Wireless Consulting Services

Consulting Support for BlackBerry Environments
BlackBerry mobile PDAs were once among the most successful products for maintaining anytime-anywhere access to messaging, calendars, web-based applications, and other critical business data. Progent can provide El Paso, Texas companies the services of BlackBerry-premier consultants who can assist businesses to maintain their BlackBerry deployments or migrate efficiently to a current smartphone solution.

As the complexity of small company networks has increased, and as the demand for world-class security, dependability, and disaster recovery has grown to be the norm for companies regardless of size, successful deployment and maintenance of BlackBerry technology has become more difficult. To address areas such as data protection, business continuity, and synchronization of BlackBerry smartphones with a variety of messaging servers and corporate databases, small businesses frequently resort to external support firms who specialize in BlackBerry integration and maintenance.

Progent can provide the services of BlackBerry-certified consultants who can assist small businesses to design, manage, and repair BlackBerry solutions affordably and effectively, doing away with the necessity for an internal BlackBerry technology specialist and reducing the cost and hassle of supporting mobile workers. Progent's BlackBerry technology engineers have in-depth experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified security specialists. This breadth of knowledge, combined with Progent's efficient online service delivery capabilities, provides small businesses an affordable solution for integrating RIM BlackBerry technology productively into their business information system.

Progent's consultants can assist your company with SQL Server 2019 development consulting, SQL Server 2016 migration consulting, and Exchange Server 2019 setup so that your data and messaging systems work optimally with BlackBerry Enterprise Server. Progent can also show you how to upgrade from previous editions of BlackBerry and Microsoft technology, configure streamlined administration utilities to enable you to monitor and support BlackBerry smartphones throughout your company, recommend security policies that are right for your company, customize mobile applications, and ensure that your IT network infrastructure is properly designed to accommodate your BlackBerry users. Also, Progent's business continuity consultants can help ensure that your BlackBerry information is incorporated in your regular backup procedures so that it can be recovered quickly and thoroughly.

El Paso Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout El Paso and West Texas.

BlackBerry Enterprise Server Consulting Services
The BlackBerry BES Server gives companies a centralized and secure source for incorporating BlackBerry wireless devices into their email, collaboration, and software application infrastructure. BlackBerry BES Server allows wireless BlackBerry clients to connect to Exchange Server, Domino, or Novell GroupWise email and to synchronize BlackBerry smartphones with PC desktops to achieve consistent information for collaborative programs such a schedules, address books, to-do lists, instant messaging, and custom business software. Due to BlackBerry Enterprise Server support for Microsoft Exchange, users with BlackBerry handsets can have push-based access to Exchange messages and to IM-enabled applications through Microsoft Communications Server and Lync Server 2010 integration.

Progent's BlackBerry-certified consultants can assist you to design, install, and support BlackBerry BES Server so you can improve the efficiency of BlackBerry clients, simplify the management of a BlackBerry environment, and lower the expense of maintaining a mobile workforce.

Some Ways That Progent Can Help Your Business to Manage and Troubleshoot Your BlackBerry Environment
Progent can provide a seasoned BlackBerry support who has been awarded certifications from RIM in all key facets of BlackBerry integration. Progent's BlackBerry consulting skills range from troubleshooting synchronization problems to architecting wireless workforce solutions built around BlackBerry BES Server. These BlackBerry credentials and their respective practice areas include:

BlackBerry Certified Solution Designer
Progent can provide the services of a BlackBerry Certified Solution Designer to help you to design, install, test, troubleshoot, and document a mobile wireless solution built upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's high-level consulting services for BlackBerry include business and network needs assessment, system design, installation planning and implementation, performance tuning, configuration of a high-availability environment, information backup and disaster recovery planning, and system-wide security design.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your functional goals and to design a mobile wireless solution that fits within your information technology budget and supports your business plans. Progent can explain the impact of your organizational policies on the configuration of a BlackBerry Enterprise Solution, evaluate your current network infrastructure's ability to support a BlackBerry Enterprise Server, help your organization to determine which administration approach and equipment meet your needs, and evaluate your messaging system topology. Progent can also explain the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on one another so you can make informed decisions about alternatives for software versions, processors and storage, network design, and application configuration.

To maximize network security, Progent's BlackBerry-certified expert can assist your company to choose and configure sensible security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISA and CISM-certified security specialists to run network-wide security vulnerability and compliance testing and suggest improvements to support your BlackBerry environment.

BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers advanced knowledge for deploying, administering, tracking, and troubleshooting one or multiple BlackBerry Enterprise Servers in an email environment powered by Exchange Server. Progent's BlackBerry-certified engineer offers support skills in important technologies related to BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email structure, Outlook, firewalls, proxy servers, MAPI, and IT policies and scheduling. Progent can assist you to install and remove BlackBerry smartphone users on Microsoft Exchange Server and Microsoft Active Directory, configure, track, and administer BlackBerry Enterprise Server, manage BlackBerry smartphones and user accounts, archive and support storage groups, configure permissions, set up the MDS and IM, implement push and pull access control lists, control Exchange data flow, create, update, and apply wireless LAN and VPN configuration sets, set up SNMP traps for alerts, and generate management reports based on SNMP results.

Progent's BlackBerry consultant can help you with your BlackBerry technology in a number of environments such as Windows 2K, 2003 or 2008 platforms, Windows XP, Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to use tools such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and SNMP.

Contact Progent for Help from a RIM BlackBerry-Certified Consultant
In order to ask Progent about technical assistance for BlackBerry wireless integration, phone 1-800-993-9400 or see Contact Progent.