Enlarging your remote workforce can have a major effect on network infrastructure, cybersecurity, and corporate culture. Progent has two decades of background assisting small and mid-size businesses to design, deploy, administer, optimize, and debug IT environments that incorporate work-from-home employees. Progent can help your Edison organization to select the right technologies and follow leading practices in creating and maintaining a safe virtual office ecosystem for telecommuters that facilitates collaboration and returns maximum value. Progent can provide support services that go from as-needed expertise for helping you past challenging IT roadblocks to full project management or co-management to help you successfully complete business-critical initiatives.

Progent can help Edison, New Jersey organizations to succeed with any aspect of building a high-performing work-from-home environment by providing network infrastructure configuration services, VoIP PBX expertise, video conferencing support, collaboration platform customization and training, cloud integration, helpdesk augmentation, endpoint security, backup/restore solutions, and centralized management.

Voice/Video Conferencing for Telecommuters
A broad range of video conferencing products from leading vendors enable online meetings, video conferencing, chat, and content sharing for both local workers and telecommuters. Many companies use a mix of products to accommodate their different partners and customers. Progent's communications experts can assist you to maintain your existing voice/video conferencing environment and optimize the engagement of your at-home employees.

  • Skype for Business is Microsoft's popular unified communications product that supports presence, IM, voice and video calling and conferencing as well as the transparent integration of these capabilities within Office desktop and Microsoft 365 applications including PowerPoint, Word, and Excel. Progent can provide the skills of Microsoft-certified specialists who can assist your company to deploy and manage Skype for Business client software to support your remote employees. For details about Progent's consulting expertise for Skype for Business, see Skype for Business integration experts.
  • FaceTime is Apple's group video calling platform for iOS and Mac devices. FaceTime runs over Wi-Fi or cellular Internet connections. Current editions of FaceTime support as many as 32 simultaneous users for video sessions. For details about Progent's consulting expertise for FaceTime, refer to Progent's FaceTime configuration expertise.
  • Webex Meeting Center provides online conferencing for virtually all computing devices. Delivered via Cisco's Webex Cloud platform, Webex capabilities include sharing specific content or computer screens, presentations that incorporate rich media such as Microsoft PowerPoint, network-based recording, plus revision and playback for training. To learn more about Progent's support expertise for Webex and for other video conferencing products from Cisco, see Progent's Webex Meeting Center support services.
  • Teams is Microsoft's next-generation replacement for Skype for Business. Teams provides a hub for conversations, contacts, and information with features such as video calling, persistent threaded chat, plus file sharing. To learn more about Progent's support services for Microsoft Teams as well as for additional Microsoft 365 apps, see Progent's Microsoft Teams consulting services.
  • Additional Voice/Video Conferencing Platforms supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide integration and debugging services for these products and assist your business to optimize your WAN infrastructure to run them.

Contact Progent for At-Home Worker Support Services
To contact Progent about creating and maintaining an efficient telecommuter environment for your Edison, New Jersey company, call 1-800-993-9400 or go to Contact Progent.

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