Enlarging your telecommuter workforce can have a major effect on network architecture, security, and company culture. Progent has two decades of background helping SMBs to plan, configure, manage, tune, and debug IT environments that support a remote workforce. Progent can help your Edison organization to select the appropriate tools and follow best practices in building and maintaining a safe virtual office ecosystem for telecommuters that facilitates teamwork and delivers top business value. Progent can provide services ranging from on demand guidance for helping you past occasional technical roadblocks to comprehensive project management or co-management to help you successfully complete mission-critical initiatives.

Progent's consultants can help Edison, New Jersey businesses to with any aspect of building a high-performing work-from-home environment by delivering infrastructure configuration services, VoIP PBX troubleshooting, voice/video conferencing support, collaboration platform customization and training, cloud integration, helpdesk augmentation, cybersecurity, data protection solutions, and centralized management.

IP Voice Integration for Telecommuters
Expanding the business phone system to include remote users is critical to maintaining an effective work-at-home solution. A broad range of cloud-centric digital PBX products are used by SMBs to support telecommuters. Many enterprises rely on Cisco's modern or legacy products for VoIP management. Progent can assist organizations of all sizes to design or tune a telecommuter IP voice service that provides the versatility, transparency and protection needed for remote users. Progent's Cisco-certified CCIE Voice consultants offer high-level support to help businesses optimize their current Cisco IP voice environments to handle an expanding remote workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM) delivers high-end telephony features to devices such as VoIP phones, media processing platforms, Voice over IP gateways, and mixed media apps used throughout the network. CUCM supports other mixed media services like unified messaging, voice/video conferencing, and team interaction networks. For details about Progent's Cisco Unified CM or CUCM support, see Cisco Unified CM expertise.
  • CallManager is Cisco's earlier call-processing software and has been replaced by CUCM. Progent's consultants can help you to maintain your current CallManager deployment or migrate smoothly to Cisco's modern IP telephony products. To find out about Progent's expertise for CallManager and Cisco's other early VoIP products, visit Cisco CallManager expertise.
  • Cisco IP Gateways enable connectivity with PSTN networks and with clients operating beyond the corporate perimeter such as telecommuters. Progent can provide consulting expertise for Cisco's legacy IP gateways such as the UC520, UC540 and UC560 product lines as well as for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway configuration consulting.
  • Additional VoIP Products supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can help you to enhance your wide area network architecture to work with these VoIP solutions and deliver on-demand integration and debugging services.

Contact Progent for Remote Workforce Support Services
To get in touch with Progent about creating and maintaining a productive work-from-home solution for your Edison, New Jersey organization, call 1-800-993-9400 or refer to Contact Progent.