Expanding your at-home workforce may have a major effect on network infrastructure, security/compliance, and corporate workflows. Progent has two decades of background helping small and mid-size businesses to design, configure, manage, tune, and troubleshoot IT environments that support at-home workers. Progent can assist your El Paso organization to select the appropriate technologies and follow best practices in building and operating a safe virtual solution for telecommuters that facilitates collaboration and delivers top value. Progent can provide support services ranging from on demand expertise for getting you past occasional technical roadblocks to comprehensive project management or co-management to help you successfully complete business-critical tasks.

Progent's consultants can help El Paso, Texas companies to succeed with any aspect of creating a high-functioning remote work environment by delivering network infrastructure configuration services, IP voice troubleshooting, video conferencing support, collaboration platform selection and deployment, cloud integration, Help Desk outsourcing, cybersecurity, data protection solutions, and unified management.

Video Conferencing for Telecommuters
A broad range of video conferencing platforms from leading vendors enable online discussions, video conferencing, chat, and screen sharing for both local workers and teleworkers. Many organizations utilize multiple conferencing products to meet the needs of their various partners and customers. Progent can assist your organization to manage your current conferencing environment and enhance the engagement of your at-home workforce.

  • Skype for Business is Microsoft's leading communications product that supports real-time presence, IM, audio and video conferencing plus the transparent integration of these capabilities within Office desktop and Microsoft 365 applications such as PowerPoint, Word, Excel and Outlook. Progent can provide the skills of Microsoft-certified consultants who can assist your company to deploy and manage Skype for Business client software to accommodate your at-home workforce. For details about Progent's support expertise for Skype for Business, visit Skype for Business integration experts.
  • FaceTime is Apple's multiuser video phone app for compatible iOS and macOS devices. FaceTime works on Wi-Fi or cellular Internet connections. Current editions of FaceTime allow as many as 32 concurrent users for video calls. To learn more about Progent's support services for FaceTime, refer to Progent's FaceTime configuration expertise.
  • Webex Meeting Center provides remote conferencing for most desktop or mobile devices. Offered through Cisco's Webex Cloud, Webex services include sharing specific content or computer screens, presentations that incorporate rich media such as Microsoft PowerPoint and Flash videos, network-based capture, plus editing and playback for future reference and training. For details about Progent's consulting services for Webex and for other IP video products from Cisco, see Progent's Webex Meeting Center support services.
  • Teams is Microsoft's next-generation replacement for Skype for Business. Teams acts as a hub for conferencing, contacts, and content with capabilities such as voice/video calling, threaded chat, plus data sharing. To learn more about Progent's consulting services for Teams as well as for additional Microsoft 365 apps, visit Progent's Microsoft Teams consulting services.
  • Other Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver integration and troubleshooting expertise for these products and help your business to optimize your network architecture to run them.

Contact Progent for Telecommuter Support Services
To contact Progent about creating and managing a productive work-from-home environment for your El Paso, Texas business, phone 1-800-993-9400 or go to Contact Progent.

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