviving pieces of your network after a ransomware assault and reconstruct them quickly into an operational network. Progent has worked with leading insurance providers like Chubb to assist organizations clean up after ransomware attacks.
Contact Progent for Ransomware System Restoration Consulting in Edison
For ransomware cleanup services in the Edison area, phone Progent at 800-462-8800 or see Contact Progent.