Ransomware Hot Line: 800-462-8800
24x7 Remote Help from a Top-tier Ransomware Consultant
Ransomware needs time to steal its way through a network. For this reason, ransomware attacks are commonly unleashed on weekends and at night, when IT staff are likely to take longer to become aware of a break-in and are less able to mount a rapid and forceful defense. The more lateral progress ransomware is able to manage inside a victim's system, the more time it will require to restore core operations and scrambled files and the more data can be exfiltrated to the dark web.
Progent's Ransomware Hot Line is designed to guide organizations to complete the urgent first phase in mitigating a ransomware attack by containing the malware. Progent's online ransomware engineers can help organizations in the Virginia Beach area to identify and isolate breached servers and endpoints and protect clean resources from being compromised.
If your network has been penetrated by any version of ransomware, act fast. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.
Progent's Ransomware Response Expertise Available in Virginia Beach
Modern variants of crypto-ransomware like Ryuk, Sodinokibi, Netwalker, and Nephilim encrypt online data and infiltrate any accessible system restores and backups. Data synchronized to the cloud can also be impacted. For a poorly defended network, this can make system recovery almost impossible and effectively knocks the datacenter back to square one. So-called Threat Actors (TAs), the cybercriminals responsible for ransomware attack, demand a ransom fee for the decryption tools needed to unlock encrypted files. Ransomware assaults also try to exfiltrate information and TAs demand an additional ransom for not posting this data on the dark web. Even if you are able to restore your network to an acceptable date in time, exfiltration can be a big problem according to the nature of the stolen data.
The recovery work subsequent to ransomware penetration has several crucial stages, the majority of which can proceed concurrently if the recovery workgroup has enough people with the required experience.
- Quarantine: This urgent initial step requires blocking the sideways progress of ransomware across your IT system. The more time a ransomware attack is permitted to go unrestricted, the more complex and more costly the recovery process. Recognizing this, Progent keeps a 24x7 Ransomware Hotline monitored by seasoned ransomware response engineers. Quarantine processes include isolating affected endpoint devices from the rest of network to block the spread, documenting the environment, and protecting entry points.
- Operational continuity: This covers bringing back the IT system to a basic useful degree of capability with the shortest possible delay. This process is usually the highest priority for the targets of the ransomware assault, who often perceive it to be a life-or-death issue for their company. This project also requires the broadest array of technical abilities that span domain controllers, DHCP servers, physical and virtual servers, desktops, notebooks and mobile phones, databases, productivity and mission-critical applications, network topology, and secure remote access. Progent's recovery experts use state-of-the-art workgroup platforms to coordinate the multi-faceted recovery process. Progent appreciates the urgency of working rapidly, tirelessly, and in concert with a client's management and IT staff to prioritize tasks and to put essential services back online as quickly as possible.
- Data recovery: The work necessary to restore data damaged by a ransomware assault depends on the state of the network, how many files are affected, and which restore techniques are needed. Ransomware assaults can destroy critical databases which, if not properly shut down, might have to be rebuilt from scratch. This can apply to DNS and Active Directory databases. Microsoft Exchange and Microsoft SQL Server depend on AD, and many manufacturing and other business-critical applications are powered by SQL Server. Some detective work could be needed to locate clean data. For example, undamaged Outlook Email Offline Folder Files may exist on employees' PCs and laptops that were not connected during the attack. Progent's ProSight Data Protection Services utilize Altaro VM Backup technology to defend against ransomware by leveraging Immutable Cloud Storage. This creates tamper-proof data that cannot be modified by any user including administrators.
- Deploying advanced AV/ransomware defense: Progent's ProSight ASM uses SentinelOne's machine learning technology to offer small and medium-sized companies the advantages of the same AV tools used by some of the world's biggest corporations including Walmart, Visa, and NASDAQ. By providing real-time malware blocking, detection, mitigation, restoration and analysis in one integrated platform, Progent's Active Security Monitoring lowers TCO, simplifies administration, and expedites resumption of operations. SentinelOne's next-generation endpoint protection engine incorporated in Progent's Active Security Monitoring was ranked by Gartner Group as the industry's "most visionary Endpoint Protection Platform." Progent is a SentinelOne Partner, reseller, and integrator. Read about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware recovery with SentinelOne technology.
- Negotiation with the hacker Progent is experienced in negotiating settlements with threat actors. This calls for working closely with the victim and the insurance provider, if any. Services include establishing the type of ransomware involved in the assault; identifying and making contact with the hacker; verifying decryption capabilities; budgeting a settlement with the victim and the insurance carrier; establishing a settlement and timeline with the TA; confirming adherence to anti-money laundering regulations; carrying out the crypto-currency payment to the TA; acquiring, learning, and operating the decryption tool; debugging decryption problems; building a pristine environment; mapping and connecting datastores to reflect exactly their pre-attack state; and reprovisioning computers and services.
- Forensics: This process involves discovering the ransomware assault's progress across the network from start to finish. This audit trail of the way a ransomware assault progressed within the network assists you to evaluate the impact and uncovers shortcomings in security policies or processes that should be rectified to avoid future breaches. Forensics entails the review of all logs, registry, Group Policy Object, AD, DNS servers, routers, firewalls, scheduled tasks, and core Windows systems to check for variations. Forensic analysis is commonly assigned a top priority by the insurance carrier. Because forensic analysis can be time consuming, it is critical that other key activities such as operational resumption are performed concurrently. Progent maintains a large roster of information technology and cybersecurity experts with the skills needed to carry out the work of containment, business resumption, and data recovery without disrupting forensics.
Progent's Background
Progent has delivered remote and on-premises network services across the U.S. for over two decades and has been awarded Microsoft's Partner designation in the Datacenter and Cloud Productivity competencies. Progent's roster of subject matter experts (SMEs) includes consultants who have earned advanced certifications in foundation technology platforms such as Cisco infrastructure, VMware, and major distributions of Linux. Progent's data security consultants have earned industry-recognized certifications such as CISA, CISSP-ISSAP, CRISC, and CMMC 2.0. (Refer to certifications earned by Progent consultants). Progent also offers guidance in financial management and ERP application software. This scope of expertise gives Progent the ability to salvage and integrate the surviving pieces of your IT environment after a ransomware attack and reconstruct them rapidly into a viable network. Progent has worked with top insurance carriers like Chubb to assist businesses clean up after ransomware assaults.
Contact Progent for Ransomware System Restoration Services in Virginia Beach
For ransomware cleanup consulting in the Virginia Beach area, call Progent at 800-462-8800 or see Contact Progent.