Ransomware Hot Line: 800-462-8800

24x7 Online Access to a Senior Ransomware Engineer
Ransomware 24x7 Hot LineRansomware requires time to work its way across a network. For this reason, ransomware attacks are typically unleashed on weekends and late at night, when IT personnel may be slower to recognize a breach and are less able to organize a rapid and forceful defense. The more lateral movement ransomware is able to manage within a victim's network, the longer it takes to recover core operations and damaged files and the more information can be exfiltrated to the dark web.

Progent's Ransomware Hot Line is intended to assist organizations to complete the urgent first phase in mitigating a ransomware assault by stopping the bleeding. Progent's online ransomware engineers can help organizations in the Manaus area to identify and quarantine infected devices and guard clean resources from being compromised.

If your system has been breached by any strain of ransomware, act fast. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Response Services Available in Manaus
Current variants of crypto-ransomware like Ryuk, Sodinokibi, DopplePaymer, and Egregor encrypt online files and attack any available system restores. Files synched to the cloud can also be corrupted. For a poorly defended network, this can make automated recovery nearly impossible and basically throws the IT system back to the beginning. So-called Threat Actors (TAs), the cybercriminals responsible for ransomware assault, insist on a settlement payment for the decryption tools required to recover encrypted files. Ransomware assaults also try to steal (or "exfiltrate") files and hackers require an extra payment in exchange for not publishing this information on the dark web. Even if you can restore your network to a tolerable date in time, exfiltration can pose a big issue depending on the sensitivity of the downloaded data.

The restoration work subsequent to ransomware penetration has a number of crucial phases, most of which can proceed concurrently if the response team has a sufficient number of people with the necessary skill sets.

  • Containment: This time-critical first response requires blocking the lateral progress of the attack within your network. The longer a ransomware assault is allowed to run unchecked, the longer and more expensive the recovery effort. Because of this, Progent maintains a 24x7 Ransomware Hotline staffed by seasoned ransomware recovery experts. Quarantine activities include isolating affected endpoints from the rest of network to restrict the spread, documenting the IT system, and protecting entry points.
  • System continuity: This covers restoring the IT system to a basic useful level of capability with the least delay. This effort is usually the top priority for the targets of the ransomware attack, who often perceive it to be a life-or-death issue for their business. This activity also requires the broadest array of IT abilities that cover domain controllers, DHCP servers, physical and virtual servers, desktops, laptops and smart phones, databases, office and mission-critical apps, network architecture, and safe remote access. Progent's recovery team uses advanced workgroup platforms to organize the complicated restoration effort. Progent appreciates the urgency of working rapidly, tirelessly, and in concert with a client's managers and network support staff to prioritize tasks and to get vital resources on line again as fast as feasible.
  • Data recovery: The work required to restore files damaged by a ransomware attack depends on the condition of the network, how many files are affected, and what recovery methods are needed. Ransomware attacks can destroy pivotal databases which, if not carefully shut down, may need to be reconstructed from scratch. This can apply to DNS and Active Directory databases. Microsoft Exchange and Microsoft SQL Server rely on AD, and many ERP and other mission-critical applications are powered by Microsoft SQL Server. Some detective work may be required to locate undamaged data. For instance, undamaged OST files may have survived on employees' desktop computers and laptops that were off line at the time of the ransomware attack. Progent's ProSight Data Protection Services utilize Altaro VM Backup technology to defend against ransomware attacks via Immutable Cloud Storage. This produces tamper-proof data that cannot be modified by anyone including administrators.
  • Deploying modern AV/ransomware protection: Progent's ProSight ASM incorporates SentinelOne's behavioral analysis technology to give small and mid-sized businesses the benefits of the identical anti-virus tools implemented by many of the world's largest enterprises such as Netflix, Visa, and Salesforce. By providing in-line malware blocking, detection, mitigation, repair and analysis in one integrated platform, Progent's ProSight Active Security Monitoring cuts TCO, streamlines administration, and expedites operational continuity. SentinelOne's next-generation endpoint protection engine incorporated in Progent's ProSight Active Security Monitoring was listed by Gartner Group as the "most visionary Endpoint Protection Platform." Progent is a SentinelOne Partner, reseller, and integrator. Learn about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense with SentinelOne technology.
  • Negotiation with the hacker Progent is experienced in negotiating settlements with hackers. This requires close co-operation with the ransomware victim and the cyber insurance carrier, if any. Activities consist of establishing the type of ransomware used in the assault; identifying and establishing communications the hacker persona; testing decryption tool; budgeting a settlement with the ransomware victim and the insurance carrier; establishing a settlement amount and schedule with the TA; checking adherence to anti-money laundering (AML) regulations; overseeing the crypto-currency disbursement to the hacker; receiving, learning, and operating the decryptor utility; troubleshooting failed files; creating a clean environment; mapping and reconnecting datastores to match exactly their pre-encryption state; and recovering machines and software services.
  • Forensics: This activity is aimed at learning the ransomware attack's progress throughout the targeted network from start to finish. This audit trail of the way a ransomware assault travelled within the network assists your IT staff to evaluate the damage and uncovers gaps in policies or processes that need to be rectified to prevent future break-ins. Forensics entails the examination of all logs, registry, Group Policy Object (GPO), Active Directory (AD), DNS, routers, firewalls, schedulers, and basic Windows systems to look for variations. Forensic analysis is usually given a high priority by the insurance carrier. Because forensic analysis can be time consuming, it is essential that other key activities such as business continuity are performed in parallel. Progent maintains a large roster of IT and cybersecurity experts with the skills needed to carry out activities for containment, business resumption, and data recovery without interfering with forensics.
Progent's Background
Progent has provided remote and on-premises network services across the U.S. for over two decades and has been awarded Microsoft's Partner designation in the Datacenter and Cloud Productivity practice areas. Progent's team of subject matter experts (SMEs) includes professionals who have been awarded high-level certifications in foundation technologies such as Cisco networking, VMware, and popular distributions of Linux. Progent's cybersecurity consultants have earned prestigious certifications including CISA, CISSP, CRISC, and CMMC 2.0. (Refer to certifications earned by Progent consultants). Progent also offers guidance in financial and ERP software. This breadth of expertise gives Progent the ability to identify and consolidate the undamaged parts of your IT environment following a ransomware intrusion and reconstruct them rapidly into an operational network. Progent has collaborated with top cyber insurance carriers like Chubb to assist organizations recover from ransomware assaults.

Contact Progent for Ransomware System Recovery Consulting Services in Manaus
For ransomware system restoration consulting services in the Manaus metro area, phone Progent at 800-462-8800 or visit Contact Progent.


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