Ransomware Hot Line: 800-462-8800

24x7 Remote Access to a Top-tier Ransomware Consultant
Ransomware 24x7 Hot LineRansomware requires time to work its way through a target network. Because of this, ransomware assaults are commonly unleashed on weekends and late at night, when IT staff may take longer to recognize a penetration and are less able to organize a rapid and coordinated defense. The more lateral progress ransomware can make inside a target's system, the longer it will require to restore basic operations and scrambled files and the more data can be exfiltrated to the dark web.

Progent's Ransomware Hot Line is intended to guide organizations to complete the urgent first phase in mitigating a ransomware attack by putting out the fire. Progent's online ransomware experts can assist businesses in the Sarasota metro area to identify and isolate breached devices and guard clean assets from being compromised.

If your system has been penetrated by any strain of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Recovery Services Available in Sarasota
Modern variants of crypto-ransomware like Ryuk, Sodinokibi, Netwalker, and Nephilim encrypt online files and infiltrate any available system restores and backups. Files synchronized to the cloud can also be corrupted. For a poorly defended network, this can make system recovery nearly impossible and effectively sets the datacenter back to the beginning. Threat Actors (TAs), the hackers responsible for ransomware assault, insist on a settlement fee in exchange for the decryptors required to unlock scrambled data. Ransomware attacks also attempt to steal (or "exfiltrate") information and TAs demand an extra ransom for not publishing this information on the dark web. Even if you are able to restore your network to a tolerable date in time, exfiltration can be a major issue depending on the sensitivity of the stolen information.

The recovery process subsequent to ransomware penetration involves several distinct stages, most of which can be performed concurrently if the recovery team has a sufficient number of people with the required skill sets.

  • Quarantine: This time-critical initial response involves blocking the lateral progress of ransomware across your network. The longer a ransomware attack is allowed to run unchecked, the longer and more expensive the recovery effort. Recognizing this, Progent keeps a round-the-clock Ransomware Hotline staffed by veteran ransomware response engineers. Quarantine processes consist of cutting off infected endpoints from the rest of network to minimize the contagion, documenting the environment, and securing entry points.
  • Operational continuity: This involves restoring the IT system to a minimal useful level of capability with the least downtime. This effort is typically the top priority for the targets of the ransomware attack, who often perceive it to be a life-or-death issue for their company. This activity also demands the broadest array of IT skills that span domain controllers, DHCP servers, physical and virtual servers, PCs, notebooks and smart phones, databases, productivity and mission-critical applications, network architecture, and secure endpoint access management. Progent's ransomware recovery team uses state-of-the-art workgroup tools to coordinate the complex recovery effort. Progent understands the importance of working quickly, tirelessly, and in unison with a client's management and IT staff to prioritize activity and to get vital resources on line again as fast as feasible.
  • Data recovery: The effort necessary to restore data damaged by a ransomware assault depends on the condition of the systems, how many files are affected, and what restore methods are required. Ransomware attacks can destroy pivotal databases which, if not carefully closed, may have to be rebuilt from scratch. This can include DNS and AD databases. Microsoft Exchange and SQL Server depend on Active Directory, and many ERP and other business-critical applications are powered by SQL Server. Some detective work may be needed to find clean data. For example, non-encrypted OST files may have survived on employees' PCs and notebooks that were off line at the time of the assault. Progent's ProSight Data Protection Services utilize Altaro VM Backup technology to defend against ransomware by leveraging Immutable Cloud Storage. This produces tamper-proof backup data that cannot be modified by anyone including administrators.
  • Deploying advanced antivirus/ransomware defense: ProSight ASM incorporates SentinelOne's machine learning technology to give small and medium-sized businesses the benefits of the identical AV tools implemented by some of the world's largest enterprises such as Netflix, Visa, and NASDAQ. By providing real-time malware blocking, detection, mitigation, recovery and forensics in a single integrated platform, ProSight Active Security Monitoring lowers TCO, streamlines administration, and expedites operational continuity. SentinelOne's next-generation endpoint protection engine built into in ProSight ASM was ranked by Gartner Group as the industry's "most visionary Endpoint Protection Platform." Progent is a SentinelOne Partner, reseller, and integrator. Find out about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery with SentinelOne technology.
  • Negotiating a settlement with the hacker Progent has experience negotiating ransom settlements with hackers. This requires working closely with the victim and the insurance carrier, if there is one. Activities consist of determining the type of ransomware involved in the attack; identifying and making contact with the hacker; verifying decryption capabilities; budgeting a settlement with the victim and the insurance carrier; establishing a settlement amount and timeline with the hacker; confirming adherence to anti-money laundering regulations; carrying out the crypto-currency transfer to the TA; acquiring, reviewing, and operating the decryptor tool; debugging decryption problems; building a clean environment; mapping and connecting datastores to match exactly their pre-encryption condition; and restoring physical and virtual devices and services.
  • Forensic analysis: This process involves learning the ransomware attack's progress across the targeted network from beginning to end. This history of the way a ransomware assault travelled within the network helps you to evaluate the damage and brings to light shortcomings in security policies or processes that should be corrected to prevent later break-ins. Forensics entails the review of all logs, registry, Group Policy Object (GPO), Active Directory (AD), DNS servers, routers, firewalls, schedulers, and core Windows systems to check for variations. Forensics is usually given a top priority by the cyber insurance carrier. Because forensic analysis can take time, it is critical that other key recovery processes such as business continuity are executed in parallel. Progent maintains a large team of IT and data security professionals with the knowledge and experience needed to carry out the work of containment, business resumption, and data restoration without interfering with forensics.
Progent's Background
Progent has delivered remote and onsite IT services throughout the U.S. for over two decades and has been awarded Microsoft's Partner designation in the Datacenter and Cloud Productivity competencies. Progent's team of SMEs includes professionals who have earned advanced certifications in foundation technologies such as Cisco infrastructure, VMware, and major Linux distros. Progent's data security experts have earned industry-recognized certifications such as CISA, CISSP-ISSAP, GIAC, and CMMC 2.0. (See Progent's certifications). Progent also has top-tier support in financial and Enterprise Resource Planning software. This breadth of skills gives Progent the ability to salvage and consolidate the surviving parts of your network following a ransomware assault and rebuild them quickly into a functioning system. Progent has collaborated with leading insurance carriers including Chubb to help businesses clean up after ransomware attacks.

Contact Progent for Ransomware Recovery Consulting in Sarasota
For ransomware cleanup expertise in the Sarasota metro area, call Progent at 800-462-8800 or visit Contact Progent.


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