Enlarging your telecommuter workforce can have a major effect on network architecture, security/compliance, and company culture. Progent has two decades of background helping SMBs to plan, deploy, administer, optimize, and debug IT networks that incorporate at-home workers. Progent can help your Edmonton organization to pick the right tools and adhere to leading practices in creating and operating a safe virtual office solution for telecommuters that facilitates teamwork and delivers top business value. Progent offers support services that go from on demand expertise for helping you over occasional technical roadblocks to full project management or co-management to help you successfully complete mission-critical initiatives.

Progent's consultants can assist Edmonton, Alberta businesses to succeed with any facet of creating a high-performing telecommuting environment by providing network infrastructure configuration services, IP voice expertise, voice/video conferencing support, collaboration platform customization and training, public cloud connectivity, Help Desk services, endpoint security, data protection solutions, and centralized management.

Voice/Video Conferencing for At-Home Workers
A broad range of voice/video conferencing platforms from major vendors support virtual discussions, video conferencing, chat, and screen sharing for both onsite users and teleworkers. Many organizations utilize a mix of products to accommodate their different partners and customers. Progent can assist your organization to manage your current conferencing environment and enhance the productivity of your remote workforce.

  • Skype for Business is Microsoft's popular communications product that enables presence, IM, audio and video calling and conferencing as well as the transparent integration of these capabilities within Office desktop and Microsoft 365 applications including PowerPoint, Word, Excel and Outlook. Progent offers the expertise of Microsoft-certified specialists who can help you to set up and manage Skype for Business clients to support your remote workforce. For details about Progent's support expertise for Skype for Business, refer to Skype for Business integration experts.
  • FaceTime is Apple's group video calling app for compatible iOS, iPadOS, iPod and macOS devices. FaceTime works on Wi-Fi or cellular Internet connections. Current editions of FaceTime support as many as 32 simultaneous users for voice/video calls. To learn more about Progent's consulting services for FaceTime, visit Progent's FaceTime configuration expertise.
  • Webex Meeting Center provides online conferencing for virtually all computing devices. Offered via Cisco's Webex Cloud platform, Webex services include sharing specific content or computer screens, presentations that embed rich media including Microsoft PowerPoint and Flash videos, network-based recording, plus revision and playback for training. For details about Progent's support services for Webex and for other IP video products from Cisco, refer to Progent's Webex Meeting Center support services.
  • Teams is Microsoft's next-generation replacement for Skype for Business. Teams provides a portal for conferencing, contacts, and information with capabilities that include IP voice and video conferencing, persistent chat, plus data sharing. To learn more about Progent's support services for Teams as well as for additional Microsoft 365 products, see Progent's Microsoft Teams consulting services.
  • Other Voice/Video Conferencing Apps supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver integration and debugging expertise for these conferencing platforms and assist your business to optimize your WAN infrastructure to host them.

Contact Progent for At-Home Worker Support Services
To contact Progent about building and maintaining an efficient telecommuter environment for your Edmonton, Alberta business, phone 1-800-993-9400 or refer to Contact Progent.

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