Melbourne Microsoft Premier Support

Dynamics GP, previously branded Great Plains, has a longer heritage than almost any other enterprise resource planning (ERP) solution made for the Windows OS. Microsoft Dynamics GP is a proven, full-featured application and is one of the most popular ERP systems for SMBs, with around 50,000 active customers globally. Many organizations who have depended on Dynamics GP for years have managed to defer upgrades long enough that they are now using legacy software and outmoded network infrastructure. This can be risky. Meanwhile, a common theme we hear from new customers is that they have a hard time finding veteran Microsoft Dynamics GP consultants who can provide in-depth knowledge about how to update their Dynamics GP environment efficiently and extract the maximum business value out of the application.

The longer a business tries to make do with legacy releases of Microsoft Dynamics GP, the more complex the upgrade process becomes. When server hardware or storage systems fail, there may be no suitable devices on the market to use as substitutes. When releases of Microsoft Windows Server that run Dynamics GP reach end-of-support (EOS) status, critical security patches stop being distributed. Current editions of Microsoft SQL Server may not work with your important GP customizations. Innovative products like Power BI may not run. Organizations considering an upgrade of their Dynamics GP environment are often intimidated by the number of pieces involved in the puzzle. And the cost quoted for a migration may be through the roof.

Dynamics GP Upgrade and Enhancement Services Offered by Progent
Progent has offered support for Dynamics GP and Great Plains for more than two decades, and Progent's tested experts have provided high-level and affordable remote consulting for Windows-based networks to organizations in every state throughout the U.S. By combining deep experience with all releases of Dynamics GP as well as top-tier network integration skills, Progent is ideally suited to make sure your Melbourne, Victoria business get the most out of GP/Great Plains.

We partner with our customers and start by understanding their requirements. Once we have familiarity with the situation and the areas needing improvement we provide our suggestions. Proposed services can involve a migration to a newer and fully supported version of Dynamics GP, basic user education, complete platform and individual module implementation including 3rd-party modules from a broad array of vendors that have written add-ons to Microsoft Dynamics GP, custom integrations with other critical business applications within your organization, custom report creation, and system evaluations to assess whether GP is being used optimally. Our objective with each Microsoft Dynamics GP project big or small is to maximize strategic value and manage expense.

Progent can help your Melbourne, Victoria business in each phase of your Microsoft Dynamics GP migration or customization project including:

• System Assessment
  Take a look at what features of Microsoft Dynamics GP you are currently running and propose other capabilities available on GP that may be helpful to your business.

• Migration Design and Timing
  Create a comprehensive migration plan and schedule that minimizes business interruption. Plan for pilot testing, production upgrade, and training. Specify customizations and add-on products. Predict and resolve compatibility problems.

• Testing
  Plan and implement a test system for proving the upgrade process.

• Environment Upgrades
  Back up databases and dictionaries, eConnect automation, and Microsoft Integration Manager data. eMigrate Microsoft Dynamics GP to the latest release to assure ongoing support from Microsoft and to make all current features accessible to your business. Update SQL Server and compatibility levels for all databases. Configure services from the GP Professional Services Tools Library (pstl). Prepare data and run scripts to address documented issues.

• Management Reporting
  Develop reports and or dashboards for internal and external consumption. Configure SQL Server Reporting Services and integrate Microsoft Dynamics GP with Microsoft Power BI for on-demand reporting and for combining data from diverse on-premises and external repositories.

• Education
  Provide individual or group training for existing and new users of Dynamics GP.

• Support
  Provide a single point of contact for expertise to deliver consistent and cost-effective resolution of problems made possible by close understanding of your specific situation.

• Recommendations
  Suggest the use of software modules that come with the basic GP platform but are not now being utilized. Also, recommend third-party products designed exclusively for Dynamics GP to deliver capabilities that GP skips.

• Integrations
  Create custom integrations between Dynamics GP and other strategic applications to reduce redundant entry and increase accuracy.

• Customizations
  Create big and simple customizations that run with Microsoft Dynamics GP to handle various business functions not handled by out-of-the-box GP modules or external modules.

• Requirements analysis and site inventory
• Network architecture design and implementation (local, cloud-based, or hybrid)
• Configuring firewalls and VPN connections and defining security policies
• Integrating Apple iOS, Android, and Windows smartphones and tablets
• Developing high-availability architectures
• Integration with PaaS and IaaS services including Microsoft 365
• business continuity planning
• Performance tuning

Progent also has a long history of delivering support from seasoned Cisco CCIE-certified network experts, Hyper-V planning and integration experts, and VMware virtualization consultants. This background with core technologies saves time and costs when helping organizations through every phase of upgrading their older Dynamics GP environment. Progent also can provide the skills of senior security and information assurance engineers, disaster recovery preparedness experts, application developers, hybrid cloud architecture consultants, and database administrators who can help you to plan, implement, and maintain a well-tuned Dynamics GP ecosystem.

Progent's Support Expertise for Dynamics GP/Great Plains ERP Deployments
To find out more information about Progent's online and on-premises support services in Melbourne, Victoria for Dynamics GP/Great Plains Enterprise Resource Planning software, refer to:

• MS Dynamics GP Consulting
  

• Dynamics GP 2015 Support Services
  

• MS Dynamics GP/Great Plains Program Features
  

• Dynamics GP/Great Plains ERP Features
  

• Expert Help with Microsoft Dynamics GP Reporting
  

• Dynamics GP Custom Software Programming
  

Contact Progent for MS Dynamics GP/Great Plains Migration Support
If your Melbourne, VIC business needs a Microsoft Dynamics GP/Great Plains integration expert or software developer, phone 1-800-993-9400 or see Contact Progent.